563 comments found.
Can a booking be linked as a product that is charged for?
Hello
Unfortunately currently this is not an option, perhaps i can suggest using a custom field for this.
Regards
When a new appointment is created, the system triggers two identical confirmation emails to the client and generates two separate meeting links.
This is confusing our clients. Could you please investigate and resolve this issue at your earliest convenience?
Hello
Sure this is already fixed for the next upcoming version this month.
Regards
Good evening, I would like to know why the public form is not synchronized with the scheduled time so that it does not give the user the option if they already have an appointment at that time in question.
Hello
Form works on my end, please provide more info.
Please contact us via the Envato support section and provide more information regarding this. We will take a look.
This area is reserved only for pre-purchase questions.
Regards
I’ve already managed to identify the problem, but there’s one thing that I’m finding strange when scheduling using the public form, regardless of the data chosen by the external user, it comes out as 00:00:00 both on your demo website and on our website,
Hello
Great was the issue?
I will investigate this and make sure of we have this issue to be fixed in the next update.
Next update includes around 13+ email templates and improved notifications system all over the module, added missing custom field in templates for google meet and much more improvements and minor bug fixes.
Regards
From what I saw, this happens when I change the time zone to São Paulo.
Your module is very good, I would like to know if you intend to add the following functionality to the scheduling module: integration with Twilio or any other that uses the WhatsApp API having an AI service, a chatbot trained to handle customer service via WhatsApp, and this chatbot can also schedule appointments based on the conversation it has with the user on WhatsApp.
Hello
Thanks for the suggestion—really appreciated.
At the moment, WhatsApp/Twilio integration with an AI chatbot that can schedule appointments isn’t on our near-term roadmap. We’re currently focused on a major Perfex Chat upgrade (which will include similar conversational features embedded widget to any site etc.) and on Appointly improvements for version 1.3.5 where we added almost email templates and notifications for all actions.
We do see the value in AI-assisted scheduling via WhatsApp and may explore it in future releases. I’ll keep your request noted as a priority candidate.
Thanks for understanding
Regards
That’s amazing, I could contribute a cost for these features to further boost the module
Is there any way to have Staff Color Assigned and displayed on the Calender?
Something is wrong with the appointments showing up on the calendar, it shows duplicates, as well as showing things on the wrong day, or not showing at all
Hello
Please make sure if those same appointments are added on Google to disable that option.
The best is to open support ticket we will take a look.
Regards
I’m not using google or any external calendar, I will reach out to support
Hi, i noticed you can only select one time zone per day, what if i have multiple time zones available and not just one for example, 5am – 9am and then evening 7pm – 11pm?
Is it possible to schedule confirmed appointments to be automatically synced with Google, or do I always need to do this manually?
Hello
Yea this is possible there is option in settings.
Regards
I encountered the “error 500” page after upgrading the database to the new version. What should I do? Please inform everyone because someone like me, the support item, has expired.
Hello
This can happen from various of reasons.
Please contact me via email I will take a look.
Regards
I have raised 3 support tickets, no response to any.
Im not receiving emails form the bookings and need support. Please can you contact me.
Hello
Sorry to hear that, perhaps we haven’t received your tickets, please contact us via Envato item support section we will gladly help you.
Regards
Hi, I have sent an email. Did you get it?
Hello
We have received any support emails from this username sorry.
Regards
I have sent a few emails via the “contact author” – if this is not working how can I contact you?
Hello
Please try again the same way, unfortunately we haven’t received your emails.
Regards
I have just sent another one, if you have not got this please contact me or provide me with an email.
Hello
Sorry we still haven’t received your support ticket. Try contacting via email piratequert@gmail.com
Regards
I have emailed you directly.
Hello
Your emails went directly into the spam folder, not sure why something with your domain perhaps.
I have received the email now and will respond when possible.
Regards
Hi.
I know that the system can allow me to ”... add unlimited staff members with individual schedules and service assignments.”.
Further to this, could you consider allowing the client to choose the specific multiple staff members they want to receive the service from, rather than being restricted to the limited staff list assigned by the admin?
Hello
Thank you for your suggestions we will take this into consideration for future updates and if globally needed it may be implemented.
Please, if you have any other questions, feel free to contact us via Envato support section.
Regards
Please,
- Add option to hide e-mail of staff in front end form.
- Add relation to project
- Remove the requirement to link to a staff member; this can be defined later, not on the front-end. Therefore, when an appointment/service doesn’t have a provider, the “CRM Company” assumes the appointment. Therefore, the company’s selectable card on the front-end form should always be visible and selectable to cover the lack of a person directly responsible for the service.
