57 comments found.
When will this 199 usd price last? When will you launch mobile app?
Hi shrig2,
The $199 launch price is a limited-time offer and may not last long, as the regular price is $399. This is the best time to come on board as an early customer and lock in the lower price.
Regarding the mobile app, it’s already in the final stage of development, and we’re planning to release it in the next couple of weeks. Early adopters will automatically receive the update once it’s live.
Best regards,
SPRUKO-SALES
I can buy this script on Wednesday, please keep the price till Wednesday. Can you assure me this sale price will be lowest, i dont want situation that i buy at 199 usd now and on black friday this is sold at 49 as some scripts does that? Regarding the mobile app, is it going to be for both ios and android, also will it be part of this product or added as different add on?
Hi shrig2,
Thank you for your interest. The $199 launch price is already a special limited-time offer and has been set very carefully to reflect the value of the product and upcoming updates. You can be confident this is the best opportunity to get in early at the lowest pricing we’re offering.
Regarding the mobile app, the Android APK will be included in the next upcoming update. iOS development is something we’re exploring for the future, but at this moment only Android is available.
We hope this gives you clarity, and we’d be glad to welcome you as one of our early customers.
Best regards,
SPRUKO-SALES
Okay, i can buy next week at 199 usd. Does that work?
My reason for asking price reduction is also that with 199 usd or 399 usd price range i doubt there will be many takers and if there are not many takers it creates doubt about regular updates.
Hi shrig2,
Thank you for your continued interest. Yes, you can definitely go ahead with your purchase next week at $199 — the current price will remain valid.
Regarding your concern about pricing and updates: we understand your point. Please note that this launch price has been carefully set to strike the right balance between accessibility for early adopters and ensuring we can sustainably continue updates and improvements. Our commitment is to keep enhancing the product with regular updates, new features, and improvements based on customer feedback.
We’d love to have you onboard as one of our valued early customers.
Best regards,
SPRUKO-SALES
Hi,
Subscribers can create their own knowledge/article pages but where are the pages displayed?
eg. can it be displayed on their own domain? or are the pages added to the admin site knowledge/article pages?
I would assume that each subscriber can create their own knowledge/article pages and not mixed with the admin or other subscribers.
Thanks for info.
Hi nrply,
Great question . Yes, subscribers can create their own Knowledge Base articles, and these will be displayed only within their own chat window. They won’t be mixed with the super admin’s content or other subscribers. Similarly, the super admin also has the privilege to display their own Knowledge Base articles in their chat window independently.
Best regards,
SPRUKO-SALES
That’s great! Can each subscriber also have their own landing page with a header menu knowledgebase same as super admin? If not, can you add it to the roadmap?
The subscribers can direct customers to their landing page with knowledgebase menu.
Thanks again.
Hi nrply,
Thank you for sharing your thoughts with us. At present, our approach is focused on keeping things simple and practical, subscribers generate their own chat link, which they can integrate across different websites. For now, we haven’t introduced a separate landing page for each subscriber, as the main focus is on delivering a seamless chat experience.
That said, subscribers can already display their own knowledge base directly within the chat window, and the window can be expanded to a larger size for easy article viewing. We believe this provides an effective balance of usability and flexibility. Hope this clarifies and we truly value your feedback.
Best regards,
SPRUKO-SALES
So, I can see that the Regular license there is going to be the SAAS version since starts at 200 usd already. My question is that, when I install this on my hosting will clients be able to buy my packages ? like actually make payment to me and I receive the money ?
Hi walterjoao20,
Yes, that’s correct . The application already has a payment gateway integrated. Once you configure it with your own credentials, your clients will be able to purchase your packages and the payments will go directly to you.
Best regards,
SPRUKO-SALES
do you have any INDIAN Payment Gateway eg. Razorpay or PayUMoney i can not find in demo ?
Hi Devesh_Kumar,
Thank you for asking . At the moment, the application supports Stripe and PayPal, and we’re planning to add Indian payment gateways in our upcoming updates. Your feedback really helps us shape the roadmap.
Best regards,
SPRUKO-SALES
Let me know when its added.
is razorpay is coming this month ? i am looking to buy it but without Razorpay payment gateway assurity i can not proceed will buy if willing to add this month.
Hello Devesh_Kumar,
Yes, Razorpay is already planned for our next update, and you can be assured it will be included. We’re targeting the end of this month for the release. Please note, the timeline may shift slightly earlier or later depending on testing and final touches, but the update will definitely be delivered.
Best regards,
SPRUKO-SALES
what is 30 days refund policy ?
