89 comments found.
Hello again, In payments section can i choose offline payment method? like credit card or mail order? Because I will NOT sell online only collect inquiries of tours and booking demands.
Truly, i am stuck with two scripts on the site. one is this script, second is a wordpress theme from a different provider. I just want to make sure by myself. Kind Regards Mustafa
Hello, Though currently the offline payment system is not featured but if you purchase we can customly do it on your site. Thank you
Hello, Some tours are in Euro and some tours are USD. Can I show prices with different currencies? I will not sell them online, only will show customers price information. And also sometimes I want to leave blank to ask price button.
Hello, Currently the currency feature we set that you can use one currency at time though you can change in other currencies. But as you want use different currencies for different tours and sometime leave blank for this you need to customize the feature and we can do that customly if you purchase. Please contact hello@egenslab.com for the customization. Thank you
Can I add whatsapp message button left or right-bottom corner?
Yes, we can help you. After purchasing the application then just create a ticket our team assist you.
Thank you
Is it free or a paid service for whatsapp?
It’s a simple work for us that’s why it’s free for you
It will be better if you add Whatsapp buttons, message buttons as a way of contact in the script. On contact page or anywhereelse, it will be fine green buttons. thanks.
Thanks for your concern. We will implement in the next version.
After confirming everything, when I click on “Import,” it goes to the final step and then this appears. I’ve sent you the screenshot/file — please check it. How can I solve this? This is my client’s website.
1476 ticket id
Your site has fixed already and hope everything is going well. We are requesting you to please provide rating to our support and script with top rating and some good comments which will inspire us to work more dedicatey. Thank you
Thins my ticket number #1469 My Home Page Error please visit the support .. thanks
Maybe our support team fix this issue. Let me know if you need any more support.
Where the option to add countries and it’s states from the admin panel? in the database there is no all countries and states. but you have to provide any option to add it in the admin panel.
Hi! Please Contact to our support team they will assist you https://account.egenslab.com/support/
Thank You
Hi how is working the update to new version?
Hi Dear Team, 1st of all, we are not your employ to highlight bugs, and make request to please update for us. It is your product and you have to Make it Better before the launch. there are so many bugs and issues with it. If i start from the beginning, no size adjustment for the logo, no option to add countries or even your database do not have all countries, all currencies list, user addition, payment methods, even not a centralized management system. Please if you think i should tell you about the bugs and issues pay me
Hi! Please contact our support team for assistance. If you’re still not satisfied, you’re welcome to request a refund.
Thank You
please mention the ” how to make a refund
See this article.
ok let me check,
Error or bugs There is a minimum and maximum number of people given in a tour. So, a tour can accommodate 5 people and the maximum number of people is 7. So, when I book 9, it becomes a booking.?
Fix?
Hi, If you encounter any issues, please contact our support team. They are here to help you.
Thank you
Urgent i massage your whatsapp please check
I hope the support team solves your issues.
There is a lot of problem in this scripts. how to resolve them? 1. tour booking by the customer is not working. 2. destination add is not working. 3. billing address change of the admin is not working. how to resolve these?
Hi, If you encounter any issues, please contact our support team. They are here to help you. https://www.account.egenslab.com/
Thank you
Please check ticket #1441 Change domain
Soon our support team replied you
1441 Change domain Please reply
Demo not working
Hi! Which demo not working can you pls explain or send us screenshot.
Thank you
How user can create account merchant
???
Hello! Sorry for late reply. Please contact to our support team https://account.egenslab.com/support/
Thank You
1432
Thank You
Please I add ticket #1422 about admin email and password can’t changed
Hello! Our support team already replied your ticket. Please check that
sir , you have midstrand or xendit payment indonesia?
Hello! If you have API for this payment gateway we can implement in your site. You can add any payment gateways if you have API’S. Thank you
can Admin withdraw funds automatically from the dashboard to his PayPal account, are PayPal deposits automatic as well?
Hello! Admin can withdraw his payment manually. Thank you
Hi – unable to install – trying to install on localhost – first. # Already used the purchase code for 127.0.0.1 domain. if you want to use another domain. please remove the purchase code from the use domain. Email
Hi! Please contact to our support team.
Thank you
thanks for your reply : but it is still giving the same error message. – have raised the ticket too
You license already refreshed and update you in your ticket. Please check
I’m thoroughly impressed with the product and intend to proceed with a purchase. However, to elevate its market viability, I recommend prioritizing the following updates:
Implement an affiliate system: This is non-negotiable for the project’s scalability and must be integrated immediately.
Enable vendors to sell “basic physical products”: The platform currently lacks functionality for simple, tangible goods. Addressing this gap is essential.
These two features, in my view, are the cornerstone of a truly unique and competitive offering. Their implementation would fundamentally differentiate this product in the marketplace.
Hello! Thanks for your ides. Currently we working to update for the next version. we are keeping in mind of your ides. Thank you
People looked at comments most times in codecanyon before buying any product. I checked this comment section here and I didn’t see where the author solved any issues for their customers, instead they dropped a link for support, how can those who haven’t purchased the product knows that you guys solved issues for them and then purchase from you.
In my opinion about this script, I love the display, but is there mobile app, api to connect with flight booking companies, admin roles, and shipment?? I think they are very important and I need it, if it can be done let me know so we can deal.
Hi! Please contact to our support team https://www.account.egenslab.com/
Thank you
Can you answer someone without contacting you privately?
Hello! Sorry for the inconvenience. Currently there is no app of this script but can be possible to API integration for flight booking also can be set different admin roles. Thank you