277 comments found.
how to remove “Ship To” – Sale invoice
Hi, You need to alter source code for it,
File location: source_code\resources\views\print\sale\print.blade.php
Screenshot: https://prnt.sc/LkZDoWI5ux5y
soloed thank you
forgot-password not work ? 500 server error
Hi, Please make a video using this tool: https://icecreamapps.com/Screen-Recorder/
- Is SMTP settings are added? And is it valid?
- Give all steps, what you tried and show the issue.
Then upload it to one of these platforms: https://limewire.com/
You can also email us at support@creatantech.com
Thank you
Okay,
Use SMTP settings instead of IMAP. Use Encryption = tls also check SMTP port.
Please open source_code/.env file update APP_DEBUG = true
and Save
Screenshot: https://prnt.sc/vAJQYsZIZEAi
After that you can try forgot password, it will show error if any.
Note: If you are not able to get correct SMTP domain link, please contact your hosting service provider.
Let me know
check error again
also how to change “Quotation Status – Name” also drop down menu
https://limewire.com/d/jtkjD#vL2SF7zlhV- SMTP/Email : Expected response code “250/251/252” but got code “550”, Code 550 is an SMTP error meaning “Requested action not taken: mailbox unavailable” or “not allowed to send.” – You may need to contact your hosting service provider for correct details of SMTP. Also validate this service available on your server or not.
- Quotation Status: You need to work on front end code(php), JS and controller code. Where datatable access the server side data from database (which is PHP code).
Hello ‘Sales Invoice” How to add Bank QR Code
Hi, If you want to add anything or any new features, you definitely need PHP programming. To add a feature, you must write the required logic and proper code into the application.
Hi, I have been having issues with the installation, complaining about the purchase code mismatch. i copied the exact code from the purchase file, but it still fails.
Hi, Apologies for facing the issue.
- Please check is any spaces from first end and last end of the purchase code? if any spaces then please remove it.
If you still facing same issue, please email us at support@creatantech.com with your application purchase code.
Let me know
Thanks & best regards
hi install in subdomain ? error in install in my server (Forbidden You don’t have permission to access this resource.)
Hi, We have provided installation steps in the documentation, please check here.
- If you still facing issue, please share a video showing what steps you have tried so far? Please make a complete video from source code installation.
You can record the video using this tool: https://icecreamapps.com/Screen-Recorder/
Then upload it to one of these platforms: https://limewire.com/
You can also email us at support@creatantech.com
Let me know
Thank you
hello check this – https://limewire.com/d/mfM4V#UaZcIzrLCk
Thank you very much problem soled 
Hi, Thank you for letting me know.
- How did you solved? whats the issue?
How can restrict below two points in your application. 1. Purchase of 30 quantity product in a batch. It is possible to try to sell the same batch product for 35 or above. There is no warning message or restrictions. The same in sales returns.
2. It is possible to sell expired products here. There are no restrictions or no warning message.
How can solve this issue. Every POS require these two Options.
Hi,
1. You can disable negative stock billing from company settings.- Screenshot: https://prnt.sc/Ii1iKV4nrJSD
2. Right now we have not implemented this, but it is in our future updates checklist.
Thank you
d
Hi, you forgot to type message.
Hi, im interested in this script but, showing error while using demo “DataTables warning: table id=datatable – Ajax error” this is script issue or my browser & which browser you prefer for this script
Hi, It works with all browser, you have to share screenshot or video of this issue so we can easily understand it.
You can record the video using this tool: https://icecreamapps.com/Screen-Recorder/
Then upload it to one of these platforms: https://limewire.com/
Hello,
We are facing 2 issues: 1. We would like to know how to delete batch entries that appear in the popup on the /sale/invoice/create page, as the ‘Delete’ icon is currently disabled. We have some duplicate batches with incorrect expiry dates and zero quantity, which are causing stock errors when attempting to sell products. How can we remove these entries?
https://prnt.sc/VBa0HfhW_wlE2. During the stock adjustment, everything was updated except the pricing. As a result, when we try to sell the adjusted stock, the amount shows as 0.
Hi, Thank you for the detailed information. I have understood your points.
1. For back-end record maintenance, deletion is not allowed. However, if you have entered a purchase entry with incorrect details, you can delete it and create a new one, or simply edit the existing entry.
2. As the name suggests, Stock Adjustment only allows adjusting item quantities. We have not provided any functionality to update the item price.
Thank you for your understanding.
