71 comments found.
Hello!
I would like to make use of the refund option. It produces the same anomalies even after repeated attempts.
First of all the filtering is very slow. My webshop has nearly 5000 items, of which about 2-3000 items in stock or available for pre-order may appear on the page.
In many cases the page does not load or only after page refresh. It can take up to minutes to load after selecting a filter item. When deleting a filter, it can get stuck in refresh and only the status animation goes.
In admin interface it produced HTTP Error 500 in several cases.
Can you please allow us to check by providing your website URL so that we can check and know what is causing the issue?
The plugin was disabled and deleted because it was causing problems on both the admin and front-end side. For me it is useless.
I purchased and am very pleased, I’m just curious if there will ever be a default Search function that will route strictly through Product Titles / Product Attributes instead of just the in-line search function through the categories/taxonomies?
Having a search box work on the same ajax config could make this plugin absolute perfection. Is it possible for the future?
Yes definitely. We will add it on our future updates. We are still working on lots of features and we can definitely add this also on our list.
Please do us a good review if you like our plugin. This will motivate us to make it even better.
Thank you.
I’m having some issues, my error_log file was over 2gb today with this line repeating frequently.
I’m using the most recent available version on PHP 8.2, most recent wordpress and woocommerce versions as of today.
[10-Apr-2025 17:36:33 UTC] PHP Warning: Undefined array key “value” in /home/###/public_html/wp-content/plugins/super-woocommerce-product-filter/admin/class-super-woocommerce-product-filter-admin.php on line 2114 [10-Apr-2025 17:36:33 UTC] PHP Warning: Undefined array key “value” in /home/###/public_html/wp-content/plugins/super-woocommerce-product-filter/admin/class-super-woocommerce-product-filter-admin.php on line 2117
HI,
There was a small bug in code which we have fixed and released the update. Please update the plugin to latest version for the fix.
Thanks
Fantastic, thank you!
I’m having one more issue. This is displaying products that are within Draft mode. I never would have noticed until I swapped off of A-Z and went to price Low to High on the “Order by” dropdown. I modified the settings to display all of my product categories except for Uncategorized, which is the work-around for the time being, but isn’t ideal when we add more categories in the future. Is there a work around I’m not seeing? A custom function?
My archive-product.php file is set specifically to display only Published in an effort to resolve this myself, that unfortunately did not work either.
Thank you in advance.
Hi,
The draft product is only displayed if you are logged in. It does not display if you are logged out.
However, we have also fixed this issue on our update. Please update to latest version and check.
Thank you.
With the more recent updates I’m having issues. The media items were fixed with the last patch, and some sorting options were patched with this recent one (for me), however now I’m back to seeing the Drafted items even when not logged into the system.
Previously I had set this so that it was just the Uncategorized items being excluded but this doesn’t work long-term when some of these items have been categorized but just aren’t in a published state since they aren’t ready to be viewed on the front-end yet. I still have my archive-product.php file set to only display the Published items, but once your sort functions are selected for pagination or A-Z drop down, even clicking through the category/meta boxes themselves, it immediately displays Drafted items to front end view.
I had to write-up a function in order to get it to bypass your settings.
```// SWPF Published Only Products
// —-—-—-—-—-—-—-—-—-—-—-—-—-—-— //
add_action(‘wp_ajax_swpf_get_product_list’, ‘swpf_modify_ajax_request’, 1);
add_action(‘wp_ajax_nopriv_swpf_get_product_list’, ‘swpf_modify_ajax_request’, 1);
function swpf_modify_ajax_request() { $_POST[‘post_status’] = ‘publish’; $_REQUEST[‘post_status’] = ‘publish’; add_filter(‘posts_where’, ‘swpf_force_published_where’, 999); }
function swpf_force_published_where($where) { global $wpdb; if (defined(‘DOING_AJAX’) && DOING_AJAX && isset($_POST[‘action’]) && $_POST[‘action’] === ‘swpf_get_product_list’) { $where = preg_replace(’/AND \(’ . $wpdb->posts . ’\.post_status = [^)]+\)/’, ’’, $where); if (strpos($where, “post_status = ‘publish’”) === false) { $where .= ” AND {$wpdb->posts}.post_status = ‘publish’”; } } return $where; }```
Thank you for adding solution as well. We will get it fixed in our update release.
