1747 comments found.
Hi, please guide me on how or where to go to edit the info and picture shown at the footer of the website here as shown in this link: https://i.ibb.co/V69Jsjw/abtfooter.png
Thanks
Hi there,
Please get in touch with me via Skype: support@themeluxury.com. I’m happy to help 
If you don’t want to install the software, use the Web version here: https://web.skype.com.
If you cannot sign up for Skype, contact me via Facebook: https://www.facebook.com/ThemeLuxury.
Thank you,
Best regards.
Hi sent u message on Skype but no response
Okay
Are u online now? Replied u
Okay
I replied u again pls
Okay
Are u still on Skype. Replied u
Hi, u disappeard. I am still waiting for your reply on skype. I asked u something pls
Okay
hello, i have sent you a message on skype, please help me out.
Hi there,
I replied you on Skype
Thank you,
Best regards.
Any plans to add an image compressor? one that supports webp, jpeg etc? I use the image converter a lot but have to go to another website to compress the images
Hi there,
I will consider this. Thanks for your suggestion
Thank you,
Best regards.
hello, i have sent you a message on skype, please help me out.
Hi there,
Okay, let me check on Skype
Thank you,
Best regards.
It’s been a long time and there hasn’t been any update yet. Will you bring a new update this month or will it be much later?
Hi there,
Sorry, but I can’t estimate the time. Because it depends on a lot of factors 
Thank you,
Best regards.
For the unit converter, can I customize it from unit A to unit B? Instead of the current one where I select the unit to convert and it automatically converts to all other units
Hi there,
Can I customize this script?
Yes, you are free to customize or modify the code according to your needs and at your own risk. Please note that we will not be responsible for problems after changing the code.
Read more: https://codecanyon.net/item/sumowebtools-online-web-tools-script/34704474/support
Thank you,
Best regards.
Items of SumoWebTools: Online Web Tools Script and SumoSEOTools Addon Package for SumoWebTools are broken, malfunctioning or not as described. All tools of this script are not working due to the 500 internal server error. It could be that the links or pages created to execute the task might have some issue with the script or its configuration.
I have sent messages to the author to request support, but you have not responded. Item support is promised but not provided. Therefore, the author should provide a refund for the cost of the item.
Because the author declined the refund for the reason of “Please remove our source code from your site before requesting a refund.” So, I have completely removed the script and addon package for the database. So, please refund.
Hi there,
Please get in touch with me via Skype: support@themeluxury.com. I’m happy to help
If you don’t want to install the software, use the Web version here: https://web.skype.com.
If you cannot sign up for Skype, contact me via Facebook: https://www.facebook.com/ThemeLuxury.
Thank you,
Best regards.
I will not use Skype or Facebook to contact you, which is outside of the Envato platform. I have sent messages to you via Envato message to request support, but you have not responded. Item support is promised but not provided.
Items of SumoWebTools: Online Web Tools Script and SumoSEOTools Addon Package for SumoWebTools are broken, malfunctioning or not as described. All tools of this script are not working due to the 500 internal server error.
You declined the refund for the reason of “Please remove our source code from your site before requesting a refund.” So, I have completely removed the script and addon package for the database. So, please refund.
You can visit this link to submit a refund request: https://codecanyon.net/refund_requests/new
your code is broken and my team has contacted through your channels but no response or support, please refund! i am not using it anymore
Hi there,
Please get in touch with me via Skype: support@themeluxury.com. I’m happy to help
If you don’t want to install the software, use the Web version here: https://web.skype.com.
If you cannot sign up for Skype, contact me via Facebook: https://www.facebook.com/ThemeLuxury.
Thank you,
Best regards.
sorry, my team member has contacted through all channels and received no response…. the code is faulty and not supported, I decided not to use it anymore! please refund.
You can visit this link to submit a refund request: https://codecanyon.net/refund_requests/new
thank you!
Please resolve soon and support refund!
You can visit this link to submit a refund request: https://codecanyon.net/refund_requests/new
bought code installed ok but using it is giving server error 500, need support, sent message via skype
Hi there,
I replied you on Skype
Thank you,
Best regards.
Hi. I bought the script today and was using it in a hostinger generated domain name. I got to the data configuration page and I decided to upgrade and buy an actual domain name on hostinger. When I got to back to the data configuration page and I added the purchase code, it was not working anymore. I don’t have the link to the hostinger generated domain name too, it was deleted. How do I correct this?
