Hello Sir,

Thank you for your valuable suggestion — we truly appreciate it!

Currently, this feature is not available in the script, but we plan to include it in future updates.

Thank You!!

Hello Sir,

For the Flutter mobile application, you will need to purchase the following: https://codecanyon.net/item/eshop-flutter-ecommerce-full-app/29880351

Please note that this is only for the Web version.

Thank you!

Hello Sir,

Kindly check if the .htaccess file exists in your project’s root directory.

If it does not exist, please create a new .htaccess file and add the content provided in the following link: Download .htaccess content https://1drv.ms/u/c/7e9531dab474f6bf/EXMDW6CFC9pLg1yxYDIykpgBhYRY93naC7UbLhc3MS8CVw?e=kMZW9Y

If you still face any issues after this step, please feel free to reach out to us on Microsoft Teams:

https://teams.live.com/l/invite/FEAqyvcFDm_yJjhfBQ?v=g1

Thank you!!

Hello Sir,

Currently, the admin panel does not support the Arabic language or RTL (right-to-left) layout. However, we plan to include this feature in future updates.

Thank You!!

Hello Sir,

While uploading categories in bulk, you don’t need to provide the category ID for new categories. However, if you are updating an existing category, then the category ID is required.

Thank you!!

Then what I have to enter in excel sheet in category field. Category Name or Category Id for first time new fresh data import.

Hello Sir,

Please make sure to include the Category Name in the file.

You can download the sample file for Category Bulk Upload from the following link: https://drive.google.com/file/d/14QI69gWwbn8ZCa0-zz0VdwP8yanVVIoT/view?usp=drive_link

Hello Sir,

This is a change;og for our latest Version Version 4.4.4

+ [Improved] Order item cancel and return flow + [Improved] System user permissions + [Improved] In the Offer and Flash sale + [Improved] UI/UX improved + [Fixed] Bug fixes and code improvements

Thank You !!

Thank you, finally you have responded. Let me connect with your Tech team, Also could you please also enlighten me about the next release of the application in which you will be adding the simple registration system for the users to be registered via their email address instead of their mobile number e.g OTP based.

Because your colleague, Ms. Roshni told me that in the upcoming release this feature will be added in the script. Can you confirm what’s the ETA for that? Thanks a bunch.

Google login doesn’t work on my website, is there a setting to enable google authentication so the users can authenticate via their Google ids?

Secondly, i have asked for the ETA for the next update which will fix the normal email based registration for end users, when are you going to implement that??

Hello sir

Sir, we will release the next update in maybe next month.

Please contact here on Teams our technical team will guide you for Google login

https://teams.live.com/l/invite/FEAqyvcFDm_yJjhfAw?v=g1

Thank You!!

Hello sir,

1. Sir you can set up global delivery charges from the system settings in the admin panel, or add specific area-wise delivery charges from cities/zipcodes

2. The user can share their referral code with others, and then they can get a referral bonus when they place an order

Thank You!!

1. there is no option found in whole admin panel for cod charges. only shipping charges we can add. 2. where a buyer has to type refferal code while buying or while registering?But no where found that option

Hello Sir,

1. Cash on Delivery (COD) Charges: Our system does not have separate settings for COD-specific charges. We only support general delivery charges, which you can configure from the Admin Panel → Location → Zipcode/City section.

2. Referral Code Entry: In our system, users can enter a referral code during the registration process. The referral input field appears when a new user registers an account.

Thank you!!

Hello Sir,

Thank you for your inquiry. At this time, our system does not support guest checkout, and there is no built-in option to deactivate user registration.

Thank You!!

Hello Sir,

You can check now cart and checkout is working.

Thank You!!

Okay, I just checked. Let me explain the observed issue.

On mobile devices…

If I have items already in the cart, before a new session. And I checked the cart, I would see those items, but I can’t see a check button to complete the order.

But if I add a new item to the cart , I can then see the checkout button. Is that how it’s supposed to be?

Hello Sir,

Kindly reach out to us on Microsoft Teams with your queries. Share your queries there , team will help you

Teams Link : https://teams.live.com/l/invite/FEAb4zwi-dhBW8mAwY

Thank You!

1. demo is working now but your demo has a little error. on the mobile view, after loading, the header navigation bar, dissappears and its replaced with the search. making it not possible to access the navigation bar

Hello Sir,

Thank you for your feedback and for checking the demo.

You’re right — on mobile view, the navigation bar gets replaced by the search bar after loading, which makes the navigation menu inaccessible. We appreciate you pointing this out.

We’ll review and address this issue to ensure the navigation remains user-friendly and accessible across all screen sizes. If you have any further suggestions or observations, feel free to share — your input is valuable to us.

Thank You !!

also, on the mobile devices, the add to cart, buy now, and order on whatsapp button are too big, if I buy can you address this issue?

Hello Sir,

We do not provide any dynamic option for disabling Open in App. If you want to do it, you must do it from code.

Thank You!!

How can I do that?

Hello Sir,

Please contact our support team , team will guide you

Teams ID: https://teams.live.com/l/invite/FEAqyvcFDm_yJjhfAE

Hello Sir,

Currently, we don’t provide options to disable the delivery boy, but you can use the pickup from the store option, which doesn’t require a delivery boy. Disabling the delivery boy is a part of the customization.

for customization purposes, please contact: +91 9227025305

Thank You!

i have need both Disable delivery boy & pickup from the store option

Hello Sir,

Thank you for reaching out.

As mentioned earlier, the system does not currently offer a direct option to disable the delivery boy feature. However, you can continue to use the “Pickup from Store” option, which functions independently and does not require a delivery boy.

Since you need both options – disabling the delivery boy and enabling pickup from store, this will fall under customization.

For this customization, kindly get in touch with our technical team at: +91 9227025305 They will assist you further based on your specific requirements.

Thank you for your understanding.

Hello Sir,

To add countries in the web admin panel, you’ll have to import the countries.sql file from the root directory into your database. If you are having any issues, please contact our support team

Skype id : https://join.skype.com/invite/xrrk0B82xIu2

Thank You!

Hello Sir,

If the admin sends a message to all users, then all users will get notified on the Website. All user WhatsApp notifications are part of customization

for customization purposes, please contact: +91 9227025305

Thank You!

Hello Sir,

Order updates are currently only available via email and SMS, WhatsApp API order updates are part of customization.

for customization purposes, please contact: +91 9227025305

Thank You!

Hello Sir,

Thanks for your message, and sorry again for the issues you’ve run into — we totally understand how frustrating that can be.

To help us look into this more closely, could you please share temporary login credentials (admin access) to your installation, along with FTP or cPanel access if possible? This will allow our team to investigate the login issue directly and check compatibility with your current server environment.

Please send the credentials securely via a private message or through our support group.

Looking forward to resolving this for you as soon as possible.

Best regards, Support Team

Hello Sir,

Currently, we don’t plan to integrate Mercado Pago and Asaas payment gateways. If you want to add them, you can Go for a customization service.

For customization please get in touch with us here : Whatsapp: +91 9227025305

Thank You!!

Hello sir

We apologize for any inconvenience caused.

Could you please share the details of the issue you’re facing? Our technical support team is here to assist you.

Skype id : https://join.skype.com/invite/xrrk0B82xIu2

Thank you!!