5006 comments found.
Hello, could I get the report cards with averages instead of percentages?
Please open a ticket on our support portal with details about this and they will assist you.
After changing my Academic Year
The Subject Assigned in the previous academic year is Not showing in the new academic year and if I try to assign new subject it will show subject already assigned
Request #539
Already replied to your ticket.
am still waiting for your response to my ticket number 543
Sir, already replied to your ticket 2 days ago.
Kindly check Request #545
Replied to your ticket.
Hello, I updated the page, but the posts on the News page are still out of order; the newest posts are at the end. What should I do?
Hello,
We provide customer support through our support portal https://support.ramomcoder.com so please open a support ticket for your issues, our technical team will be happy to assist you and solve it.
Kind regards.
Q1. I want to know how can manage you 4th Subject/optional Mark Calculation?
Q2. We do manage Bangla 1st Paper and 2nd Paper Groupping Calculation. Suppose, A student get bangla 1st paper 20 marks out of 100 and bangla 2nd paper get 45 marks out of 100 student will be passed because 1st and 1nd paper both summesion 65 out of 200. how to mange that.
https://prnt.sc/my59Dr1OGSZxQ3: What happens if I move my application’s current domain to another domain?
Ramon SMS Schdule and Birthday SMS Bug Request #535
no reply yet. Since 8days
We will check your ticket and you will get feedback soon.
Hello, the support site is having problems and I can’t open tickets. Error code: 500 Internal Server Error
Now recheck everything is fine.
After changing my Academic Year
The Subject Assigned in the previous academic year is Not showing in the new academic year and if I try to assign new subject it will show subject already assigned
Request #539Already replied to your ticket.
As a friendly reminder, your support period has expired, so you should consider renewing your support before posting new comments / support email, more info about item support can be found by clicking here
I’ve installed the system locally, but everything works at the backend level. However, if I create a branch and want to view the website for that branch, it doesn’t appear. It always sends me back to the backend, and the frontend URL doesn’t open. What should I do?
Just follow the two instruction.
1. See the screenshot: https://prnt.sc/15ppw9u
2. See the screenshot: https://prnt.sc/15pq3tb
please check Request #508 important i cant find BBB recorded class
BBB API is only integrated into our system, It is not possible for us to add any features to their system.
Please provide details about the feature in the ticket, If it’s an API update issue, we’ll try to resolve it.
Best regards and thank you.
All relevant details have been provided. Kindly review , “The recordings appear on the BBB server, but no button to view the recording is displayed on the platform.”
I’m waiting for your response and technical support for more than 3 days. I have a critical issue — please look into the submitted ticket. I need to update the system and be able to view the recorded sessions from BigBlueButton (BBB). The script does not display a button to view the recordings, even though the recordings are available on the BBB server
please answer me where to find BBB recorded sessions its 10 days now
hello , The matter is urgent and cannot be delayed. I have been waiting for your response for more than 13 days. What is it? Please answer my question and review my ticket.
We only integrate BBB API into our system And all the features are controlled by BBB.
Can you give us a screenshot of the button you are talking about, If there is any API related issue, we will update the API.
Do you understand my question well? I am asking if it is possible to watch BBB recordings from the platform, because I cannot find them.
Presale Question: Is it possible to have the progressive report available on the student/parent portal too? because checking your demo i cant see it there
It’s currently unavailable, but it might be added in the future.
Can it be added as a custom if i buy the script? it i very important
Sorry for the late response.
Email us with details about this and they will give you the answer : ramomcoder@yahoo.com
Alwyas waiting with this urgently. Request #505 Request #370
Sir, replied to your ticket.
Hmm… Now you are improving your support… Looks like grate… At least you are replying timely… Appreciating…good
Hello dear ramom kindly plz check ticket #473
Replied to your ticket.
If you encounter any other new issues, please open a new ticket.
Kind regards.
Thank you Dear ramom
Hello dear ramom plz check ticket num 473
Replied to your ticket.
No response to my tickets #522, and #527
We will check your ticket and you will get feedback soon.
Worst support, you delay ticket till support expire, for you to request for new support fees.
Already replied to your ticket.
You did not answer my ticket. You close the ticket https://postimg.cc/vx4rfv8h
The system automatically closed your ticket and we opened it and replied to it on 16th-Aug. See the screenshot: https://prnt.sc/1Z5btTs9y7Uv
URGETN!!
SMS Scheduling doesn’t work…Birthday Messages doesn’t send Automatically.
Open a ticket on our support portal to report your issue, and they’ll assist you in resolving it.
Ramon SMS Schdule and Birthday SMS Bug Request #535
Hi Team, It’s been 3 days since I raised ticket #524. Please check and resolve the issue urgently. It’s affecting our work.
Thanks
We’ve resolved your issue.
Hi Dear! Kindly check the ticket #504 we provide the details
Your ticket was answered yesterday. There is no reason to contact both ways (support portal and comment section) as this will slow down our support process.
Best regards and thanks.
It will be very useful if you can make it possible to Associate or select a Student / Employee when adding a Deposite.
Some deposits can be from a source of a student, employee or even parent.
So for records sake if they can be linked to a deposit, that would be great.
Same should reflect on thier dashboard when they login, so they could see deposites that has been linked to them.
This will help in capturing other payments that are not actually fees.
