Hello Seigosoft, Sonivo uses the Twilio Voice API for calling service.

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Hello ahaduweb11, It supports all languages that OpenAI does.

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Hello Succes7, We have checked your issue and found that your support has already expired. However, as a courtesy, our support team has still been assisting you with the problems you are facing. Additionally, your server subscription has also expired, yet it is still being used.

I understand that when people receive more than what they have paid for, their expectations often continue to grow. That said, since we are here to support your business, I kindly request you to contact our support team directly for any further issues and avoid spaming on the comment section.

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Hello, You are really pathetic, even now you can’t even lie properly., first my hosting expires on january 4th 2026 (I have screenshots of my dashboard in case anyone wants to make sure) and even short screen videos, in case you think of deleting my account or telling this is photoshop). which proves that you are not even capable of reading and following up on your own customers properly. and the worst (which proves that you are pathetic) that the problem that I have with you has nothing to do with hosting!!! hhh) Second : Are you talking about expired support??!? Who was talking about support? I’m not asking for support. I bought a product that should work forever. Do you mean that you have the right to sell a product and after 1 year you change it and we have to re-purchase the support??? Is that it?? That’s called spam and that’s exactly what you’re doing. And I’ll tell you again, you didn’t give me anything for free, I bought the services and product. Your services are zero, either you yourself or your team (which is under your responsibility) you are not able to provide for post-sales needs. You won’t stop me from telling the truth with 2 words that you will write here

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Hello Succes7, Relax! After checking it we can assure you that you are still getting support from the support staff. The issue was resolved already that day. If you have any issues, you may contact our support. I don’t know what’s happening there, but have a good day, my friend.

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Hello Revinosolution, Sonivo currently does not have any add-ons. You will get the app shown in the demo with all available features. Yes Hindi language is supported.

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Extended Liscnce questions 1) Can i set this up for multiple clients in extended liscence and can each client have their own AI caller basis their requirement? 2) Can it do both inbound and outbound call in india 3) Will each client use their own OPEN API key or we have to purchase and pay for all costs 4) Do you have Phone Pay or Razor pay option for receiving and managing client payments 5) Do you support GST in managing client payment 6) What are hosting cost and what hosting plan is required to set this up

Hello pacman1994, You won’t get it until you use it. Sonivo has PayPal and Stripe both working.

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Hello abhisinha, We have support staff to guide you post-sales.

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Hello webdesign, It uses OpenAI and Twilio API.

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https://www.twilio.com/en-us/voice/pricing/de Pay-as-you-go Voice pricing: do you use local calls or browser/app calling? which type, because I need to know how much will it cost us for calling per min. thanks you

Hello tantess12, Yes, you can use the Voice AI agent for the conference call.

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I mean can it handle 20 calls concurrent at the same time, for example inbound calls? 20 people receiving support at the same time

Hello tantess12, At a time a number = 1 call you can add multiple numbers.

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Hello pacman1994, It’s already there in the upcoming version.

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Hi, amazing! I know you are busy. Any real ETA when it will be released? 1 week, 2 week?

2-3 days like you said, I will be waiting

2-3 days is what you promised but today is the 5th day

Hello Emprordan, There is an unexpected delay happend however, the update is ready to publish. We appreciate your patience. It will be live this week.

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Okay, I’ll buy it today, hoping to receive the update this week as you mentioned.

Hi, I hope the update will be released this week. I purchased the script based on your assurance that the update would arrive within this week

Hello raduntc, The update is ready and will be live in a day. The team is working on other tasks, such as creating an explanatory video, if you want early access. Please get in touch with our support on WhatsApp for more.

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Hello acastroy, New version is havning this.

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Hi, Thanks for the response. Has that update already been released?

Hi, Any news on the update?

Hello mediablendzdigital, Update is already released.

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Hello unicksonu, Thank you for being a valuable buyer. Yes, there is a new update coming soon.

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Your last reply was about 24 days back about the update but since then, there is no approx ETA mentioned.

I understand that the product is still in intial stage but still missing a lot of very much basic things such as user profile editing, puchasing plans after login, razorpay subscription for auto renewal, basic flow builder, option for end users to use their own API Keys for better 3rd party chatbot training, Landing page customizations, product purchase page, frontend customizations, add custom code and modern dashboard.

I am waiting for update because once I will at least a few thing from these, then i will create a roadmap for myself and will customize the product according to my requirements.

Hello unicksonu, I understand your requirements might be different for your specific use case. The app is perfectly complete, but I agree it might not suit your needs 100%. The demo was provided exactly as-is, and you received what was shown before your purchase.

We appreciate your patience regarding the update. It will be released very soon. Thank you for your understanding, and have a great rest of the day. If you have any queries, please feel free to contact our WhatsApp support directly, as the comment section is not meant for support-related discussions.

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