231 comments found.
Update Pharma please !
We’ll provide the Pharma update as soon as possible — it’s already under development and currently in progress.
I purchased “KiviCare™ – Clinic Management System for Healthcare with Appointments & EMR (Laravel + Flutter)” but had several issues while attempting to implement it on my domain platform. Could you please assist me with this and rebrand it using my logo and interface design?
could you please raise a ticket on the product so our developer can guide you directly with the issues you are facing. Support Link – https://iqonic.desky.support/
in the Automatic Installation and Setup step, when I go to domain.com/install, I get a blank white page. I opened a ticked, but not solved. What could be the reason for this error? Could you please help me understand where I might have made a mistake?
We are already assisting you regarding this concern under Ticket #26853. Kindly continue the conversation there so we can keep everything in one place and provide you with better support.
Support Hours: 9:00 AM – 6:00 PM (GMT +05:30) IST Please note that when you sent your message yesterday, our office hours had already ended. We’ll continue assisting you during our working hours.
Thank you for your patience and understanding.
These credentials do not match our records.
Issue caused by user password changes has been resolved after running the seeder. Kindly check again.
Hello, I checked demo, looks good. Can you add feature for image click along with upload using mobile camera or webcam in pc? Sometimes need to upload older record of patient when they come with old 3rd party reports physical copy. (take image button will help easy navigation)
Can we customizations at our end ? like limiting features for reception, complete data export for record (patient visit history, prescription, notes, diagnosis, etc… (PDF or excel ?) sometimes needed for medico legal purposes.
Hello, thank you for checking out the demo and sharing your feedback.
The “Take Image” option using the mobile camera is already available in the mobile app. For the web/PC version, we will review and enable webcam capture along with the existing upload option, so you can easily capture old third-party reports or physical copies directly.
Regarding your other points:
You can already limit or restrict features for roles (such as reception staff) through the existing permission management system.
The platform already includes a data export option for patient visit history, prescriptions, notes, diagnosis, etc., which can be generated in PDF or Excel format whenever required for medico-legal purposes
Do you have any scripts to facilitate online bus ticket sales? Like an Uber for buses, where bus companies register their buses for passenger trips? I only found two scripts on Codecanyon that do this, but they’re not as good as Iconic Design.
We currently don’t have any scripts for online bus ticket sales. However, this is a great idea, and we’ll definitely consider it for future development. Thank you for sharing your suggestion with us!
Illuminate \ Database \ QueryException PHP 8.3.23 11.45.1 SQLSTATE28000 Access denied for user ‘root’@’localhost’ (using password: YES) select `id`, `name`, `val`, `datatype` from `settings` where `settings`.`deleted_at` is null
Your database is not set up properly, which is why you’re seeing this error.
Please generate a support ticket, and our team will check and resolve it for you.
Hello,
I am evaluating KiviCare for implementation and would like to confirm the following:
1. Is there any add-on or module that supports AI-assisted medical record writing (for example, automatic transcription or generation of clinical notes)?
2. Does the system include or integrate with ICD-10 coding for diagnoses and procedures?
3. Does KiviCare have a built-in telemedicine/virtual consultation module, and if so, what features are included (video calls, chat, file sharing, prescriptions, etc.)?
4. Are there any extra modules available for e-prescriptions, advanced reporting/analytics, or integration with external systems (such as insurance providers, laboratory systems, or CRM platforms)?
Thanks
Thank you for your interest in KiviCare. Please find answers to your queries below:
AI-assisted medical record writing – Currently, there is no direct module for AI-assisted transcription or automated clinical note generation.
ICD-10 coding – ICD-10 support is not included by default.
Telemedicine/Virtual Consultation – KiviCare offers a Telemedicine add-on that supports video call, and e-prescriptions for seamless online consultations.
Extra Modules – Yes, we offer features, including e-prescriptions, advanced reports, and telemedicine
Hi, I’d want to get an extended license for your Kivicare product, but I need to integrate my local payment gateway and subscribe for the physicians’ and clinics’ side of things, like your product KiviLab. How can you assist me?
Hi, thank you for your interest in KiviCare. Could you please share with us which local payment you want to integrate? This will help us to research whether the integration is possible or not.