Hello
- Add option to hide e-mail of staff in front end form. – -this is already added in 134 version. – Add relation to project—added this to my todo list for future versions —Remove etc.. we need do think on this in future updates perhaps would be better to add more settings regarding this.
Regards
Can your module multiple service choice?
Example:
I want 2 services. I checkbox “A” service and “B” service and going to Book.
Hello
Currently not sorry.
Regards
Greetings, I’ve been waiting for the new update for two weeks now, which was supposed to add custom fields to the external form and reservation notifications to the administrator, and they still haven’t done anything.
Hello
Thank you for your patience. The update you’re waiting for is complete and currently undergoing final testing today. We expect to release it later today.
Please, if you have any other suggestions or questions, feel free to share by contacting us via Envato support section.
Regards
We expect to release it later today or tomorrow.
I see that you’re addressing some of my concerns in the upcoming update, so I will wait for that. I wanted to just add my ‘yes’ to the suggestion poll about the ability to attach files to appointments. Great module
Hello
Thank you for your feedback and your patience while we work on the upcoming release. I appreciate your support for the module.
Noted on the suggestion about attaching files to appointments—this is a valuable idea and I’ll make sure it’s added to our feature request list for consideration in future updates.
If you have any other suggestions or questions, please feel free to share by contacting us via Envato support section or soon via our new support ticketing system.
Regards
Hey, great work so far. I have two questions: I cannot find any option to schedule a Google Meet. Could you help me on this? And: We haveGoogle API access setup correctly but it does not seem to sync in both ways. Do you have any info on that as well? Thank you and keep up the great work!
Hello,
Thank you for your continued support. I’m committed to making this module better with every update.
In the upcoming version, I’ve added new settings for automatic Google Meet creation with customizable options. On both the appointment view and the client/public booking pages, you’ll now find an enhanced Google Meet integration with meeting details and the ability to send invitation emails to contacts, attendees, or additional recipients.
Other improvements in this release include: • New invoice options and settings. • A client appointments dashboard with reschedule, cancel, and other management features. • Ability to download ICS calendar files per meeting.
I’m dedicated to regularly releasing updates based on client needs and feedback.
Regarding the google two way sync I am trying to improve this in each update.
If you have suggestions or need assistance, feel free to reach out through the Envato support area. A new support portal will also be available soon for all users.
Current Version: 134 is in regression testing and will be released soon.
Stay tuned!
Regards
Thank you! Just out of curiosity – when exactly do you plan to release the update? Best Regards
Do you have Facebook pixel support?
Hello
Currently not sorry, that’s not its module purpose but feel free to download our Custom JS module for this.
https://codecanyon.net/item/perfex-crm-custom-js-module/24025081Regards
how to change the “Time Format” to 12 Hours? Currently, calendar showing times in 24 Hours format. I have my CRM set to use 12 Hours format. But, Appointly using 24 Hours format – I see no way to change this. Please advise.
Hello
This is a minor bug currently it will be fixed in the upcoming version.
If you want we can apply a fix for you, please contact us via support section by creating a support ticket and provide more details.
Regards
Please I send email to support, doesn’t allow to translate email templetes, I argent, I have re install script and doesn’t work.
Hello
Please contact us via support section from Envato. We have not received your current support request. We will be glad to help you with this.
If you have more questions please always use the support section as this area is reserved only for pre-purchase questions.
Regards
Greetings, could you tell me how to add custom fields to external booking forms?
I need to add address and other fields to the form that website visitors fill out.
Hello
How to add custom fields is mentioned in the documentation inside the module and also on https://help.perfexcrm.com/custom-fields/
If you have questions please always use the support section as this area is reserved only for pre-purchase questions.
Regards
Great work!
Hello,
Thank you, much appreciated.
We are continuously working on expanding and improving the module by introducing new features and enhancements. Currently, we are actively developing a set of improvements on the client-side interface, including the ability for clients to view their appointment lists with extended options such as cancelling or rescheduling their bookings directly from their portal.
In addition, we are enhancing the invoicing system, introducing more flexible invoice creation flows when appointment is booked, automatic invoice generation based on booking triggers, draft handling, tax configuration—custom configuration/current configuration/no tax, and automated client invoicing options.
Furthermore, on our roadmap we have scheduled virtual meeting integrations. We plan to introduce full Zoom and Google Meet integration, allowing users to seamlessly manage virtual appointments directly within the module.
We are fully committed to delivering frequent updates and continuous improvements to provide even more flexibility and value to our users.
Stay tuned
Regards
