481 comments found.
Is there a way to have an iCal connection for the calendar to have it integrated in third party websites?
Currently the plugin doesn’t support this. We will update it in the future.
Dear BRW Support Team and Community,
We are writing to report a series of critical issues we’ve encountered with the BRW rental program following the latest update. We are currently having a very negative experience, and these problems are significantly impacting our operations.
We have already cleared the cache, but the issues persist.
We are experiencing the following specific problems:
Manage Bookings Filtering Issue: When attempting to filter any products within the “Manage Bookings” section, we consistently receive the error message: “Sorry, you are not allowed to access this page.” This prevents us from effectively managing our existing bookings.
“Add New Booking” Functionality: Similarly, when trying to create a new order via the “Add new booking” feature, we encounter the same error: “Sorry, you are not allowed to access this page.” This function is completely non-operational, which is a major impediment to processing new reservations.
Booking Calendar Issues:
The Booking Calendar currently has aesthetic issues and does not display correctly.
Crucially, the ‘List’ view was removed from the Booking Calendar several updates ago, and this view is essential for our workflow. We urgently request its re-implementation.
Booking by Night Display Error: In the “booking by night” feature, the “price” column and the “number of nights” column are displaying the same value (the number of nights shows the price). This is causing confusion and incorrect data representation.
These situations are creating significant inconveniences for our business and affecting our ability to serve our customers efficiently. We urgently need your assistance to resolve these issues.
We look forward to your prompt response and a resolution.
Sorry for this problem. We updated new version for fixing. Please update the plugin then delete browser cache and test again.
Thank you, BRW! We are very grateful for your prompt response and for helping us resolve the issues. Excellent work!
Good morning,
In my case, the reservation calendar does not even appear after updating to version 1.8.9
https://imgur.com/a/3L2DdA8Please check this issue
Please delete browser cache and test again.
Yes, I did that;
- I deleted and disabled the NGINX cache from CPANEL
- I deleted the browser cache
- I deleted the Cloudflare cache and even switched to Development mode
- I tested it in different browsers
The result is the same
Sorry but What is “reservation calendar ” ? Please make a ticket here https://ovatheme.ticksy.com/ so we can check and assist you.
... is the option BRW > Booking Calendar
.. I found that if the Wordpress language is in English, this option works correctly, but when changing Wordpress to Portuguese, it stops working
I will open a ticket. Thanks
Ok, I found the problem.
I was translating the word “BRW” into Portuguese in the Loco plugin and that’s what’s causing the problems. If I change it to “BRW-” it still works, but if I change it to any other name, this “Booking calendar” option starts to have problems.
Don’t worry. We will have an update for this problem next version.
Thank you.
This is important only to make life easier for my client and their employees. By translating everything into Portuguese, it becomes easier to operate on a daily basis.
99% of your clients probably won’t notice this situation because they won’t translate that name.
Yes, In next version: you still can translate BRW to your language.
I installed version 1.8.9, but in the booking calendar there are still overlaps, as shown in the screenshot https://imgur.com/a/3ZHJeYd . Also, when there are many bookings for a single day (e.g., the 15th), they overlap and the last opened booking overlaps the first one.
Please delete browser cache and test again.
I have this plugin but main problem is there a way to connect the booking calendar to show in my Google calendar?
We will update this feature in the future.
Hello team! My system for booking car rental. Why all dates are locked?
Please make a ticket here https://ovatheme.ticksy.com/ so we can check and assist you.
Hi. on our car rental we have 3 insurances that client can select, every insurance has different price and the price has discount based on date range. e.g insurance A cost for 1 day 50e for 2 days 45e per day for 3-6 days 40 per day.
is that possible on the current version? if not, can be done as extra by payment?
Thank you.
Hi, The insurance doesn’t support this feature. We can custom work for you but we have to customize in core plugin, so you can’t update the plugin in the future.
Hi support team,
we have a hotel with many type of room for 1 to 7 guests.
The price is defined per day and special seasonperiods and also per number of guests.
By example:
2 Adults, normal season, for one day: 200,- (100,- per Adults) 3 Adults, normal season, for one day: 200,- (100,- per Adults) + (80,- per Adults) 2 Adults, 1 Children normal season, for one day: 200,- (100,- per Adults) + 70,- per Children 2 Adults, 2 Children normal season, for one day: 200,- (100,- per Adults) + 60,- per Children
2 Adults, hot season, for one day: 300,- (150,- per Adults) 3 Adults, hot season, for one day: 300,- (150,- per Adults) + (120,- per Adults) 2 Adults, 1 Children hot season, for one day: 300,- (150,- per Adults) + 105,- per Children 2 Adults, 2 Children hot season, for one day: 300,- (150,- per Adults) + 90,- per Children
... and so on.
Can we manage this with your plugin?
Best regards.
For Hotel: The plugin only supports rent by Rooms not guests. You can read more here https://ovatheme.gitbook.io/brw/create-products/rental-type/rental-type-hotel
is possible create a tours on this plugin?? I need to list the available dates, not have them searched on the calendar. My tours are 5 days at different times of the year
We will add Tour feature soon.
I was researching and I saw that you have another plugin focused on tours (Travel Tour Booking for WooCommerce), will this be the same functionality of the plugin?
Yes you can buy “Travel Tour Booking for WooCommerce” plugin. It is good for tour.
We have added a tour type to the plugin.
Hi! Is it possible to display the dynamic TOTAL price in the request form? If it’s possible, I will buy the plugin. Thanks.
We will update this feature soon
Hello, presales question after some doc reading:
1) You can block an order if the payment is still pending, preventing overbooking issues, correct? So in other words, as soon as the order is created I can’t book the same vehicle?