I would want to integrate with either Chapa or TeleBirr. Similar to M-PESA, Ethiopian Telecom offers a mobile money service called Telebirr. Customers may pay their invoices, send and receive money, and manage their finances using their mobile devices. Chapa, on the other hand, is an online payment gateway that enables Ethiopian businesses to accept digital payments from both local and international customers.
We have reviewed the developer documentation for your requested payment gateways, and yes, it is possible to integrate them into the system. Since these gateways are not part of KiviCare’s default payment options, the integration would require custom development.
For any customization-related inquiries, please reach out to us on MS Teams, and our team will be happy to assist you further. Here is the link to Microsoft Teams – https://teams.live.com/l/invite/FEAh18wQSi9roOzkA8
SQLSTATE42000: Syntax error or access violation: 1091 Can’t DROP FOREIGN KEY `appointments_user_id_foreign`; check that it exists (Connection: mysql, SQL: alter table `appointments` drop foreign key `appointments_user_id_foreign`)
Hello,
We sincerely apologize for the inconvenience caused. There was a technical issue earlier, but it has now been resolved and everything is working as expected.
Thank you.
still same
We checked our system and everything is working fine. Could you please let us know when exactly you are facing the Syntax error or access violation, so we can check that issue?
when installing
agree with @fady202 having Google reCAPTCHA to avoid form spam should be mandatory actually I suggest you this package instead https://github.com/spatie/laravel-honeypot
Thank you for your valuable suggestion. We will review the package you recommended, and if it aligns with our project requirements, we will consider integrating it into our codebase.
please add to admin to i can stop email verification of sigin up and add Google reCAPTCHA 2 to we can stop robots
Thank you for your request.
These features are not available in the default system, so we will need to customize the existing code to implement them properly.
Please let us know if you’d like us to proceed with this customization.
with this source code then I can deployment with SaaS for Clinic?
With the current source code, you can deploy a multi-vendor system for clinics. However, KiviCare Laravel does not support full SaaS (multi-tenant) functionality out of the box. If you require a SaaS setup, it will require additional customization.
Hi, I read that you’re going to integrate Kivicare with Kivilabs. Could you tell me if the databases will be unified? For example, will a patient who registers with Kivicare automatically appear on the Kivilab dashboard as well?
Yes, we’re integrating the lab module into KiviCare and introducing a new Laboratory role. The flow is designed in such a way that everything stays connected. Basically, during an encounter, the doctor will recommend the necessary test cases, which are then automatically transferred to the relevant laboratory. This ensures that lab tests only proceed with doctor approval, maintaining a proper medical workflow and data linkage between KiviCare and KiviLabs.
So yes, once a patient is registered in KiviCare and the doctor prescribes tests, the lab will see those requests in their dashboard—making the systems unified and seamless.
But will the customer who registered with Kivicare be able to access the Kivilab user app with the same Kivicare login details, without having to register again?
No, the customer who registers with KiviCare will not be able to use the same login details to access a separate KiviLab user app.
Instead, KiviLab features will be integrated directly into the KiviCare user app, so patients can manage appointments, lab tests, and reports all in one place. This approach ensures a seamless and unified user experience.
Cool, and when will this integration be ready?
Our current primary focus is on product stability and overall system improvements. In parallel, we are actively working on Pharma & Inventory Management and Lab Test integration modules.
As these are in development, we’re unable to provide an exact release date at this time — but we truly appreciate your interest and support.
Pre-Sale: I came here looking for the discount. Can someone email me a link to the discount? Also, can someone confirm if this script can be integrated with this product: https://codecanyon.net/item/qrpay-pro-complete-qrpay-solution-with-all-addons-bundle/56101909.
Thank you for your interest.
The anniversary sale ended yesterday, so we’re unable to offer a discount at this time.
Regarding the QRPay Pro script, integration would require custom development. If you’re interested in exploring this further, feel free to connect with us on Microsoft Teams to discuss the customization possibilities:
Join us on Microsoft Teams: https://teams.live.com/l/invite/FEAh18wQSi9roOzkA8
It would be great if you could import the encounters. I want to migrate all data from the WordPress plugin to a Laravel and Flutter script. Appointments, encounters, patients. How can I achieve this?
Thank you for your request. Currently, migrating complete data from the WordPress plugin to the Laravel version is not directly supported.
However, we understand the importance of a smooth transition. We will soon be releasing a feature that allows you to import Encounter data, making it easier to recreate and manage your clinical workflows in the new system.
