135 comments found.
Is there a way to change the active page’s link style? I would like to place a little arrow by the current page or maybe just a different color.
Hi,
Sure – every expanded element has li.open so to find expanded link you could try something like:
li.open > a.
If you have any problems styling your accordion, please send me an email to support@createit.pl with your login/pass and url to wp-admin so I can help you out. Also a link to your accordion would be helpful.
Thanks, createIT
Nice that worked. I just placed it .ctAccordion.skin-classic > li > ul > li.open > a { color:white; } And wallah! Open link is changed!! Thank you
I’ve purchased this plugin and added it to a widget area but all I get are the main menu headers, there is no accordian effect and the sub menus don’t appear:
http://www.bamboo-media.co.uk/silcoates/?page_id=15Please advise.
Thanks.
Hi colly72,
There seems to be some JS conflict. Could you please send me your login, pass to wp-admin and FTP access (if possible) to support@createit.pl so I can fix it for you?
Thanks, createIT
Hi,
Have emailed you.
Thanks,
Michael
I purchased the plug-in, and successfully installed it. My problem is that when the page is loading, all the menu items and submenu items are listed, unstyled, and then after the page loads, they go to their nested view. Is there anything I can do so that doesn’t list all of the items unstyled like that?
Hi kpendlay,
Sorry for this delay. Could you please send your login,pass and site url to support@createit.pl so I can update your plugin and hopefully find solution to your problem?
Thanks, createIT
Hi i’m a bit lost, i created a menu and used the shortcode to put in a page.
but i don’t know how to get it to work with a fold-able menu what codes should i ad. I read the documents but that didn’t help me to understand what to do.
So i want to stay in the same page when i open a selection of the menu and have the text and pictures in there. and when i choose an other menu item the open one should close and the knew one open within the menu in the same page.
At this moment when i choose a menu item it opens in a new page.
Hope this makes sense. A video would be great with this pluggin to show all the possibilities.
Thanks, Thomas
Hi Thomas,
Sorry for this delay – holidays..:)
Hmm, could you please send me your login, pass and site url to your WP site to support@createit.pl so I can check where the problem is? Also a link to a site where you are using accordion would really help.
Thanks, createIT
Hi there! Thanks for building such a beautiful plugin! I am buying your plugin for one of my projects and I need to know if it’s able to do what I had in mind. Is there any way to make the accordion opened and disabled on desktop screen only? (So that it looked like a normal footer menu with the disabled accordion button as its’ title)
Hi,
Out of the box we do not have this option but we can customize it for you (for example list will be only created if screen resolution is smaller than X)
Thanks, createIT
Hey, I just purchased this plugin and it is not working. I am using latest WP 3.5.2. I’m not getting any accordion effect whatsoever. It just show three level menu and doesn’t do anything…
Hey, could you please send us a mail on support@createit.pl with URL to your website and admin login&pass? We’d be happy to quickly fix the problem for you 
Hi there,
Have purchased and installed the plugin and it doesn’t seem to be working properly. Could you take a look please.
It is displaying like this on my website: http://garyhopkins.net/menu.jpgMy website is at http://garyhopkins.net/
Thanks in advance Gary
Hey Gary, this looks like some CSS conflict. Would you mind sending us a mail on support@createit.pl with your admin login&password, so we could investigate?
hello author,
is it also possible to have parent categories click thru-able?
mAqq
Yes, it’s possible in the JS lib itself, but such option isn’t pulled to WP version. It’d require some customization then.
Thanks, createIT
This plugin is awesome, and you give the best support! I was wondering if you knew how I could open the first panel on page load. I tried adding the “open” class to the first panel, but “close” is always overriding it.
Thanks for your help! Heath
Hi heathbodell,
Hmm, it would require a small JS script to automatically open first item when there are no active elements…
Could you please send me your url, login and pass to wp-admin to support@createit.pl so I can check how it can be done? Also a link to working accordion would be great 
Thanks, createIT
Thank you so much for all your help! Best customer support I’ve had yet!

Thanks a lot very nice & polite programmer with a nice plugin 5 starts rating support, second by second!
Thanks
Hi, great plugin!!
One question, can I make it to be expanded by default in the first level?
Hi,
Accordion automatically expands to a current level, depends when you currently are (when creating accordion from menu).
Currently there is no option to automatically expand it on first level, but we can always customize this plugin for you. If you are interested, please send me an email at support@createit.pl how exactly you are going to create an accordion and how customized version should work.
