231 comments found.
Do you have a timeline on when the pharmacy extension update will be released ?
Hello, We are currently focused on fixing bugs and enhancing system stability. Once that is complete, we will prioritize the pharmacy module update and share a timeline as soon as possible.
We’re excited to share that the Pharma and Inventory Management module will be released before the end of this month.
Pharmacy Management: This feature empowers healthcare facilities to efficiently track, manage, and dispense medications and medical supplies. It offers: 1. Real-time stock visibility 2. Automated reordering 3. Expiry date monitoring 4. Seamless integration with billing
This ensures accurate, compliant dispensing, minimizes waste, and helps optimize pharmaceutical operations for better patient care.
We’ll keep you updated once it’s live. Thank you for your continued support and feedback!
do you have saas version?
The system currently supports a multi-vendor setup. However, we do not have plans for a dedicated SaaS version at the moment.
yes. im looking for multi vendor version, but i check your script, is for single vendor…. which part am i missing?
You can enable the multi-vendor option from the settings here: https://prnt.sc/4vGUnQD6UAkD
Once enabled, the system will function as a multi-vendor platform.
Is the mobile app included with this script, or does it need to be purchased separately?
Yes, the mobile app is included with the script—no need to purchase separately.
is there a feature for point system or the patient or loyalty point?
Hello warungtutorial123,
Currently, the system does not have a points or loyalty program feature. However, we appreciate your suggestion and will consider adding it to our roadmap.
Thank you!
Hi,
Can you help me with the razorpay payment gateway integration on website (PHP Laravel).
I do not see any views related to payment gateway functionality. And getting error when trying to pay using razorpay option on website while booking consultation.
I have created a ticket and waiting for the issue fix.
Please do the needful.
Thank You.
Yes, we have responded in your ticket and looking into your issue.
I want to buy this system but I see that it doesn’t have a Spanish language.
Thank you for your interest in KiviCare System!
No need to worry about language availability. While Spanish is not included by default, you can easily add any language to the Flutter app. We can guide you once you purchase the item.
Great work!
Thank you for your appreciation. When are you planning to purchase the product?
Clinics can have their own domain or multiple domains.
clinica1.com clinica2.com
KiviCare is a multi-vendor system where each clinic operates without its own domain. It is not a multi-tenant setup.
I am facing same issue as other users are facing with Quick Booking.
In the Quick Booking process for anonymous visitors, the Confirmation step does not display anything after completing all required fields.
I have raised a ticket regarding the same 3 days ago on 22nd Feb 2025. I am still waiting for the fix.
Can you please help to fix it on priority as it is affecting my timelines.
Thank you.
Okay sure, we will check your ticket and will fix the issue ASAP. Do not worry.
We reached out to our support executive, and they informed us that the SSH access you provided has been timing out for the past two days. Due to this, we haven’t been able to investigate the issue from our side.
You provided a new SSH after 7 PM, but our support hours are from 9 AM to 6 PM. In the morning, we handle multiple tickets one by one, so there might be a slight wait.
We have marked your ticket as a high priority, and once SSH access is stable, we will investigate as quickly as possible to provide you with a solution.
Thank you for your patience.
Does the Kivicare -laravel support MariaDB 10.11 ?
No, KiviCare Laravel support MySQL, not MariaDB.
Hello,
In the Quick Booking process for anonymous visitors, the Confirmation step does not display anything after completing all required fields. Please let me know how I can resolve this issue.
Thank you.
Hello, Please submit a support ticket at https://iqonic.desky.support/ Our support agent will help you with that.
Thank You!
I’ve encountered issues after the installation. Once the app starts, it is very slow. It uses Webpack Mix, but not properly. Many styles and scripts are nested, and when the compilation starts, files are deleted but not recreated correctly, leading to many errors in the console. It would be helpful if everything were bundled with Webpack Mix so that a migration to Vite could be done later
We sincerely apologize for the issue you’re facing. We are actively working on improving our site’s performance and resolving the Webpack Mix compilation problems. Our team is making necessary optimizations to ensure all styles and scripts are correctly bundled, minimizing errors and improving load times. Additionally, we are considering a future migration to Vite for better performance. Please stay tuned for upcoming updates that will address these concerns. Thank you for your patience and support!
I am looking forward to buying this, however, I have a few pre-sale questions. Please answer them. Thanks
1) I need Kivicare Laravel to just have a a unique clinic page for each practice. For example – Practice Alex will have a custom domain URL – alex.kivicareselfhosted.com where patients of Alex can access their respective login and schedule a consultation with Alex. I do not need a multi practice, multi service page that shows all practices. I need dedicated pages for each practice is that possible? Can I switch off and design my own dedicated practice page?
2) Also, I am planning to create a SAAS version from the regular license of kivicare laravel by making code changes. Is that possible? Do you also have a saas version already with billing, plan and role management?
3) Who owns the code once I buy the regular license? I need the entire code as I have to self host it right?
4) Do you have these features? – Patient management, dedicated practice page, consultation scheduling, appointment and newsletter emails through smtp and texts through twilio, scheduling of consultations and sessions, tell consultation through zoom and meet, patient notes, reports, prescriptions and session history, patient intake forms, insurance, payment gateway, multiple role login such as receptionist, multiple doctors, super admin, patient, billing/invoicing and calendar integration?
5) Is this HIPAA Compliant?