Hi Devesh_Kumar,
The 30-day refund policy is handled directly by Envato. You can review the full details here: https://codecanyon.net/page/customer_refund_policy.
Best regards,
SPRUKO-SALES
Hi, is it possible to embed multiple custom chat window widgets on Wordpress, php based sites, etc.?
Hi tgg1061,
Yes! You can easily integrate multiple custom chat window widgets by adding the chat script directly into your WordPress, PHP, or any other website’s code. This way, you can manage chats seamlessly across different platforms.
Best regards,
SPRUKO-SALES
Does it have FAQ feature in the chat window as well?
Hi tgg1061,
At present, the chat window includes a Knowledge Base feature to help users with quick information. An FAQ-specific feature isn’t available right now, but we’ll certainly consider it for future updates based on user demand.
Best regards,
SPRUKO-SALES
FAQ is needed. People are used to it on sites and site owners want the main questions people may ask to be readily available up front for a faster sales conversion. We have tho the link to Freshchat before. Can you implement this feature for next update?
Hi tgg1061
Thank you for highlighting this point. We understand the importance of FAQs for quick conversions and ease of use, and it’s definitely a valuable suggestion. Currently, we provide a knowledge base within the chat window, but we’ll take your feedback into consideration and explore how an FAQ-style feature can be implemented in one of the upcoming updates. Your input truly helps us improve.
Best regards,
SPRUKO-SALES
Freshchat. Thanks
Hi, did you add the FAQ yet?
Hi tgg1061,
We’ve recently updated the application, and this release includes the FAQ feature you requested. Please check out the demo for more details.
Best regards,
SPRUKO-SALES
Wait is their difference between regular & extended here.
Or the code is same. I can charge customer in regular license
Hi sitepape2,
Thanks for your question . Since this is a SaaS product, you can definitely charge your users. For the detailed differences between Regular and Extended licenses, please check the official Envato license page here: https://codecanyon.net/licenses/standard
Best regards,
SPRUKO-SALES
If you would have used the right price, this script could have got 20-30 sales by now, which is higher than getting none sale. You can launch it at a lower price & grab customer base. Than add more modules & addons.
Hi sitepape2,
Thank you for your honest feedback . We completely understand your point on pricing, which is why we’ve already dropped it to a special launch offer of $199 (from $399). Early customers like you get the best value while enjoying all the premium features and continuous updates we’re rolling out.
We’d truly love to have you as one of our early adopters your support now helps us grow faster and bring even more improvements.
Best regards,
SPRUKO-SALES
can you please explain what you mean by “AI-driven chatbots”
can we train chatbot using files, URL etc. can the chatbot auto book appointments using Calendly or any other app like this. can chatbot suggest woo products base not the chat input
Hi Nayeem32,
Great questions ! Our AI-driven chatbot can indeed be trained using URLs and documents, allowing it to respond intelligently based on your content. This makes it flexible and powerful for providing accurate, context-aware replies.
Currently, it does not handle appointment bookings (like Calendly), but we’re continuously working on improvements and enhancements. Features such as smarter integrations are on our roadmap, and your suggestion is highly valuable for shaping future updates.
Best regards,
SPRUKO-SALES
Can I add multiple URLs and files to the AI setup? Also, do you have any documentation?
Besides the OpenAI API cost, are there any other costs to run this app?
Hi Nayeem32,
Yes, you can add multiple URLs and documents to train the AI so it can respond based on that content. We also provide documentation to guide you through the setup process. Other than the OpenAI API usage cost, there are no additional mandatory costs required to run the application. Hope this clarifies your query.
Best regards,
SPRUKO-SALES
Someone here rightly said, you may sell at launch price of 49 or 59 usd then take to this price as you want to sell premium products.
I would also like to know your plans for mobile app for users so they can chat easily using mobile app and they get notification when a chat is initiated? Also can we charge users in regular license or is it locked? I observe chat widget can be more compatible in next update as it is not fully compaitible in desktop view.
Hi ToshSharma,
Thank you so much for sharing your thoughts and suggestions . We truly value feedback like yours. Regarding the price, we completely understand your point. That’s why we’ve already introduced a special launch offer of $199 (down from $399). Considering the features and the premium quality of LivaChat SaaS – Real-Time Live Chat CRM to Boost Sales & Support, we believe it’s a great value deal for early adopters who want to get the best at a reduced price.
As for your other queries:
✅ Mobile App – Yes, we already have an APK app in its final stage, and we’re planning to roll it out within the next couple of weeks. This will allow users to chat directly with their clients/customers on mobile and receive instant notifications.