Please update the plugin to latest version and let us know if it fixes the issue or not.
I have implemented Super Woocommerce Filter and used short code to display in my website but when I applied showrt code it show as text “[swpf_shortcode id=”7288”]” and not loading filters.
Hi,
How did you add it? Can you show me the screenshot? You should add it as [swpf_shortcode id=”7288”] in the shortcode block if you are using WordPress default Gutenberg page builder.
Thanks
Hello, on https://ydroartas.gr/product-category/eidi-igieinis/aksesouar-mpaniou/xartodoxeia/ I have set product filter to “Hide Filter Attributes with no Product” but it shows them and if you choose a filter with no products it shows the preloader without stopping. In order to test you can check the “χρωμα -> κοκκινο” that works great but if you choose “λιτρα -> 120” it doesn’t show the results only the preloader.. Can you help me please?
Hi,
There is no filter added to your website. Can you please add the filters so that we can check?
And for a faster reply, you can email us at support@hashthemes.com Our developer will be directly in touch with you and help to fix the issue.
Thanks
Hi, Please let me have some pre-purchase questions: 1. Is it possible to limit the search function for some category? I mean, there will be in the shop ca. 10 000 products, but we would like to use this filter for only the products, which have also the category of custom prducts. All of the other products should be filtered only by some classic filter in the sidebar widget area of the shop. Is it possuble? 2. Works the filter also for any custom fileds, which are added by ACF?
Thank you very mcuh.
Yes. both are possible with our plugin.
Thanks
Hello, this plug in just stopped working for me. I have updated it and tried deactivating all other plugins, and everything on my site is updated. Not sure what else to try. When you click on a filter item, it looks like it is trying to filter but then nothing changes (still shows all products). Thank you.
Can you please reply back with your website URL so that we can check for the issue?
Thank you for the URL. On checking it what we found is that the right side product is setup incorrectly. You need to add the shortcode for the right side product area.
Please check this article on detail tutorial on how to set it up https://hashthemes.com/how-to-add-woocommerce-product-filter/
If you still not able to setup the filter, then do let us know again.
Thanks
If I use the shortcode for the products, I cannot style them using Elementor, is that correct? I have limited options with my theme and don’t want the hassle of changing the css so I will probably use a different filter plugin if this is the case.
Hi,
I am afraid to say that Elementor styled product will not work with any of the filter plugins available because for the filter to work, it needs to default WooCommerce Loop.
However, the product listing designed from the Theme’s settings will work.
Thanks
Hi there, Great plugin! I am having trouble using it with a DIVI template. I input shortcode, the preview looks fine, but then when published the filters do not show / work correctly.
You can see here: https://vi-hi.com/product-category/vintage-used-jewellery/
The off screen filters works great. Just the display with shortcode. Any help will be gratefully received.
Many thanks, Ian
Can you please email us at support@hashthemes.com so that one of our developer will help you to fix this issue?
Thank you for emailing us. We will soon reply to you back with the solution.
Hi. We have just purchased your Super Woocommerce Product Filter but after creating a filter for a specific category the filter contenst is not showing. It displays the filter button and the canvas filter rolls out but it is just white with no contents. We use the Flatsome Theme.
Hi,
You need to find the product class as described in this section of the documentation https://hashthemes.com/documentation/super-woocommerce-product-filter-documentation/#ProductClass
Once you add the class, it will work. We have other users using our plugin with Flatsome theme and it is working fine.
You can also send us your website URL if you want us to find the class name to add.
Thanks
Thank you for the answer. It would me a big help if you could point out the classes that we need to add: https://ledprodukter.dk/k/led-baand-strip/rgb-farvede-led-baand/
Thank you. It was already set. I found out that it was because of the way I have choosen to show the filters in a specific category which did not work. There is 3 places where this can be specified which is a bit confusing!
