72 comments found.
pre-sale question: Wp Hover box has a bug on Safari (see https://forum.muffingroup.com/betheme/discussion/34652/hover-box-incompatible-with-safari ). is this plugin bugged too? if i buy it, will it solve the issue?
Hello, this plugin works fine in Safari.
Hi Just purchased and installed. Issue Im having is the image is being zoomed” eg:I have height of box set to 258, my image is 258. but the image is being cutoof around edges and is streched/zoomed.
Any ideas ?
Hello, Yes it will be like this, image will be set based on container width.
But please provide your website details, so we have a quick look and give solution.
Thanks
Site is local only right now…Why does it alter image if image is set the same as container width ? Its stretching it, losing quality, must be a way to stop that from happening ?
Yes, you set the image container width.
Please follow this steps
1) From image hover settings give extra class (Last Field in settings) for e.g class name—> image-container-class
2) In your css, give width to that class.
for e.g
.image-container-class{
width: 250px;
}
Please let us know if you have any issue. Thanks
Please let us know if your issue is resolved?
Hi, I mistakenly requested a refund on this product earlier ( I was requesting one for another product and incorrectly chose yours) You can cancel the request.
Thanks
Greg
Ok. Perfect
Hello, I purchased this plugin but I cannot download it as it says the file contains a virus. Can you please provide a new zip file?
Can you please send your email address.
This has been resolved. If you have the same problem, ask for a new zip file to be emailed to you. They responded straight away, were very helpful and followed up to ensure everything was ok. Great customer service. Thanks!
Thanks.
Hello not able to install the plugin ….. chrome & Firfox showing virus while downloading
Hello,
1.Can you please share your website details, so we can quickly check and back to you as soon as possible
2. Make sure you have installed WPBAKERY PAGE BUILDER plugin.
3. Youcan share details on jag.kreative@gmail.com
Thanks.
Hello,
If you still have a issue in download, please let us know your email address so we can send you zip file on your mail.
Hi there,
I have little issue.
The hover text effect is a bit slow. Can this be sped up?
Website: http://swotdigital.staging.wpengine.com/Thanks!
Emil,
Hello,
You mean Text are coming slow, right?
If so then try
.jag-himg-readmore-wrapper{
animation-delay: 0.2s ! important;
transition-delay:0.2s ! important;
}
Same for jag-hoverimage-title and jag-hoverimage-short-desc class.
Please let us know
Thanks
Hi there,
I have an issue with this plugin. The hover text are not align in the center, see here a print screen https://imgur.com/a/R1LPg
This is the url: http://swotdigital.staging.wpengine.com/
Purchase code dd54bff9-16f9-4491-afb1-97850cd50bad
Thnaks!
Best regards, Emil
Ok. We will check and update you asap.
Thanks
Hello Orangewd,
Please add following css:
.jag-hoverimage-content{
box-sizing: border-box;
}
Please let us know if any issue. Thanks
Work now. Thank you for the quick reply.
Do you have any documentation? Where would I find the features for this plugin in Wordpress?
Hello,
Documentation is in plugin folder itself. You can download documentation from codecanyon download page.
Please let us know if any issue.
Thanks
Hello,
Is it possible to have the hover image open in a new tab once it is clicked? I don’t see an option for this.
Thanks, Jon
Hello
Now no such option is there. But if you are developer the you can override action in your theme.
In next version will keep in mind to add option to open link in new tab.
Thanks.
Hello,
We have uploaded new version of plugin, and also add option to open in new tab or Same tab once clicked on button.
Thanks
Very cool Style! Will keep in mind for sure!
Thanks
Hi, great plugin! Just wondering if it’s possible to get the hover action to show on a mobile? If not is it possible to set the hover to be on always on a mobile, but only on hover on a computer?
Thanks
Hello
1.You mean hover effect for mobile ? If so then yes it’s possible for mobile device. To see hover effect for mobile you need to hold touch on image.
2. To set hover effect always on mobile and Hover for computer : you need customize css in your custom css.
Please let us know if any issue.
thanks. I can see it working on your demo online. Maybe a theme/plugin conflict on my end. Will look into it. Thanks for the quick reply!
Thanks. If any issue please let us know and share your website details so we have a quick look.
Hello,
As you mentioned To set hover effect always on mobile and Hover for computer.
We have added this option in new version, please update plugin. And you can find mobile settings tab.
Thanks. Please let us know if any issue.
Thanks!
Hi, for some reason the hover effect doesn’t work on my site on mobile devices. I’ve tried disabling all plugins, etc yet it still doesn’t work.
Could you take a look and let me know: http://balmainandbalmain.wbdv.uk/our-furniture/
Hello,
I checked in Mobile and it’s working fine. On hover of image we can see hover content.
For mobile device you set hover content as default?
please let us know in which browser you are checking?
I’ve checked Safari and Chrome on iOS and it doesn’t work on either. I’ve tried 2 phones too to check if it was the phone, but neither show the hover.
For mobile device you set hover content as default? Or Normal hover effect?
Just normal.
Ok. Will check and back to you.
Hello, we checked in iphone 6s chrome and safari. Its working fine. Please see screenshot. https://ibb.co/cixTtH
In mobile click on the image to see the hover effect.
Please let us know. Thanks
Is that a photo of an actual phone or an emulator? It works on emulators on the computer, but not on real phones. I’ve had several people in the office try it too. 
It’s emulator. Will check in actual device and let you know. In which iPhone version you are checking?
Meanwhile Can you set hover content default for mobile and let us know if it’s working fine?
I’ve tried on 5S and 6S.
Thanks.
I’ve set the first image to on by default and that works. It’s the touch to hover that’s not working.
I’ve tried disabling all plugins other than VC and running default theme too, but it still doesn’t work on a real device. thanks
Ok.. will look into it today. Can you please provide your backend details, so we directly try solution, as our demo is working on all iOS device.
Send details on jag.kreative@gmail.com
Thanks.
All fixed, thanks! Great support and a great plugin!
Thanks 
Great work! Congratulations! Good sales and buyers.
Thanks
very nice work
i wish you big sales 
Thanks