4353 comments found.
Can the seller only send the product via a delivery person? Can they hand it over to a local cargo company and add a tracking number for the order?
No sir the seller can also add delivery tracking number from the local delivery vendor. If you need anything more for your business, you can open a ticket here – https://support.6amtech.com/ to schedule a meeting with our business team sir. Thank you.
Hello, dear developers, I am waiting for an update. I have a question: will there ever be an option for “coming soon” with a countdown to arrival so that I can create a product card with information about the product coming soon, and these products are in a separate category, and when the product arrives at the warehouse, I can click a switch to make the “order” button appear?
No sir as per I know there is no such kind of feature available in the upcoming release but still can’t say exactly what’s coming in this release as we support team don’t have the details till now. Thanks for your understanding.
Hello, any plans to add seller subscriptions? If yes, when can we expect it? It’s important.
Sir we have plan for it as our other applications already have this but sorry to say can’t say any ETA for this. Feel free to open a ticket here – https://support.6amtech.com/ if you need any modification as per your business needs. Thank you.
Any Next Update Details Please?
Sir we have a release within this 20 July but till now can’t say details about the features sir as we support team till now don’t have the feature list for this update. Thanks for your understanding.
Plz give slide effect in banner …plz
Thanks for your feedback sir. Stay following and supporting us.
Dear Team, pls check Ticket ID: #48809 asap. It is urgent.
Sir, Our concerned person has already solved your issue. Kindly check your ticket. Thank you.
Hi, I hope you are well. This is a suggestion, if it can be possible in the future to allow admin to edit vendor, their shop and add product for them from admin panel.
Thank you for your valuable feedback. We truly appreciate you taking the time to share your suggestion. The idea of allowing providers to create services with their own pricing is insightful and has been noted. We will forward it to our product team However we can’t promise immediate changes, but we’re working hard to improve. Thank you.
Here’s one more option that needs to be added to the admin panel Order section: Order “Dispatch”. It’s essential for third-party delivery.
Thank you for your valuable feedback. We truly appreciate you taking the time to share your suggestion. The idea of allowing providers to create services with their own pricing is insightful and has been noted. We will forward it to our product team However we can’t promise immediate changes, but we’re working hard to improve. Thank you.
I want to import demo data for default theme. How to import your default theme demo in my installation
Sir, We are sorry to inform you that the demo data are available only for demo purposes. Thank you.
Hi team,
When vendor do listing there is brand field is mandotory and it’s not convenient to vendor and i asked from your support team to make it optional unfortunately for single code change they are asking to buy customization package.ridiculous. If i have many major changes for sure i will go for a customization package.but from your side you have to make it optional and for that single code change asking to buy a package is unfair.
Your kind concern about this matter will be highly appreciated.
Sir I will try my best to manage this in upcoming release. Thanks for your support and cooperation.
Add the slip image for offline payment.
Sir, Thank you for your valuable suggestion
Any Update Details Please?
Sir hope you will get within 15th July. Thank you.
Hi team.
I have raised a ticket #48692 and the response is very late. I was waiting since morning to get any update but unfortunately not yet fixed my issue. Kindly chack and do the needful.
Sir everthing is ok as per the assigned developer, kindly proceed the installation with database details. Thank you.
And please insert your codecanyon username properly exactly same as you have : coolchamax Thank you.
I have checked all the ratings and your truusted servers among all the source code providers. I hope you will support your best as we purchased the product. So be helpful for the further assistance and all. We are truthfully accepting your assistance.
Sir,Thank you very much for your kind words and trust in us. We truly appreciate your support and are committed to providing you with the best possible assistance.
Kindly check the support ticket #48692
Sir, Our team already replied to you. Thanks
Dear sixamtech, Important Improvement Needed for Order-wise Shipping Method: Currently, when a customer places an order—whether for a single product or multiple products—the shipping charge often remains the same. This creates a risk of loss for sellers, especially when using courier payment systems.
Therefore, Order-wise shipping profiles should be configured in a way that:
Shipping charges increase based on either the total order value or the number of items in the cart,
Or charges scale by weight (kg) to accurately reflect actual delivery costs.
Additionally: When the Order-wise Shipping Method is selected, two fields—”Shipping cost” and “Shipping cost multiply with quantity”—still appear on the Add New Product page. However, these fields are not functional or relevant under the Order-wise shipping method.
To avoid confusion and enhance usability, it is better to hide these options when Order-wise Shipping is selected, so that sellers are not misled or uncertain during product entry.
Sir, Thank you for your valuable suggestion and for taking the time to point out an important usability and business logic concern regarding the Order-wise Shipping Method.We’ve noted your key recommendations: While we can’t guarantee immediate changes, please rest assured that we are continuously working to enhance the platform.
For any technical assistance or customization requests, feel free to submit a ticket at our support portal. https://support.6amtech.com/
Thank you !
Hello sir! Feel free to share your concern with us. Thanks
I live in Azerbaijan. PayPal, Skrill, and Script payment methods are not supported here, but local banks and the Epoint site are available as payment options. Is it possible to add these payment methods? If so, could you help me with the installation after I purchase the theme?
You can add sir but you need add that as a custom development work. Feel free to open a ticket here – https://support.6amtech.com/ with details and book a meeting with our business team. Thank you.
Why is it that when I choose to have orders delivered from in-house shipping, each store is charged a separate shipping fee, while all orders come from a single warehouse and the shipping cost is the same? I believe this feature is necessary, as it makes no sense for customers to pay for each item in addition to their shopping cart.
Sir your feedback makes sense, we will investigate the logic behind it again. Thanks for your feedback and concern. Stay following and supporting us.
Thank you for your reply. I think you are one of the best companies on CodeCanyon
I submitted ticket number 48626 and I did not receive any response
HI support team, Let me know. Please, can we connect this website with dropshipping?
Open a ticket here sir – https://support.6amtech.com/ and book a meeting with our business team. Thank you.
How can we test the return feature to ensure it works correctly and handles refunds or replacements properly?
Sir, In the 6Valley system, the return and refund process is fully managed manually by the admin.
If a customer wishes to return a product based on your return policy, the product can be returned manually. This entire process is handled from the admin side.
For refunds, once a product has been delivered, the customer can submit a refund request through the system. After the request is submitted, the admin will review it and take the appropriate action. The admin has the authority to either approve or reject the refund request based on their assessment.
Please note that the system does not support any automated return or refund mechanism. All actions, including updating the order status to “Returned”, must be performed manually through the admin panel.