Now I have the problem that the plugin i breaking our layout on all other pages where the filter is not shown.
Can you please help us pointing out why this is happening?
I can give you access to the admin area but I need to send the credientials in a private forum and not this support thread.
Yes, please email us at support@hashthemes.com Our developer will check and help you to fix it.
Good morning,
I wrote earlier in the comments but have not received a response. Could you please let me know how I can cancel my purchase?
Thank you.
Hi,
Sorry, there is no option to cancel the purchase in the CodeCaynon. We had a 3 days national holiday here in our country due to which there was delay in response.
Thank you.
Hi,
Thank you for your response. Do you not offer any money-back guarantee?
Best regards.
Hello ??!!
Yes, there is a money-back guarantee. You need to open a refund request for it. There should be option for it in your account.
Hello,
Yesterday, I purchased your search plugin – it’s really great. I need a search option (range, like the one for product price: min – max) for an attribute that contains both positive and negative numbers.
Would you be able to implement this? Alternatively, could you let me know where in the plugin files I can find the relevant code for modifications? Time is of the essence for me.
Best regards.
Good morning,
Your response is taking a bit too long; I have found a filter that handles this. How can I cancel the order?
Thank you and best regards.
Hi,
First of all, we are very sorry for the delay in response as I said in the next comment we had a National Holiday here so our office was fully closed.
Regarding your question, the min and max search feature is only available in the price because this field always contains numbers. But for other attributes, it is not possible to add this option because it may contain a string as well which may result in an error.
However, with customization in the code, it is possible but this will be limited to only your website because in general it may result in confusion and error.
Thanks
Hi again
I understand that the filter is currently suitable for simple stores. Your mobile version is exceptionally good. It’s really a shame that you don’t have a solution for what I mentioned, especially since I found a working filter on CodeCanyon that does this without generating errors.
If your filter had this feature, I would definitely choose it and recommend it to others because the mobile version is REALLY well-polished.
Let me know about the refund guarantee.
Thank you.
Hello !?
Please check another thread..
Hello I purchased the plugin a couple of days ago and have two questions:
1) In the Multi Select menu is it possible to establish a specific order for the different terms in the various attributes?
For example, for each product in the store, in the attribute “Instrument” I have these terms in this precise order: “Soloist”, “Duo”, “Trio”, “Quartet”, “Quintet” etc but in the Multi Select list they are displayed in the order “Quintet”, “Quartet”, “Soloist”, “Duo”, “Trio”, etc without respecting a logical order
I have tried changing the ID of the terms but nothing changes
2) In the Checkbox menu is it possible to have the menu closed by default? (now it is open by default)
Any solutions? Thanks!
Hi,
There are various ways to display the terms. You can find it in order by option as shown in this screenshot https://tinyurl.com/26vfsnlw
You need to choose the ID for the option Order By.
And in your 2nd question, how can you choose the checkbox by default? May be I am not able understand your issue. In that case, please explain in detail.
Thank you.
Hi, thank you for your response.
1) In the settings I have already chosen “Order by ID” and “Multi Select” in Display Type.
In Flatsome theme, if I put the shortcode in widget/product sidebar or other sidebar, the order of item ID is correct while if I put the shortcode in widget/sidebar store, the order of item ID is completely wrong. Every try to change this option does not work Same problem if I choose “Order by Name”. The list appears correct in each sidebar but not in the store sidebar
2) Since the previous setting does not work, if in the settings instead of choosing “Multi Select” in Display Type I decide to choose “Checkbox”, in the widget the list appears very long (more than 30 selectable options) and there is no option to add a scrollbar or to display the list closed (+ symbol) instead of open (- symbol) (btw, the problem with the order of the IDs is the same even with this option)
After many testing there is no way to use the plugin in our site. Would it be possible to cancel the purchase license and be refunded?
Hi,
Can you please update the plugin to the latest version? After that we will help you with open and close option. There is option for it in the settings.
Thanks
Hi
thanks for the new version! We have updated the plugin, where do we find the option to open and close the list in the settings?