Thanks, createIT
Hi:
I just purchased the plugin: how do I get it into Wordpress? it’s not zipped and i tried zipping the folder and uploading it via the plugins upload option but wp rejected it. Do I ftp the folder into the plugins directory in my WP install? Do I need to include the license, which is in a separate folder?
Thanks.
Hi Melinochis, Inside downloaded package you will find folder “createit-jquery-3level-accordion-menu” – just copy it to your wp-content/plugins dir.
Another way is to pack this whole folder and use WP plugin installer – just select created archive and you are good to go.
We will include packed version into downloadable package on our next update.
Sorry for this inconvenience.
Thanks, createIT
Hi: thank you for responding. I have a question I want to post at the forum but need the “license #” - where is that? I have the receipt number, which doesn’t work - where is the license number? It doesn’t seem to be in anything I downloaded nor on the receipts I received. How do I get it?
Hi,
Detailed instructions on how to get your license key can be found here: http://outsourcing.createit.pl/envato_license.htmlThanks, createIT
When I go to my Downloads it doesn’t have “license certificate” it just has “Regular License” which just has the boilerplate stuff. I HAVE purchased the plugin; I have downloaded it and I have the receipts. The plugin comes up when I go to my “downloads” page, but does NOT have a license number. ?
createIT
Thank You for all your help! The plugin is working beautifully!
Dear createIT,
thanks for this great plugin, which I happily purchased
I am trying to configure it right now and have a question:
I would like to have the navigation on the first level closed, so on click the lower levels become visible. But I want the lower levels (everything from second level on) to be fully opened. See here: This is what I mean
Can you give me an advice please?
Thanks a lot!! Shaoxuming
Hi shaoxuming,
I see what you mean, currently there is no such option because it’s actually first time we have such a feature request:)
We can customize this plugin for you if you are interested. Could you please send me an email to support@createit.pl with detailed description?
Thanks, createIT
Dear CreateIT
Thanks for getting back to me. I am on a low budget right now, so I just keep the idea in my mind and might get back to you later for a customisation. As of now, I try to live with it as it is. In fact I can not estimate at all, if this change is something that needs big or small efforts to achieve, for I don’t know any JavaScript.
Thanks once more for this great plugin!! Cheers Shaoxuming
Glad you like it!
createIT
Can I include Images inside the text area? or its only restricted to text?
Hi snipereyes999 ,
When creating manual accordion, you can add whatever you want – even shortcodes 
Thanks, createIT
I just Purchased this beautiful plugin, I did install it successfully it just appears in the widget area by creating a menu for it, but where I can find the backend or the control panel to it? i want to add it inside a page just like your demo containing a text. would you please show me the way
I mean shortcode mode where ist
Hi snipereyes999,
There are several ways how you can create your accordion: - use a widget - use a shortcode – shortcode can be inserted inside any text area like post or page like
[ct-accordion-menu menu="Menu"]– this will add accordion to your site and will use menu called “Menu”. Please refer to plugin documentation, section “Plugin usage – menu shortcode”.
If you require any assistance, please feel free to post a support question on our dedicated support system: http://support.createit.pl
Thanks, createIT
Great Plugin! Question… Is there a way to make the current link a different color than the rest of the menu links. For example: if you were on the home page the home link would be a different color. I have tried using current-menu-item but it does not work. thanks so much 
Hi pippa23232,
Your issue has been already resolved via email:) Glad we could help.
Thanks, createIT
Will search engines be able to index the content I place in the accordion?
yes 
Amazing, friendly, fast and helpful service. a refreshing change…Most recommended.
Thanks! 
Hi, this plugin is just what I need – but I have an issue:
There seems to be a javascript conflict which prevents the plugin from working. I appreciate if you can help!
Hi jodyresnick,
I’m sorry to hear that. Could you please send me your site URL, login and password to wp-admin at support@createit.pl so I can investigate where is this conflict?
Thanks, createIT
Thank you for solving my issue with a fast response. GREAT SUPPORT! GREAT PRODUCT!
Hi,
I was just wondering if there is any chance of you creating extra skins for this plugin?
The plugin is great as it is but I was looking for some extras if possible.
I am using the “Minimal” theme but would like the 2nd level of the menu to be 10px further to the right.
If the menu has a category tile and a 2nd level for posts, It would look great if it had a 10pixel dot on the left to signify that there was no level 3.
I would be willing to buy the extra skins if it is something you would be interested in.
Again, I would like to say that the plugin is great.
Thanks
Richard
Hi Richard,
Please get in touch with me on bartek@createit.pl for further discussion 
Glad you like the plugin!
cheers, createIT team
PERFECT!!! Just rated you 5 stars. Thanks so much!