Hello, I’m interested on your application, i have some quries 1. do you have option to bulk import items names and qty to Create Purchase invoice from xlsx ? 2. Is there option to create invoice / create purchase without warehouse the items qty first ? 3. can i make partial entry to sales / purchases and continue to resume daft bills next day ?
Hi, Thank you for your patience,
1. We have item import option but there is no import option of purchase entry.- Sidebar -> Utilities -> Import Items
2. There is at least single warehouse is mandatory keep the stock, we call it main or system warehouse.
3. Yes, you can enter partial records and save, while adding new records in that you can Edit same invoice or Bill. There is no specific resume option added.
Let me know if you have any questions.
Thank you
Hi…
There’s a problem I am facing with the system, I deal with 2nd hand Phones.
Suppose a device – Redmi K50i I bought One Piece at Rs 8500 and another piece at 9000. Both the devices will have its own IMEI Number. I will sell both the models at Rs 12,000. The issue is that both the devices will have different profit margin as I bought at different price, but the software doesn’t allow me to update the stock price according to IMEI/Device.
If I define the price Rs 9000 then buying price of both piece of Redmi k50i will be 9000 whereas I bought the 2 pcs in different price.
There’s a workaround like I have to create a new product every time I get a new piece, which is very time-consuming. There will be hundreds of Redmi K50i in product list instead of only 1, imagine this for 50+ models. The product page will be full of same model but only thing different is the buying price.
Easy solution should be – Product is already listed Redmi k50i Now I got one piece today at Rs 9000, I will enter the IMEI and Price 9000. If I get another piece tomorrow at Rs 8000, I will add the IMEI and the buying price Rs 8000 in the same product listing as the earlier one which cost me 9000. And so on I will continue to add on the products under the same product listing but with different price
Hi, Thank you for the detailed information.
As you mentioned, you can either create a new product or use the same item. In the profit and loss page, we use the average purchase price of the item to calculate its profit.
I believe this already addresses the concern, since the average purchase price is being used.
Let me know your experience
The Following errors occurred: Domain name mismatched!!
Hi, Please download latest version of the application and follow the installation setup.
Let me know
Thank you
HSN-wise sales report for a time period needed
Which application you purchased?
Hello,
When we purchase items, often multiple batches of the same item are created, even though they share the same batch number. These should be merged, meaning all entries for the same batch and item should be combined.
Issue: If there are multiple batches and one batch has a quantity of zero, during sales, an alert is triggered saying the item has zero stock—even though other batches of the same item still have available stock.
https://prnt.sc/oGKM1CxbFZoQ https://prnt.sc/N4hTjR9fk4Ii https://prnt.sc/AIlospkzBlQG https://prnt.sc/QaLW-BuwzLB1also a general request please allow license to install on localhost along with a Live server.
Hi, It works like that only — if the same batch is detected, it will be merged. The condition is that all the columns should match (e.g., expiry date, manufacturing date, MRP, color, size).
https://prnt.sc/o0UqmP-TLykJ Find the attached screenshot:Also, I noticed that your regular license is being used on multiple subdomains. You need to remove the application from those subdomains. If you want to install it on multiple subdomains, folders, or domains, you must purchase a separate license for each. Where you cannot use single license on multiple domains, subdomains or folder.
If you are selling this application as a service to your customers, you are required to purchase an extended license.
Let me know
As you mentioned, multiple subdomains are appearing registered on your end. Kindly remove them all.
We have only two licenses, and for these we use two separate subdomains:
1. pharmacy.go*al.com
2. medicity.go**al.com
Please remove any other registered domains or subdomains, if present.
Hi, As you mentioned you have two licenses, Please email both license purchase codes at support@creatantech.com
Thank you
Hey I have installed this. Then i have uploaded my Warehouse 1 stock. its working fine. but cant upload serials for warehouse 2. all Serial that adding to Item goes to Warehouse 1. if we select Warehouse 2 in stock, all old item also goes to ware house 2.
Please explain how do i manage same item different stock and serials in different warehouses
- Serials do you mean? IMEI/Serials?
- There is only general and batch entry system available.
Let me know
Yes, IMEI/Serial Please guide how to manage stock per warehouse for serial enabled items.
Stock Transfer do well. But need to know how do i adjust stock for serial tracking enabled items
There is no serial number number entry in Excel sheet, where you are entering it? Share me screenshot.