It would be great if you could help us with an import/export tool, as we have hundreds of patients with a significant amount of information that needs to be migrated. I’ve already purchased the Laravel script; I hope you can release the import feature soon.
Thank you for your message and for purchasing the Laravel script!
We completely understand how important it is to have a reliable import/export tool, especially when handling a large volume of patient data. The good news is that we already have the import/export feature on our roadmap, and we’re prioritising it based on customer feedback like yours.
I like encounter template feature on the WP version when will you add it here?
The Encounter Template feature, similar to the one in the WordPress version, has already been implemented in the Laravel version of KiviCare.
You can review it here: https://apps.iqonic.design/kivicare-laravel/app/encounter-templateLet us know if you have any feedback or need help exploring the feature.
Yes there is but I can’t see a button to create a template in your demo unlike wordpress
Please check again now. It might have been a permissions issue that prevented the button from being visible.
I’m encountering several bugs, generally related to database relationships:
Doctor Creation Issue: When I try to add a new doctor as an Admin, despite meeting all password requirements (uppercase, lowercase, symbols), I get a password error and cannot add the doctor. Clinic Service Deletion Issue: When I try to delete existing clinic services, the clinic pages stop opening due to clinic-service relationship constraints. Frontend Header Settings Issue: When I disable the “Doctor” field in Frontend Header Settings, it creates an empty record in the database, making this field uneditable afterward. I have to manually fix the database record. Doctor Password Change Issue: When I try to change the password of existing doctors as an admin, I encounter errors again. Doctor-Service Relationship Issue: If a service assigned to a specific doctor is deleted, the doctor disappears from the list due to database relationship constraints, and I have to fix this manually in the database.
These are the issues I’ve encountered so far. They might already be on your roadmap, but I wanted to report them anyway. Thank you.
I have a question regarding multilingual compatibility. Currently, we’re using static text for homepage sections (titles, descriptions, FAQ content, etc.). These static texts don’t change when users switch languages – they remain in the original language. Is there any built-in solution or planned feature to make these static content areas multilingual? For example, having separate title/description fields for each language, or integration with the existing translation system? This would be very helpful for international usage of the platform. Thank you again for the comprehensive codebase – really appreciate the quality work!
Thank you for bringing these issues to our attention. Please find our responses below:
Doctor Creation & Password Change: We are aware of the validation issue and a fix is currently in progress.
Clinic Service Deletion: This is caused by database relationship constraints; we plan to implement safer deletion handling.
Frontend Header Settings: Disabling specific fields creates invalid records — this will be resolved in an upcoming update.
Doctor-Service Deletion: Deleting a linked service affects doctor visibility due to constraints. This is being addressed to prevent data integrity issues.
Regarding multilingual compatibility: Static homepage content currently does not support dynamic language switching. However, we are planning to add in our roadmap multilingual fields and integration with the existing translation system to support internationalization more effectively.
We appreciate your valuable feedback and continued support.
Thank you for your response. Whenever I’m about to purchase something from CodeCanyon, I always check the comments first to see if I can find someone to communicate with. And I can honestly say that you are the best. Thank you for writing such a patient and thoughtful response. By the way, the login issue in the iOS app appears to be resolved in the latest version you published on TestFlight. Thank you for that as well, and I wish you a good day.
Thank you so much for your kind words! We’re truly glad to hear that the login issue on the iOS app has been resolved for you in the latest TestFlight version.
If you encounter any issues in the future or need further assistance, please don’t hesitate to generate a support ticket at: https://iqonic.desky.support/ Our team will be more than happy to help you out.
Wishing you a wonderful day ahead!
These two are conceptually similar products but built using different technologies — one is based on WordPress and the other on Laravel. Yes, they are independent and works without relying on each other.
In the Automatic Installation and Setup step, when I go to domain.com/install, I get a blank white page. What could be the reason for this error? Could you please help me understand where I might have made a mistake?
Ok, I solved the problem. Thank you.
However, I have another issue. When I try to log in as the super admin or with the other demo admin accounts, I encounter a “419 Page Expired” error. How can I resolve this?
Setting output_buffering to 4096 fixed the issue. Thank you so much.
Thank you for the update! I’m glad to hear that setting output_buffering to 4096 resolved the 419 Page Expired issue on your end.
Great job on identifying and fixing it! If you need any further assistance or run into anything else, feel free to reach out anytime
