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Discussion on Trustbob - Business Review And Rating Platform (SAAS)

Discussion on Trustbob - Business Review And Rating Platform (SAAS)

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199 comments found.

Hi,

Do you do paid modifications? I need two small but specific UI related modifications. These would be modifications that you could even push to the general use and people would generally like it. But happy to pay for it to be developed and pushed with this update itself.

Contact us

Any date for new updates and what should we expect on the new updates/features? I want to upgrade to Extended version soon. Are you going to add PayFast payment gateway!

It’s coming this or next week, PayFast is not in our list for current update. maybe in future if we get more requests to add it

I have two questions and a note before purchasing.. 1- Are there specific fields to add for the review so that they are required in the review form? 2- In case there is a fake review, is there a way to contact the reviewer to obtain more evidence? ** Focus well on not deleting the review if it was written before registration

You can add any fields you want the script is open source, and about fake reviews you can disable guest reviews and allow only registered users and enable KYC for more protection and yes there is a way to contact any user or business owner from admin panel

Thanks for the reply,

NEXT UPDATE FOR NEW features ?

Working on it currently

Hi, can I buy a regular license first and then convert it to an extended one?

You can do that

Hello Vironeer, Affiliation are a good way to promoting a platform without spending so much on ads, do you have plan of adding affiliate anytime soon?

Currently we are focusing on the most needed features, and also having affiliate means changing a lot on user account and how it works. maybe in future but currently we can’t have that

Hi, Great product first off.

I’d like to ask if there’s a way to switch off ‘1 review per ip’ – I make a review, then I create another account and try create another review on same business and it blocks me. Is there a way around this? It’s a great feature, but I wanted to add a lot of reviews to my own business ^^

That is for security to prevent multiple reviews from one person with different accounts, if you want to remove that contact us the details are in our profile

I feel some functions are lacking in this, such as how to verify that the user who registers his site is his own site, and how to provide the option of domain verification to verify his own site. Was

I can’t see domain verification inside the admin panel.

We cannot allow that in our demo sorry

Okok no problem

How many business can 1 account add ?

1 business 1 account?

You can chose that from admin panel

The extended license is a real subscription where it deduct from business owner’s card every month or week through paypal or stripe?

We have a demo version that you can check, click live preview

dwitc

dwitc Purchased

Hi, How i can update to the lastest version? there is nothing in the documentation about it.

The instructions are included on each update folder

Hello dear Vironeer team

A company detail page could contain more detailed information about the company within a details tab. And as someone commented below, images and videos could also be included in this section. It would also be a great UI. Thanks Regards

Thanks for suggestion

The code is great, as always! But here’s a feedback:

When the user is NOT logged-in and proceeds to write a review, when the user clicks Submit, the website redirects to the login page, throwing away all the work the user had done to write the review. After he is redirected and the user creates their account, the review is erased. This is against UX. It should not be like that. It should be a seamless experience. This way, the user will give up trying to write a review and will leave the website.

Also, the user should have the ability to respond the business response (as a discussion). This would be very useful.

Thank you!

Great! That’s good to know!

I just changed the review :)

Although, this system could be made with less friction.

Example:

1. User writes review

2. When they try to submit, redirects the user to the account creation

3. User creates account, and then automatically returns to the already written review (previously saved, don’t need to write all again)

4. User submits (just click the Submit button, the review is already written)

My only concern is users giving up and leaving the website because of too many steps.

Thank you for your attention

Thanks, we will see if that’s way is possible and make it

Nice! Other option is to make the account creation process on the same page as the review is written (exactly like Trustpilot). Totally frictionless. Thanks again :)

Greetings. I would like to know how the trustscore is calculated.

Its an average of all ratings

Hey! I just noticed something: when a company reports a review (e.g. claiming it’s fake or the person wasn’t a real customer), it would be great if the reviewer had the option to upload some kind of proof (like an invoice, screenshot, etc.). That way, it’s easier to verify if the review is legitimate – and maybe even mark it as verified. I think this could be a really useful addition!

Thanks for suggestion

Thanks for the quick reply! Just wondering – do you think a feature like this could realistically be added in the future? And if so, is there any rough timeline or upcoming update where something like this might be included?

We will add that if we get more requests from our customers, thanks

Good Morning, Pre Sale question. 1) When importing in bulk, the .csv columns file has to be in english or we use the language that we want to translate, for example: name, we use nombre (spanish)

You can use any language

Hello Vironeer Team. Will you be creating a business landing page and a pricing plan landing page just like on trustpilot?

Yes, maybe in future updates we will have that

It would be much appreciated and make my experience even better.

Hello dear Vironeer team please add admin, disable domain verification feature for sellers on social media.This seems like a necessity Thanks Regards

Noted

how to buy lisence version?

In the left side of the item price there is a menu you will see regular and extended

Can we change text on slider? I look on your demo no any option to change the text because my site will be on Indonesia language

Yes it can be changed

Drew08

Drew08 Purchased

Hi, for those of us without a Telegram account, how do we request support? Regards

We have 3 options for support in our profile including from of contact and a support email

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