1. Yes, it’s possible with customizations.
2. Yes, you can create a SaaS version by customizing the code.
3. Yes, you will have full source code once you purchase the regular license.
4. Yes, we have all the features you mentioned except the insurance feature.
5. Currently, this is not HIPAA compliant, but we are planning to make it HIPAA compliant in the next update.
You can reach us on Skype to discuss customization if you’d like us to customize it for you: https://join.skype.com/invite/yPdnVOwWaqLh
I have sent you a message on skype, please respond. To add insurance features and hipaa compliancy. When is your next update coming? Also, you said that it is possible to switch off multi-vendor view and have a custom link for each practice. How do I do that? Is it a code customization or a general setting toggle customization? Thanks
What is your Skype name?
Switching off multi-vendor is a setting available in the Admin panel. For a custom link for each practice, code customization is required.
What happens when multi-vendor is switched off in the admin panel? The front end will show just one practice info, right?
My Skype name is Zaid Moosaraza.
Can you please tell what will be the tentative features of the next update and when can we expect it? It will help me make a decision sooner to buy. Thanks
Am I allowed to make code changes to your code base to make it a saas version, Is that legally allowed? Will I become the owner of the modified code since I have modified it? Thanks
Yes, when the multi-vendor option is switched off in the admin panel, the front end will display information for a single practice only.
Regarding our upcoming update, we are working on:
- HIPAA compliance to enhance data security and privacy.
- Book-for-other-patient functionality, allowing users to schedule appointments for family members or others.
- Improved checkout flow, ensuring a smoother experience after appointment completion.
As for modifications, yes, you are allowed to make changes to the codebase to adapt it into a SaaS version.
Please send a message on Skype again.
Sent a message again on Skype by the name Zaid Moosaraza.
Also when multi vendor is switched off from admin panel and when the info of a single practice is only shown, to set up the same single info page of a second practice, do we need a new license number or the same app can have 2 instances. Please reply as I need multi tenancy to make this work as SAAS. Thanks
The current system does not support multi-tenancy, so each practice requires a separate instance and may need a new license number. To offer SaaS with multi-tenancy, the app would need modifications to support multiple practices within a single instance.
Ok for the code modifications, i have sent you a message on skype. Please reply back. It’s been 4 days
Yes, please check your Skype.
I recently attended a demo meeting with your team, and I regret to inform you that I left the meeting quite upset. I found the team’s behavior to be rude and unprofessional, and it was clear that they were not equipped to handle customer interactions appropriately.
Thank you for your feedback, and I apologize for your negative experience. This is not the standard we aim for, and I’ll be addressing your concerns with the team to ensure better service moving forward.
Pre-sale questions:
Can the multi-clinic feature (module) be disabled? If so, will the app automatically skip the clinic selection step?
Does the mobile app include an AI-powered bot, such as an AI symptom checker? If not, when is it expected to be available? What would the cost of integrating it using the DeepSeek API or OpenAI API?
No, there is no built-in setting to disable the multi-clinic feature or skip the clinic selection step. However, we can customize it to meet your requirements.
Currently, the mobile app does not include AI-powered features such as an AI symptom checker. However, we have plans to integrate AI capabilities in future updates. If you would like to implement the DeepSeek API or OpenAI API, the cost will depend on the specific implementation details. Please feel free to contact us to discuss your requirements and pricing.
For further discussions, you can reach us on Skype: https://join.skype.com/invite/yPdnVOwWaqLh
Hello, when do i expect the front-end page for user to see what services listing, services slider and landing page?
The user frontend is on final stages to release.
Hello, can you send me the link ( demo )
Here is the demo link: https://apps.iqonic.design/kivicare-laravel/
Hello, I would like to know if you have Brazilian Portuguese? can add language. In this case, can I create health posts within and place a general administrator to operate these clinics?
Currently, KiviCare Laravel does not include Brazilian payment gateways or a feature to create health posts.
However, you can create different types of admin roles within the system, including Super Admins, Admins, and Clinic Admins. Here’s an overview of their access levels:
Super Admins: Have full access to all features and areas of the system. Admins: Have limited access to the admin panel, which can be customized by the Super Admin. Clinic Admins: Have limited access to the admin panel and the Clinic Admin App, with permissions that can also be modified by the Super Admin.
Is there no Brazilian Portuguese language option for the application? Is there a way to add the language or just have those available?
No, Brazilian Portuguese is not available by default. However, you can add it by following the steps outlined in the documentation: https://apps.iqonic.design/documentation/kivicare-laravel-doc/build/docs/user-guide/how-to-add-new-language
Additionally, if you purchase the Extended License, we provide the following at no extra cost: – Full Configuration, Setup & Upload (Play Store, App Store, and Server Setup) – Advanced Remote Support for critical fixes – One Preferred Language Added
Please note that the Regular License includes only the source code (backend and Flutter) and 6 months free support.
Okay, I’m going to buy it. If you need to make any changes, you can do it at no additional cost by purchasing the full version? Are you going to update to Flutter 3.27? This old version of the app keeps giving some bugs flashing on Android.
We offer free installation service with Extended licence, but code modification according to your requirement will require additional cost.
Latest code is already updated to Flutter.3.27.
hi, How many years we are going to wait frontend
We are actively working on the KiviCare frontend, and the website will be available soon. Thank you for your patience!
Hi, i have requested for a refund please approve (this is not for any issues with quality nor support with author but just for my personal decision). Thanks
Hi! Where can I test the odontogram?
Hello, Our system does not include the odontogram feature. However, if you’d like, we can customize it for you.
Thank you!
ok but in your banner says “Addons systems and odontogram functionality”
It is in our roadmap as we have displayed as planned features.