2) Those blocked dates are displayed correctly on the front-end for the user?
Hi,
1) Yes, you can configure the order status in the settings.
2) Yes, the blocked dates are displayed correctly.
Hi, I need to buy 2 licenses. From the comments I read serious problems. Can you let me know if they have been solved?
I also ask the users. Thanks
Please explain the issue you mentioned.
@smackcory quindi non aggiorniamo all’ultima versione? Lasciamo alla versione precedente? Siamo in produzione e non in ambiente di sviluppo!
Consiglio a tutti di fare un ambiente di sviluppo prima di aggiornare, se ci sono questi bug cosi impattanti!
Last time I updated it reset all of my custom settings and deleted all of my orders. I had to manually re-book each order. I cannot enable auto update either on wordpress.
I need to update to fix the booking reminder glitch. How can I update without deleting all of my orders and custom settings? Thank you.
Hi, - If you bought the theme/plugin at themeforest/codecanyon, please submit a ticket here https://ovatheme.ticksy.com/ so we can support you. - If you download the theme/plugin from Envato Element, you can’t get support from the author. Thanks!
The reminder emails continue going out despite being turned off in settings – can you please provide a link to support?
Please update the theme to latest version then go to WooCommerce >> Settings to save again.
i have 23 differnt locsations that means 529 compinations of pickup and drop off locations that makes my site prouduct editor super laggy
Please make a ticket here https://ovatheme.ticksy.com/ so we can check your problem easily.
Original Purchase of Remons Theme
Just sent you an email with UN & PW via your contact form:
Last week I reported a problem with the update you released (regarding a spinning icon – https://themeforest.net/comments/31518972 )
You fixed this issue and put out two new updates.
Since this update we have began receiving “Remind Drop-off date” emails – even though we have them NOT ENABLED – and the message in them is not readable:
sample
From: Remind Drop-off date <info@*.com> Date: Sun, 25 May 2025, 07:49 Subject: Remind Drop-off date To: <**@gmail.com>
You have hired a vehicle: Honda Rebel 500 at 1748304000 and returned the vehicle at 1748390400.
https://ibb.co/3mLRvvfz https://ibb.co/7dN62bZcWe DO NOT want these email to be sent and they are NOT ENABLED
Please read documentation here https://ovatheme.gitbook.io/brw/global-settings/reminder
Please re-read my question.
I ALREADY have the SEND REMINDER option TURNED OFF (NOT ENABLED).
Since your last update (the one where you fixed the spinning icon) the reminders have began arriving in my email (and clients emails) even though the setting is TURNED OFF
We DO NOT want any reminder mails to go to US or the CLIENTS
Until the last update we never received these emails (and neither did our clients)
Please make a ticket here https://ovatheme.ticksy.com/ so we can check your problem. I don’t see you don’t the plugin, so I don’t know where do you download the plugin ?
I wish you would READ what people post.
I purchased your REMONS plugin – I am a verified purchaser if you check my posts on REMONS. REMONS includes the BRW plugin with it. My support has expired so on my last comment:
https://themeforest.net/item/remons-booking-rental-theme-wordpress/49303004/comments?page=1&filter=all#comment_31518972your tech support person Kyleblue asked me to send a UN and PW via your contact form – which I did.
He then looked at the problem and fixed it – as it was an issue with YOUR UPDATE.
He also released 2 new updates after he fixed the problem.
Since those new updates the SEND REMINDER emails have began to arrive in my email and also my clients email – even though the option is turned OFF.
I will also post this on the REMONS comments then you will see my VERIFIED status
Don’t worry. We are checking this problem.
From this screenshot, you can see that as soon as a booking is opened in the booking calendar, it overlaps the others and you can’t see the bookings underneath: https://ibb.co/9mv2WfpJ. This booking aggregation component is not working well. Look here: https://ibb.co/V0xHqcnt
Please fix this urgently because the bookings are not visible.
Thank you.
We will fix this problem next version.
Hello team. Presales questions:
We plan to use your plugin mainly for hotels and rooms booking like booking.com or airbnb without using car renting and other appointement services. We will use WPBakery and not Elementor. Questions are:
- 1- Geolocation in search form: Does your plugin support geolocation? We need visitors to search for nearby rooms in search form (pickup location field) and booking form. This is mandatory for us.
- 2- Room Archive pages + WPBakery elements: Is it possibble to design our own rooms archive pages with WPBakery elements without messing with coding and php files? We see in your docs that this seems possible with Elementor. But you did not clearly elaborate with WPBakery.
- 3- Woocommerce pages + WPBakery elements: Same question as above. Possible to create our own WC pages for booking process with WPBakery without messing with code and files?
- 4- Affecting pages: If we design our own pages as above, is it possible to tell your plugin to use them in its settings instead of theme’s ou BRW defaults?
We reach your docs and see that you provide a bunch of shortcodes. Maybe they can help to workaround some points above?
Thanks and good job!
Hi,
1: Currently The Geolocation only supports in element of Elementor. We will develop it for shortcode in the future.
2: The plugin doesn’t support WPBakery and Elementor for creating archive page.
3: No you can’t.
4: You can use your theme with BRW plugin.
Best regards,
Ovatheme
I would like to upload multiple products where I can set different prices for each time period. For example: from May 15 to June 16 €300, from June 17 to August 19 €350, and so on. Like in this screenshot: https://ibb.co/9kRqczgb
Is it possible to do it like this in the photo?
We support multiple rental types. Each rental type has multiple pricing configurations. You should read the documentation here: https://ovatheme.gitbook.io/brw/create-products/rental-type