1718 comments found.
its almost a week, no reply for Flow maker pro giving error #88336
Hi
Replied on ticket.
The issue is not fixed, it’s been 2 weeks now
Replied on ticket. Can’t access the hosting dashboard.
Hello Daniel, I’m having issues with two addons:
1. Mailbox addon: Emails are getting stuck at the “sending” stage and never actually go out.
2. Reminder & Reservation addon: The campaign isn’t being sent at the scheduled time as it should.
Could you please take a look and help me resolve these issues? I sent you a message via whatsapp
Thank you!
Hi Atoclick
- Email is pretty simple. Uses the SMTP settings. So make sure this is correct -> https://share.cleanshot.com/sGLW53Hd
- Is there a delay or send before timte. Check the time zone. You can set in settins. https://share.cleanshot.com/l4jxTWhg
Hey, I checked the SMTP settings as you mentioned — everything there looks correct.
However, when I tested sending, I found this error in the log:
[2025-10-21 16:51:20] production.ERROR: Call to a member function getConfig() on null at /modules/Emailwpbox/Http/Controllers/Main.php:61
It looks like the app is trying to call getConfig() on a null object, so it’s not actually getting the mail configuration before sending. That’s probably why the email isn’t going out.
Also, I already checked the timezone and reminder settings. The timezone is correct, and for testing, I created a reminder 24 hours before an event that’s happening tomorrow (about an hour from now), but still no message was sent — no campaign or reminder email triggered.
Could you please take a look at that getConfig() issue in Main.php? It seems that’s where it’s failing.
Hi
I have sent a reply to one of your older tickets
Hey, I tried with the new module you sent and used the same SMTP configuration that’s already working fine on another app, but it’s still failing here.
In the logs, I’m still getting the same error:
[2025-10-23 21:58:51] production.ERROR: Call to a member function getConfig() on null at /modules/Emailwpbox/Http/Controllers/Main.php:71
When I try to send an email, it freezes on “sending” and doesn’t go through. It seems like whatever object is supposed to return the SMTP configuration is coming back as null, so getConfig() fails.
Could you please check that part of the code in the module? It looks like the app isn’t loading the mail configuration instance before trying to send.
Also — what about the reminder module? I’ve already tested reminders with the correct timezone and timing (set one 24 hours before an event that’s about an hour away), but it still hasn’t sent anything. Should that be working already, or is it connected to this same issue?
and another thing , I’m getting this error when adding a reservation:
foreach() argument must be of type array|object, null given in Modules\Reminders\Models\Remineder.php line 125
From what I can see, it’s happening because $campaign->variables_match is null or empty in the database. When the system tries to loop through it after decoding, it crashes.
It looks like the campaign record doesn’t have valid JSON in the variables_match field, or that field isn’t being initialized properly when the campaign is created.
Could you please check why variables_match is coming back null for some campaigns (in my case, campaign ID 32)? Maybe it needs a default value like [] or some validation before the loop runs.
Need reply on my ticket : Ticket ID : #89414
Flowmaker Pro is not getting installed, even if i upload the plugin zip only the flowmaker lite is working
Replied on ticket.
I’ve been posting tickets support is too slow 
Repplied on the ticket. Email widget sent.
i see you provide app as well.
So same number can be configured in mobile app and reply instantly for any query we get???
Whether that app is included in the price or charge extra??
and can i install it in shared hosting??
Hi MAH2019
App is a separate purchase. But please note that there is also for this https://developers.facebook.com/docs/whatsapp/embedded-signup/custom-flows/onboarding-business-app-users/So users can continue to use the mobile app of whatsapp.
Flowmaker Pro issue: the Question message triggers on every user reply instead of just the first message. How can I make it run only once per chat/session? Any setting for trigger filters or a “first interaction only” condition?
Yes, I can see this issue. it is how it works. If it goes to the next step, then it will not fire again.
But yes, will add a feature, that it will make it run only on the first message received.
Thanks for the feedback.
error during installation: SQLSTATEHY000 Unknown MySQL server host ‘127.0.0.1:3306’ (0)
Hi Zuki
This is an issue on the connection to your local database server.
