8476 comments found.
Please help on these tickets – #52102 , #51912, Thanks
Hello, @bfact2015,
I can confirm that we’ve received your support tickets replies (#52102, 51912) and it’s currently in our queue. Our team is addressing all tickets in the order they were submitted, and we’ll notify you with an update as soon as yours is resolved.
Thank you for your patience—we truly appreciate it!
Best Regards,
Team MagicAI
Hello , external chatbots , can I use any free or self hosted ai platform to use ?
You can use external chatbots and connect to any website.
I meant Ai limitations , can I use self hosted Ai or do I have to use only paid Ai softwares to power this .
Hello, I’m interested in purchasing this theme for my business. Could you please confirm if it can run on a subdomain or subfolder? Also, after purchasing it for $39, will it be ready to use immediately, or will I need to purchase any additional paid plugins?
You can run it on a subdomain, it’s ready to use 
Marketing Bot Frontend Theme , can perform at the Shared hosting, properly?
Yes, there shouldn’t be any issues.
check my ticket plz #52147
check once
Of course
Hello, After looking closely at my setup, I believe the root of the issue lies in the difference between Training and Instructions within the Template when using the Ai Chat Pro Extension:
Training provides the AI with new reference content.
Instructions guide the AI’s behaviour and response style.
I think the Instructions I’ve added are too limited for the AI to meet the intended requirements. Would it be possible to share:
A more detailed, code-style example of how to format these Instructions so they work effectively with Ai Chat Pro.
A short, step-by-step video guide showing exactly how to add content, what type of content to add in both the Training and Instructions fields, and how to link them properly in Ai Chat Pro.
This would help ensure the chatbot performs as intended and would make the setup process much easier for small business users like us.
Could you please submit a ticket providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
Best regards, Team MagicAI
Please tell me how much will the SAAS platform cost with payment to users + AI Chat + Marketing bot + AI Content + AI Image + AI Productivity?
We don’t know what you need exactly, could ypu please reach us via profile page contact box?
No. Thanks
Does the system support integration with Ollama and other self-hosted large language models (LLMs)?
Hello Hamza,
Feel free to send us an email, and we’ll be more than happy to assist.
Warm Regards.
If i purchased the Marketing Bot Frontend, is it mandatory for me to also buy the Marketing Bot Dashboard because i just want only the frontend and not the backend
It all depends on you, they can be used separately.
Hello, I have a question, the customers will use my API for the AIs, or they will each use their own API?
Im asking this because of the money If they you their own API, which will be very good for me, because using my API for all the AIs can be very expensive.
Im planning on buying the the saas version but, I was wondering if you have a price for all the addons combine. I saw you said something about the subscription with all addon but I can find on your website. But I want to the price of all addons combine.
Hi there,
Yes, your customers can use their own APIs.
Cheers.
I want to ask if I tried its demo. Okay, in the demo, whenever I make an AI video, they say that the featyre is not for demos. Okay, when I purchase this script, I can use all the options in all the AI tools it use unlimted
Hello, @dataimpuls37,
We’ve applied certain limitations to our demo to prevent abuse, as it’s accessed by thousands of users every day. However, on your site, demo mode will be disabled, so you’ll have full access to all features without any restrictions.
Best Regards,
Team MagicAI
I want to ask if I purchase this , which also has the option to create videos VEO3, will there be no limit to the number of videos I can create?
Please response to this ticket #52102
Hello, @bfact2015,
Thank you for reaching out.
I can confirm that support ticket #52102 has already been resolved and a response has been provided by our support team. Please review the reply in your support ticket, and if you need further assistance, feel free to respond directly to it.
Best Regards,
Team MagicAI
Almost 6 months and still no azure I think you guys should have it I bought it and for the past 6 months I haven’t been able to use it because it doesn’t have azure
Hello blackcat9505,
We already have Azure integration, please check the changelog and refer to the official documentation here: https://docs.magicproject.ai/azure-openai-integration/
Best Regards,
Team MagicAI
Thanks for upgrading to Version 9.2.0 Aug 8, 2025
You’re Welcome!!
Activated successfully but with only 1 model is there a way to have multiple models and customize it with default API instead of openai?
Its very urgent, please consider to reply on #52102
Hello, @bfact2015,
I can confirm that we’ve received your support ticket (#52102) and it’s currently in our queue. Our team is addressing all tickets in the order they were submitted, and we’ll notify you with an update as soon as yours is resolved.
Thank you for your patience—we truly appreciate it!
Best Regards,
Team MagicAI
I requested a refund for standard license as I bought your extended license. I made the request as per documentation, received no response for a couple of days ?
Hello jamahlthomas1996,
Thank you for reaching out regarding your refund request. To proceed, we kindly ask you to submit a support ticket with all the necessary details, This will allow our team to process your refund efficiently.
Best Regards,
Team MagicAI
Hi, pre-sale question. Do you have payment gateways for Philippines? Like, Maya, Gcash, Dragon Pay, PayMongo? Or maybe AliPay?
Hello appxsoft,
Thank you for your interest in Magic AI! Currently, we’re actively working on integrating additional payment gateways, Stay tuned for the upcoming updates.
Have a nice day!
Best Regards,
Team MagicAI
Please check your demo as it is not working specially the AI Chat , many errors
Hello Pixel500,
I’ve just tested the demo site, and the AI chat is working perfectly. Please check it here: https://demo.magicproject.ai/dashboard/user/openai/chat/ai-chat/ai-chat-bot and let me know if you need further assistance.
Best Regards,
Team MagicAI
Hi, can you please add Facebook, Instagram and Tiktok messenger auto AI Reply? Also this Post Comment Reply with AI.. Also Flow Builder and Automation Triggers
Hello infoxervicio,
Thank you for sharing your suggestion with us—we greatly appreciate your input and the time you took to contribute. To ensure your idea is properly tracked and considered, we kindly encourage you to submit it as a formal feature request on our Community Page: https://community.projecthub.ai/c/feature-requests/5
This platform serves as our central hub for collecting and reviewing all user-submitted feature requests.
Best Regards,
Team MagicAI
Are ‘themes’ and their respective features included? Like Social Media and Marketing Bot?
Hello strawberrymilke,
Thank you for reaching out.
With the regular licensed version, you’ll have access to all features except the Finance, Marketplace, and Themes pages. For full access, including the ability to create subscription plans and token packs on the Finance page, you can upgrade to the extended license.
The extended license also unlocks the Marketplace, where you can purchase extensions and themes to enhance your experience. So you have to purchase social media and marketing bot separately,
Best Regards,
Team MagicAI
Hi there,
First of all, I want to say the script is very well-built and feature-rich. The UI is clean, the performance is smooth, and the functionality is impressive. It’s clear a lot of effort has gone into making it both powerful and user-friendly.
I understand that the multi-tenancy feature will take about a month or more to release. In the meantime, I need to run multiple landing pages and dashboards for different services—e.g., a dashboard and landing page for the Marketing Bot, a separate landing page for Social Media tools, etc.
Could you please advise on how this can be achieved with the current version? I’m considering purchasing the 5-9 add-ons, but without a way to set up and manage multiple landing pages and dashboards before multi-tenancy is available, it would be challenging to proceed.
Please let me know the best approach to make this work now.
Thanks
Hello bfact2015,
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best Regards,
Team MagicAI
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