898 comments found.
Hello, What API features does the Extended license have?
Hi,
The API features (like Auth, Team, WhatsApp, Contact, Segment, Campaign, Bot Replies, Template, Telegram, etc.)https://prnt.sc/0Yc8cJPzAw7E.
With the extended license, you can also sell subscriptions to your clients.
Best regards,
SpaGreen Team
hi, demo whatsapp QR (AI chat ) not working, i like to see how its work before buy, msg not reply
Hi,
Thank you for checking out the demo and letting us know!
Your message was successfully delivered to the demo number however, you didn’t receive a reply because Meta charges for each conversation initiated by a user.
Best regards,
SpaGreen Team
Can a customer connect to more than one WhatsApp, Instagram or Telegram account?
Hi,
Yes, it is absolutely possible!
Best regards,
SpaGreen Team
Thank you for your great effort in developing and improving the system. We really appreciate your hard work and dedication.
However, we hope you can give more attention to these important points:
1️⃣ S3 storage is not working — we have been waiting for this to be fixed.
2️⃣ Theme “Sales Mag” issues:
Use case and Nav more links are not clickable (even after adding URLs).The mobile menu is showing incorrect information.We look forward to seeing these issues resolved soon. Thanks again for your support
Hi,
Thank you so much for your kind words and appreciation, it truly means a lot to our team. Your feedback is extremely valuable, and we’re committed to improving your experience. We’ll keep you updated once these issues are resolved.
Best regards,
SpaGreen Team
Can it use WhatsApp via QR code without the official API?
No. You need official Meta API.
Hi, Can I connect flow builder to connect external APIs, Databases?
Hi,
Currently, the Flow Builder does not support direct integration with external APIs or databases.
demo is not working
Hi,
Kindly check again, the demo is working.
demo is not working.. showijng account deleted
Hi,
Kindly check again, the demo is working.
Hi, how are you? I purchased the bot license and some add-ons, but I haven’t used it yet. I just created a test site, and my hosting provider blocked my access to my conve….. domain. Is there any way to move my license to another domain? I purchased the license through Codeycanon.
Hi,
Please open a ticket here: https://desk.spagreen.net. Our team will check.
Thank you!
Hi please can you also add features like Webhook Automation (For WooCommerce, Shopify and more…) like this
https://codecanyon.net/item/webhook-automation-addon-for-whatscrm-automate-woocommerce-shopify-more/58747894Hi,
Thank you for your valuable suggestion!
We appreciate your interest in enhancing the product. We’ve taken note of this request and will discuss it with our development team for possible inclusion in a future update.
Best regards,
SpaGreen Team
If you need any customizations to meet your tailored requirements, our team can assist you at additional pricing. Feel free to join us via WhatsApp at https://wa.me/8801322827799
after last update we got issue in EmbeddedSignup We can’t connect new numbers for any user after last update v3.4.0 error message and we can not connect any new numbers (#100) you must provide an apþ access token, or a user access token that is an owner or developer of the app
any help ?
Please open a ticket here: https://desk.spagreen.net. Our team will check.
Thank you!
After the update, the live chat feature is not working, and all my previous messages have disappeared. It shows “No chat rooms available.”
There shouldn’t be any issues with the chat. Please ensure that if you’re logging in as a team member, the global inbox permission is enabled to view the entire chat.
If you encounter any issues, feel free to open a ticket here: https://desk.spagreen.net
Thank you!
After the update, the live chat feature is not working, and all my previous messages have disappeared. It shows “No chat rooms available.”
Please look into this issue urgently and restore access as soon as possible.
There shouldn’t be any issues with the chat. Please ensure that if you’re logging in as a team member, the global inbox permission is enabled to view the entire chat.
If you encounter any issues, feel free to open a ticket.
Thank you!
I’m currently facing an issue with the admin login. Could you please check and assist me in resolving it?
There are no issues with the admin login in our script. If you encounter any problems, please open a ticket here: https://desk.spagreen.net
Our team will look into it.
Thank you!
Please add the option to register a WhatsApp phone number. After adding the phone number, it was impossible to download a certificate. I don’t know how to add it using the GET POST option.
To connect a phone number to send messages to your customers: Download the certificate or copy it to your clipboard. Follow these instructions to confirm your number. https://developers.facebook.com/docs/whatsapp/on-premises/reference/account#regcodeHi,
Currently, registering a WhatsApp phone number directly within SaleBot is not supported. To connect your phone number and start sending messages, you’ll need to follow the process outlined in Meta’s documentation. This involves generating a registration code, downloading the certificate, or copying it to your clipboard. You can then use tools like Postman or cURL to complete the setup using the provided API endpoints.
If you’re unfamiliar with these steps, we recommend referring to Meta’s guide or consulting a developer for further assistance.
If you need any customizations to meet your tailored requirements, our team can assist you at additional pricing. Feel free to join us via WhatsApp at https://wa.me/8801322827799
Best Regards,
SpaGreen Team
After the update, the live chat isn’t working, and all my messages have disappeared. Please fix this urgently. OneSignal isn’t working properly either. Please check that as well. The Instagram and Facebook settings are very confusing and difficult to configure. After many attempts, I haven’t been able to get Facebook and Instagram to work, and I purchased your plugin hoping it would work.