What I found easiest to use locally is https://dbngin.com/
is there any way to stop sending the greetings in ai flowchart on every response?
You can use the “Counter” node.
How?
But we need please a deadline or eta because i paid for all plugins and i have this issue so im now waiting for an infinity time.
Repplied on the ticket.
You replied only on template issue, i want the application i bought it it needs password for drive and ai voice flow issue + the counter node release
Replied on ticket.
i Have recently purchased the script and All access pass, i want to know why embeded sign up only has config id setup and no further integration options, and why cant i install flow maker pro even tho i have uploaded the flow maker zip i was provided with after purchase. please help me with these error i ahve also raised a ticket, also documentation for embeded sign up is not up to date
Ticket ID : #89414
Please reply as soon as you can because i need to get the script up and running currently we are testing on a seperate serve but once all the testing is done i’m planning to integrate it on a live server
Please reply as soon as you can
Hi Stalin
Replied on ticket.
Hi, can you reply to my ticket i have updated the changes i have made and also provide you with credentials to check why its not working please check
Need reply on my ticket : Ticket ID : #89414
Flowmaker Pro is not getting installed, even if i upload the plugin zip only the flowmaker lite is working
Replied on ticket.
Its still not fixed, please reply to the ticket hwo can you not update progress on a ticket which was only recently updated a minute ago and i replied within a few minutes but its been 5 days and still no reply from the team
On your last ticket message, I didn’t get the credentials that I need. Can you resend it?
where can i get the IOS and Android apps
Hi
Log in as admin. There is “Apps” menu. From there, you can get all the modules that we offer.
An error occurred while deleting the document this error shown if i want to delete a website from ai training or any data there
Thanks for reporrrting this
modules/Flowmaker/Http/Controllers/AIController.phpLine 304 add
$documentId = str_replace('web-', '', $documentId);
ai in workflow is not working i tested everything
Let me know if it is working now.
Flowmaker Pro issue: the Question message triggers on every user reply instead of just the first message. How can I make it run only once per chat/session? Any setting for trigger filters or a “first interaction only” condition?
Yes, I can see this issue. it is how it works. If it goes to the next step, then it will not fire again.
But yes, will add a feature, that it will make it run only on the first message received.
Thanks for the feedback.
Is there any timeframe? Or something i can fix from my side?
i have a few Pre-sale Questions :
Product Scope & Plugin Functionality Does the All Access Pass include every listed plugin, all features, and future updates by default—even for upcoming plugins?
Are there any restrictions or “lite” versions of plugins included in the bundle compared to standalone plugin purchases?
Are there limitations to the WooCommerce and Shopify plugins regarding automated order status updates, abandoned cart notifications, or real-time event triggers?
Can WhatsBox natively send transaction/automation messages (order confirmation, shipment updates, abandoned cart) automatically from WooCommerce or Shopify events, without manual intervention or external scripts?
What e-commerce events (in WooCommerce/Shopify) can currently be used as triggers for WhatsApp or other messaging automations?
Automation, Webhooks & Integration Does WhatsBox have a native webhook system for triggering HTTP POST requests to external URLs upon specific events (e.g., new order, lead capture, message sent)?
Can every user (in a multi-tenant environment) configure their own webhook endpoints and select which events to subscribe to?
Is it possible to use Flow Maker Pro to simulate webhooks or trigger external HTTP requests for advanced automations? If so, are there clear docs/examples?
Does WhatsBox support direct integration with low-code automation tools like n8n, or is this only possible with custom middleware?
Are there plans to release an official webhook app, or can you (as a user) develop and install custom plugins for this purpose within the SaaS structure?
If custom plugins are allowed, is there any technical documentation or support provided?
Omnichannel, Messaging & Extensibility Are there built-in or planned integrations for Instagram Direct, Facebook Messenger, or other social chat channels within the shared inbox?
Can third-party services (meta, Telegram, etc.) be added as modules/plugins or would these require major custom development?
Is the chat inbox/agent assignment multi-channel extensible, or limited to WhatsApp/SMS/Email?
API Access & Scaling Is there full public API documentation? What are the limitations, request limits, and expected API response times?
Is rate limiting applied on messaging APIs (especially under high loads or per tenant on the SaaS license)?