You can share here, https://prnt.sc/
Please refer screenshot If i change warehouse and update serial, it will affect to all existing items. All items are move to new one
https://prnt.sc/PacN0x_0IGyfi just need to upload serials for Individual warehouses
Which version of the application you are using?
Hi I have installed version that available on 2025-05-27 Thank you
Can you please let me know the version which version showing on footer text or login page?
2.3
Okay, please install latest version 2.5 and let me know the status.
Thank you for understanding
can you add a font with russian alphabet ? i cant print pdf my reports with russian words!
Hi, I am not sure about Russion Language, Did you created language files?
Documentation: https://delta.creatantech.com/documentation/language.html
Hi! my problem is not about website language, I make language files for russian and it work good. but if i make an item or customer, it show good to online but if i want to export to pdf, russian words will disappear or show with ( ! ” ; … ).
Sorry, i want ,mention you that if is make an item or customer with Russian alphabet , it show good to online but if i want to export to pdf, russian words will disappear or show with ( ! ” ; … ).
Hi,
Could you please share a video showing what steps you have tried so far?
You can record the video using this tool: https://icecreamapps.com/Screen-Recorder/
Then upload it to one of these platforms: https://limewire.com/ or https://gofile.io/
Also, please let me know:
Looking forward to your response.
Oh, i got you, we using standard js pdf library, which may not supporting language. https://www.npmjs.com/package/jspdf
Is Excel sheet work?
yes, Excel work good. is there any solution for pdf?
Sorry, Right now there is no option, you can use Excel sheet for print use.
How do I increase the product description from 250 characters?
Thank you – It worked!
Replace on following file location: app\Http\Controllers\Items\ItemController.php resources\views\sale\invoice\create.blade.php public\custom\js\items\batch-tracking-sale.js app\Http\Controllers\Reports\StockReportController.php
Replaced but Result is wrong
Batch wise Item List and Qty : https://prnt.sc/IMv790y1bVQn This is incorrect, all batch items show the same quantity.
https://prnt.sc/t-O2_TUGMoSz This is a batch-wise purchase. Each purchase will have a different quantity.Yes, we have fixed it, but note it works with new records. You can create new purchase and sale entry.
app\Services\ItemTransactionService.php
app\Http\Controllers\Items\ItemController.php
app\Http\Controllers\Reports\StockReportController.php
Link: https://limewire.com/d/boFhA#TENgdCm6kG
Let me know
where i raise tickets for billing software
Hi, You can your raise queries here, support@creatantech.com
Thank you
Hi. i install app with installation wizard. All configuration entered correctly. but return this error. Invalid Email ID
The Following errors occurred:
I entered item purchase code and envato account email correctly
Hi, As i checked your application purchase code pointed to this domain, And looks working here,
https://pos.ra***nov.info/loginLet me know
Yes. Problem solved. I installed successully. Thank you
Thank you for letting me know.
A product with two units. If the first unit is purchased and the second unit is sold, the batch-wise stock is shown incorrectly.
Eg: Dolo 650 1 strip=10 No
Purchase unit is Stirp--- 10 Strip
Sales units Nos--- 6 Nos.
Your Application is list Stock is 4
This is totaly wrrong. Please correct ASAP
Item Creation : https://prnt.sc/zdptvVuUy1DI Item Purchase : https://prnt.sc/AO5NtJNDK5Jr Item Sales : https://prnt.sc/hRS90MwTkNM2 item Sales : https://prnt.sc/IoWU3qAZRcqL item Sales : https://prnt.sc/Xy06PC-dV7Zk
Your Application is list Stock is 4, But Actual Stock is 9 STRIP and 6 NOS
Yes, i found it, actual stock is correct while making invoice it is not converting to Secondary Unit,
We have fixed it,
Download files from here, https://limewire.com/d/7AkOb#rjcbhxH8Kg
Replace on following file location:
app\Http\Controllers\Items\ItemController.php
resources\views\sale\invoice\create.blade.php
public\custom\js\items\batch-tracking-sale.js
app\Http\Controllers\Reports\StockReportController.php
Thank you
Hello,
I’m setting up a development environment on a subdomain to troubleshoot a new version. However, during installation, I’m encountering a domain mismatch error.
please refer the screenshot.
https://prnt.sc/D0DmmChM5Jk-You cannot use single license on multiple domains/subdomain/folder, for each you should buy new license, so the reason you are getting this message.
Now this this time allowing to install on new domain for test purpose.
Thank you