✅ Licensing – You can charge users. However, if you’re planning to resell the application itself as a product/service, you would need to purchase the Extended License.
✅ Widget Compatibility – Thanks for pointing that out. Could you please let us know exactly what seemed incompatible on desktop view? That will help us identify whether it’s a minor fix or something that needs enhancement. Either way, we’re already working on improving the chat widget experience in our upcoming updates.
We hope this clears things up, and we’d love to have you on board as one of our early customers. The current launch price is only for a limited time, so it’s the perfect moment to grab it. ✨
Best regards,
SPRUKO-SALES
Good to know your response on mobile app, widget and licensing. This is your decision but 99 usd for 5 users then 199 usd then 399 like many authors do might be good deal for first believers. Personally i would buy rightaway if price comes to 99 usd and i will be this script’s first buyer.
Hi ToshSharma,
Thank you so much for your continued feedback . We truly value it. While we understand your perspective on tiered pricing, we believe the launch price of $199 is a fair reflection of the hard work, premium quality, and continuous updates that go into this product.
It’s already priced well below its original value of $399, making it a worthwhile opportunity for early adopters. We’re confident you’ll find the investment valuable as the product grows stronger with every update.
Best regards,
SPRUKO-SALES
I understand and appreciate this but if you dont see initial sales and decides to lower price to 99 usd for say first 5 sales i will be in.
It seems you won’t less it to 99 usd, if you do i would have purchased this. Good luck.
Hello ToshSharma,
We truly appreciate your interest and thoughtful feedback. The current pricing reflects the effort and resources invested, along with the upcoming updates we’re committed to delivering. While we completely understand your perspective, we believe this pricing allows us to continue supporting and enhancing the product for everyone’s benefit.
Thank you once again for considering our solution, and we hope to have you onboard in the future.
Best regards,
SPRUKO-SALES
There seems to be something wrong with your live chat as i tried to chat on your website but even after submitting your live chat does not work.
Hi ToshSharma,
Thank you for bringing this to our attention. We’ve cross-checked the demo on our end, and it’s working as expected. Please note that, for security reasons, certain functions are intentionally limited in the demo environment.
Best regards,
SPRUKO-SALES
The price 
Hi remy2906,
We totally get that reaction but don’t worry, we’ve already dropped the price to$199 for a limited time
Best regards,
SPRUKO-SALES
any plans to integrate flutterwave payment gateway?
Hi brazilprime5,
Thank you for your suggestion! We’ll make sure to include Flutterwave payment gateway in our upcoming updates. As we receive more requests for it, we’ll move it higher on our priority list to roll it out sooner. Your feedback really helps us improve!
Best regards,
SPRUKO-SALES
okay – am ready to buy it but how long do you estimate to have the next update with flutterwave
Hi brazilprime5,
Thank you for your interest and support! The Flutterwave integration is scheduled for the upcoming update. Our target is to release it by the end of this month. In case any major issues arise during the testing phase, the timeline may shift slightly toward mid of next month. We’re working to make it available as early as possible, and we appreciate your understanding.
Best regards,
SPRUKO-SALES
okay please, its in my cart – will check at end of the month
Hello brazilprime5,
Thank you for adding it to your cart and for considering our product! We truly appreciate your support and look forward to having you onboard soon.
Best regards,
SPRUKO-SALES
Price too high, sell it $59
Sorry, we are focused on developing premium products. Our goal is not to sell more in quantity, but to provide value to premium customers. We do not create small or basic products; instead, we build advanced, high-quality solutions. Our products are price-worthy, and we do not compromise by selling at lower prices.
Thank you for your interest! We’ve reduced the price to $199 as a special limited-time offer. This discounted pricing is only available for a short period, so it’s the best time to grab it. Hope you understand the situation, and we truly appreciate your support.
Best regards,
SPRUKO-SALES
is there is any landing page ?
Yes. Please check the demo.
Yes There should be some discount for first some users
Hi Devesh_Kumar,
We completely understand! That’s why we’ve already introduced a special launch price of $199, available for a limited time and for our early customers. Consider it our way of giving the first users an exclusive discount. Hope you’ll take advantage of it while it lasts!
Best regards,
SPRUKO-SALES
Any discount? I may be lucky for you to be the first customer 
I would be grateful if you provide me some discount
Hi Oriendo,
Thank you for your interest! We’ve already reduced the price to $199 as a special limited-time offer. This discounted pricing is only available for a short period, so it’s the best time to grab it. Hope you understand the situation, and we truly appreciate your support.
Best regards,
SPRUKO-SALES