Can you self-host or scale the platform on your own VPS/cloud for high concurrency or large multi-tenant installations?
Is the licensing structure one-time, annual renewal, or does it require renewal after a certain number of users/clients?
Technical Support & Customization Do you provide technical support for plugin customization or only for standard “vanilla” installation issues?
How often are updates released, and how are legacy installations affected/updated?
Can advanced users access logs or debug information (PHP errors, integration failures) for troubleshooting?
In case of a new feature request (e.g., a webhook system or native n8n node), what is your roadmap and turnaround time?
Does the All Access Pass include all payment gateway modules and all AI chat plugins, including those you sell on CodeCanyon or DoniaWeb, or are there any exceptions or advanced add-ons not included?
??
Hi stalind
- Does the All Access Pass include every listed plugin – yes it does
- All acccess pass inclued the pro version only – lite – is free
- WooCommerce and Shopify plugins are just plugins for the platform. They fetch users orders based on emai. There is no automated notifications. You can build this with the Campaigns API
- Simple Zappier / N8N / Make integration can do the automatic order notification via the Camaping APIs that we have
- HTTP POST – This can be done in the Flow
- Can every user (in a multi-tenant environment) configure their own webhook endpoints and select which events to subscribe to – It i only one webhook. The received data webhook.
- If custom plugins are allowed – Yes, you can add your own plugin. At the moment, there is no technical documentation, but looking at the existing plugins code, shoul give you an info on how it is done.
- Is it possible to use Flow Maker Pro to simulate webhooks or trigger external HTTP requests for advanced automations? – Yes, there is a specific node or that. the HTTP node
- Does WhatsBox support direct integration with low-code automation tools like n8n, or is this only possible with custom middleware? – You can jutst call the API of whatsbox, or receive webhook from Whatsbox. And there you have the connection
- official webhook app – can you explain me more?
- At the moment there are no plans for omni channel support
- Full ppublic docs – > https://mobidonia.notion.site/API-170b3d23688f4c199ce57e8fb9e93776?source=copy_link
- Rate limiting – Call to WhatsBox – not yet.
- Can you self-host or scale the platform on your own VPS/cloud for high concurrency or large multi-tenant installations? -> Yes, I have done this for one Enterprise client. 7 VPS server. 2 workers under load balancer. 1 server for web access. 1 server for Jobs – Horizon. 1 server for DB. Works like a charm. 600$/m bill. Huge volume.
- Can you self-host or scale the platform on your own VPS/cloud for high concurrency or large multi-tenant installations? – One time
- standard “vanilla” support. But let us know
- How often are updates released. – It is modal based system. So the huge changes are done via new modules. have 3 modules in the pipeline at the moment
- Yes, there is Laravel error log.
- Really depends – featured requested.
Hope I answer all of them
unable to run flowmaker, getting error in laravel log: prodcution.ERROR: Error processing message in flow {error]: Base table or view not found: 1146 Table ‘raj_whatsappsaas.contact_state’ doesn’t exist (Connection: mysql, SQL: select * from `contact_state` where `contact_id` = 2584 and `flow_id` = 1 and `state` = current_node limit 1)”} please help
Just log in as admin, go to Settings. Then go to flow. Let me know.
i have done that what next
i have created a table from model: CREATE TABLE `contact_state` ( `contact_id` int(11) NOT NULL, `state` varchar(255) DEFAULT NULL, `value` varchar(255) DEFAULT NULL, `flow_id` int(11) DEFAULT NULL, PRIMARY KEY (`contact_id`) ) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_general_ci;, still getting error, flow is not working.
[2025-10-10 15:36:21] prodcution.INFO: List message API response {response} [2025-10-10 15:36:21] prodcution.ERROR: Failed to send list message {error html> <html lang=\”en\”> <head> <meta charset=\”utf-8\”> <meta name=\”viewport\” content=\”width=device-width, initial-scale=1\”>
<title>Not Found</title>no reply, please help
i have All Access Pass and purchased an extended license, if things are not working, then all investment is wasted
Hi Huzefaid
I assume that flow is now opening and working ok. And you have an issue with the list.