There shouldn’t be any issues with the chat. Please ensure that if you’re logging in as a team member, the global inbox permission is enabled to view the entire chat.
Instagram and Facebook integrations are functional, but the setup might not have been completed correctly. Our team will get back to you today regarding this.
If you encounter any issues, feel free to open a ticket.
Thank you!
I just checked again, and although the live chat is working, I can’t see any messages in my inbox. Please validate https://prnt.sc/f8f8t-01YaV7
I had to go to the contacts list and open the conversation with a user from there. https://prnt.sc/AR8l4DOAJqWj https://prnt.sc/4GpgIGX6voTyI also can’t see the contacts in the live chat account. https://prnt.sc/xEa3OTAonrf8
I’m using the main account, so there are no additional team members. https://prnt.sc/Ikwd5cWgs6uXI checked again and OpenSignal is working correctly.
Please open a ticket here: https://desk.spagreen.net.
Our team will check.
Thank you!
In the change log, I saw this point: “You can now send voice recordings directly within conversations.”
I tried it, but it’s not working for me. Also, great job on the Global Inbox update — really impressive! Keep up the great work, and I wish you all the best
Voice recording works seamlessly. Simply click the voice recording icon, start recording, and send the recording. Also, thank you for your kind appreciation! We would greatly appreciate it if you could reflect this in the review section.
Have a nice day ahead!
do we need to install FFmpeg on the server ?
If it’s not already present on the server, you can proceed to add it. Additionally, when recording, ensure that you allow the microphone through the browser notifications for proper functionality.
Thank you!
Hey,
You need to install FFmpeg on the server if it’s not already installed. Then, through the terminal, run these commands:
- sudo apt update
- sudo apt install ffmpeg
Thank you!
Is there an updated video on how to obtain a Meta-approved API for WhatsApp marketing that can be shared with clients for easy setup?
Additionally, the cost of the add-ons is too high and should be reduced, especially since the software already has limited features. The dark theme should be included by default, rather than as an add-on.
It would also be helpful to have options for typing indicators with auto-replies and delayed response times as wished.
Furthermore, basic WhatsApp marketing bot integration should be included in the software.
WHATSAPP MARKETING is bigger than just integrating AI, segmentation, autoreply and bulk WhatsApp messages (that might even lead to ban)
Hi,
There is no updated video currently available, but the previously created videos provide sufficient guidance for the setup process.
Regarding themes, while the dark theme is not included by default, other themes do come pre-installed. The dark theme is offered as an add-on because it requires significant development work, and not every user needs this option. Those who want it can purchase it separately.
As for typing indicators, your feedback has been noted for future consideration.
Including every feature within the current cost structure is not feasible. However, our team has introduced many new features since the initial release and continues to develop add-ons to bring even more functionality to the platform.
Thank you!
Okay, thank you. I appreciate your sincere response to everything I asked here, and I like your approach to handling reports.
Please, my website homepage or landing page—the one that came with the predesign—is not visible, and I have tried my best to recover it, but I am at a loss now. It automatically redirects to the login page…
Please log in to the admin panel, navigate to “All Settings” under “Website Settings,” and enable the landing page: https://prnt.sc/zDo2GKF5uQUx
Once completed, you will be able to view the landing page.
Thank you!
Thank you so much.
Can’t people use their own WhatsApp accounts without the official API?
Hi, thanks for your question!
SaleBot is designed to work with the official WhatsApp Business API. Using personal WhatsApp accounts without the API isn’t supported because it may not be reliable or follow WhatsApp’s rules.
If you have specific needs, feel free to message us on WhatsApp at https://wa.me/8801322827799
Best Regards,
SpaGreen Team
hi, i love this item but i have questions,
1. Facebook and Instagram chatbot automation, comment auto reply, flow builder works?
2. whatsapp, telegram flow builder also work? one flow builder work in all platform?
thanks
Hi, Thank you for your inquiry! Here’s the clarification regarding the features:
1. Facebook and Instagram:
The OmniSync add-on includes integrations for Facebook and Instagram, which is an add-on for Salebot. However, features like comment auto-reply and flow builder do not work for these platforms at this moment.
You can explore the OmniSync add-on for SaleBot here: https://codecanyon.net/item/salebot-omnisync-chat-addon-facebook-instagram-beyond/58054636?s_rank=1
2. WhatsApp and Telegram:
The main script provides functionality for WhatsApp and Telegram. The flow builder feature works for WhatsApp. Unfortunately, it is not available for Telegram.
If you need any customizations to meet your tailored requirements, our team can assist you at additional pricing. Feel free to join us via WhatsApp at https://wa.me/8801322827799
Best Regards,
SpaGreen Team
I get this error after I create a campaign and try to send a marketing message: This message was not delivered to maintain healthy ecosystem engagement.
Hello
Hi,
When you resend a message but do not receive a response back, Meta displays this notification. Please note that this is not a script issue.
Thank you!