Hi there,
Please get in touch with me via Skype: support@themeluxury.com. I’m happy to help
If you don’t want to install the software, use the Web version here: https://web.skype.com.
If you cannot sign up for Skype, contact me via Facebook: https://www.facebook.com/ThemeLuxury.
Thank you,
Best regards.
Hello Team , I am Facing Server 500 issue since the latest Update on all the tools. How do I Fix It
Hi there,
Please get in touch with me via Skype: support@themeluxury.com. I’m happy to help
If you don’t want to install the software, use the Web version here: https://web.skype.com.
If you cannot sign up for Skype, contact me via Facebook: https://www.facebook.com/ThemeLuxury.
Thank you,
Best regards.
Hello team, I have already messaged through Skype on 18th February
It looks like Skype ignored your message. I just received your message recently.
I am also experiencing a 500 error and have emailed the support team. It seems that everyone is facing this issue. If you document the solution, no one will be left at a disadvantage.
Hi there,
Please get in touch with me via Skype: support@themeluxury.com. I’m happy to help
If you don’t want to install the software, use the Web version here: https://web.skype.com.
If you cannot sign up for Skype, contact me via Facebook: https://www.facebook.com/ThemeLuxury.
Thank you,
Best regards.
I also get error 500. How do we solve the problem? I read the manual but there is no solution there. I wrote to you on facebook but I didn’t get a response.
If you write the solution to the problem here, everyone will benefit.
Hi there,
Please get in touch with me via Skype: support@themeluxury.com. I’m happy to help
If you don’t want to install the software, use the Web version here: https://web.skype.com.
If you cannot sign up for Skype, contact me via Facebook: https://www.facebook.com/ThemeLuxury.
Thank you,
Best regards.
I’ve been trying to reach you on Facebook and Skype all day. You should check your messages.
I have replied to all messages on Facebook and Skype.
Hello sir every tool gets 500 server error, I drop a message on skype but no reply
Hi there,
Please get in touch with me via Skype: support@themeluxury.com. I’m happy to help
If you don’t want to install the software, use the Web version here: https://web.skype.com.
If you cannot sign up for Skype, contact me via Facebook: https://www.facebook.com/ThemeLuxury.
Thank you,
Best regards.
Request to Enable All Tools in Purchased Script
Hi there,
You can see a demo of the tools available in this script here: https://sumowebtools.themeluxury.com/
Additionally, you can also purchase other addons here: https://codecanyon.net/item/pdf-addon-package-for-sumowebtools/46925968 https://codecanyon.net/item/sumoseotools-addon-package-for-sumowebtools/46925546Thank you,
Best regards.
sir every tool gets 500 server error
Hi there,
Please get in touch with me via Skype: support@themeluxury.com. I’m happy to help
If you don’t want to install the software, use the Web version here: https://web.skype.com.
If you cannot sign up for Skype, contact me via Facebook: https://www.facebook.com/ThemeLuxury.
Thank you,
Best regards.
Why haven’t you replied? I’ve been waiting since yesterday for the issues to be resolved, but I’m still not getting proper responses. I’ve tried reaching you on Skype and Facebook as well. If you’re unable to provide timely support, please issue a refund.
Hi there,
Okay, let me check
Thank you,
Best regards.
I have already sent messages on Skype. Screenshot: https://postimg.cc/2LQnHWB8
Hi there,
Okay, let me check
Thank you,
Best regards.
I installed the WebSumo script, but every tool is showing a 500 error after installation.
Hi there,
Please get in touch with me via Skype: support@themeluxury.com. I’m happy to help
If you don’t want to install the software, use the Web version here: https://web.skype.com.
If you cannot sign up for Skype, contact me via Facebook: https://www.facebook.com/ThemeLuxury.
Thank you,
Best regards.
Hi please i sent you a message via the contact form here for a license reset because i want to reinstall script on my new domain. Thanks
Hi there,
Please get in touch with me via Skype: support@themeluxury.com. I’m happy to help
If you don’t want to install the software, use the Web version here: https://web.skype.com.
If you cannot sign up for Skype, contact me via Facebook: https://www.facebook.com/ThemeLuxury.
Thank you,
Best regards.