Please open new ticket https://mobidonia.helpviser.comUse the category “RPRO”
Send me this infoPlease remove this file storage/laravel.log
Then do the test again. This test will create new clean log file.
Send us that new storage/laravel.log file. ( you can send us the file, or just the content of it )
This will give us exact information about the reason for the issue.
Let me know
Unfortunately my support has expired,the log attached is recent, and i am still facing problem
Please open new ticket https://mobidonia.helpviser.com Use the category “RPRO”
Our ticket ID is #89324.
It has been several months since this issue was first reported (around 3–4 months), and despite multiple follow-ups, we haven’t received any resolution or proper response yet. We’ve already shared all the requested details, including complete server credentials and other necessary information, but the problem still persists.
We are facing significant business losses because of this ongoing issue, and it has been pending for far too long. I sincerely request you to prioritize and resolve this matter at the earliest.
Thank you for your attention and support.
Hi Vivek
I did a few tests, managed to make template sending work. Replied on the ticket.
After the recent update all the chats are messed up as i can see all my chats are 100+ but after 1-2 pages it shows there are no chats and now its divided into open, new closed etc but many of my chats are not visible
Hi amaanaaz
This update has been released for some time now. Can you see if there is some error log in the console.
I purchased this script hoping it would work as described, but my experience has been very disappointing. The product is full of bugs, and despite raising a support ticket more than 15 days ago, the author has not bothered to respond or provide any meaningful solution.
If you’re considering buying this — be aware that the after-sales support is almost non-existent, and you’ll spend more time fixing issues than actually using the product. Very unprofessional attitude and zero accountability.
Codecanyon really needs to review such sellers who take buyers’ money and then completely ignore them. I wouldn’t recommend this script unless the author seriously improves their support and fixes the existing bugs.
For update, Glad to hear that you have resolved the issue. But the solution I suggested should have worked. At the end, what was the reason, so I’m aware of it?
I think this is the only reason why most of the customers who purchased have similar complaints that no response on time.
This makes us feel like you do not care about the people who paid you for this bug full of script, every 2-3 months there is a bug and we need to wait 1 month for your reply or your solution.
Getting tired of this man seriously why would you keep customers suffer like this and not even reply on time.
For update, Glad to hear that you have resolved the issue. But the solution I suggested should have worked. At the end, what was the reason, so I’m aware of it?
Our ticket id is #89324 I Request you please help us as this issue is been going on since last 3,4 months and we have tried our best to fix it from our end but we are unable to fix it completely please help us fix it, I have provided you everything that you asked all the credentials of our server and everything, we are facing heavy losses due to this issue.
I request you to please look into this as soon as possible
Thank you
Our ticket id is #89324 I Request you please help us as this issue is been going on since last 3,4 months and we have tried our best to fix it from our end but we are unable to fix it completely please help us fix it, I have provided you everything that you asked all the credentials of our server and everything, we are facing heavy losses due to this issue.
I request you to please look into this as soon as possible
Thank you
Our ticket id is #89324 I Request you please help us as this issue is been going on since last 3,4 months and we have tried our best to fix it from our end but we are unable to fix it completely please help us fix it, I have provided you everything that you asked all the credentials of our server and everything, we are facing heavy losses due to this issue.
I request you to please look into this as soon as possible
Thank you
Our ticket ID is #89324.
It has been several months since this issue was first reported (around 3–4 months), and despite multiple follow-ups, we haven’t received any resolution or proper response yet. We’ve already shared all the requested details, including complete server credentials and other necessary information, but the problem still persists.
We are facing significant business losses because of this ongoing issue, and it has been pending for far too long. I sincerely request you to prioritize and resolve this matter at the earliest.
Thank you for your attention and support.
Hi Vivek
I did a few tests, managed to make template sending work. Replied on the ticket.
Our ticket id is #89324 I Request you please help us as this issue is been going on since last 3,4 months and we have tried our best to fix it from our end but we are unable to fix it completely please help us fix it, I have provided you everything that you asked all the credentials of our server and everything, we are facing heavy losses due to this issue.
I request you to please look into this as soon as possible
Thank you
Hi Vivek
Changed some of your settings, tested, all ok now, replied on the ticket
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