Hi,
We have explained in detail in our documentation.
Thanks, but maybe I didn’t explain myself well. I want the menu to appear closed BY DEFAULT, that is, I want an option that I can set so that when the user loads the page, they should find the menu closed (and not open as it is now by default). I have read the documentation carefully and this option does not seem to be there. I also can’t solve the problem of sorting the items the way I want. Therefore, I request a refund. Thank you very much.
Hello. Our Filter is broken. The categories on the filter page is not showing. It was working before the update but now we cannot see the names of the categories. Can you help?
Yes, Please email us at support@hashthemes.com with your website url.
I hope that your issue is solved. If not, please do write us back.
Thank you.
I have Swwathly plugin installed and color image are already configured but color images are not displaying on filter
Hi,
Did you update the plugin? This feature was added on our last update. Please make sure that you are using the latest version of the plugin.
And if it does not work after installing the new version, please do email us at support@hashthemes.com . Our developer will check and help you to fix it.
Thank you.
The fix has been added to our update release..
Thank you.
I need to show color name (term name) on mouse hover of image in filter
Hi,
There is no option to display the color name on mouse hover, but you can display the color name beside it as shown in this demo https://demo.hashthemes.com/super-woocommerce-product-filter/color/color-filter/
However, we will add the mouse hover option in our upcoming updates.
Thank you
Why do I have to again configure image in term option if attribute already have image defined. I want to show color attribute image as image in filter.
HI,
Our plugin is compatible with Swatchly plugin. If you add color or image in the attribute, you don’t need to configure it again.
By default, the WooCommerce does not have option to add the color or image in the attribute.
Thank you.
My website cannot be displayed Responsive Design https://sapios.com.tw/shop，can you help?
Hi,
Can you tell us more details about the issue? The website is displaying good on Responsive as well.
Thanks
Hi, Can we use multiple dropdown filter over the products list? Can we also put that filter in a elementor section and customize the look? thanks
Yes, you can, And yes, you can add it with elementor and customize it as you like.
Can filters be displayed in a shortcode on Elementor page (not the shop page). Can the loading animated be changed? Can filters be limited to specific categories?
Can checkboxes have dropdowns for sub-categories?
Also, the or operator does’t seem to be working. I have a short-sleeve and long-sleeve custom meta fields via ACF. When I click on short sleeve, it displays those results, when I click on long sleeve, it displays those results but when I click both of them (i’m using checkboxes) is says no results.
Also, changing the off canvas trigger button icon style setting is not working.
HI,
Our developers are looking at you issue and will soon follow you up your email id with the solutions.
Thank you.
Hi, we have a problem configuring the filters. In fact, it seems that they work correctly as soon as they are applied but then lose the selection with the following pages.
The filters has to show products of Contemporary collection with tag “armadi” (wardrobe) but with scroll and loading of other products, you’ll see also tables and other type of articles differenr from “armadi”. Can you please help us to solve this issue as soon as possible?
Thanks
HI,
On checking your website, it looks like the products are displaying correctly.
On the link that you sent, we did not see any tables or other types of product. Also, we checked by switching to other category and the back to same category and still working.
Is your problem solved? If then then please do let us know in more detail, probably with video so that we can understand your issue and help you to fix it quickly.
Thanks
it seams that issue doesn’t occurs if you open the direct link if you check filters manually it still present. try from here https://francomario.it/collezione/catalogo/
HI,
On checking your website, we found that the product that are loading is from the code in your theme. Can you please email us at support@hashthemes.com so that one of our developer can get in touch with you and help to fix it?
Thanks
There should be option in your theme to disable the ajax on the archive pages.
I’ve just send you an email
Hello, I implemented the filter on my website but colour swatches are showing empty circles and not showing any colour. Kindly help
Hi,
Can you please reply back with the link to the page where the swatches are not workings that we can check and find the cause of the issue?
Thanks
Please check the Color Title under this section of the documentation https://hashthemes.com/documentation/super-woocommerce-product-filter-documentation/#FilterSettings
In short, to add color to the product filter, click on Configure Term Options.
