360 comments found.
i have issue with elementor shop/elementor listing, etc not showing always slider: https://prnt.sc/RUu2SpwOBmo9
Hello,
Thank you for reaching out to us.
I need to take a direct look. Would you please create a support ticket on this Support Forum?
Best regards.
From the single product page when I try to add a variant product to the cart it is not added to the cart.
Hi,
Thank you for reaching out to us. Some quick questions: Does the problem persists if you disable our plugin WooCommerce Product Variations Swatches and, if it doesn’t persist, what’s the error message you received when you add a variation to cart?
Best regards.
Hello! Group photos change based on variation? If I click a variation, it should change all the photos of the product with the photos of that specific variation, so the variation should not only have 1 photo, but a possible album.
Hi,
Thank you for reaching out to us.
Our plugin is to customize the default layout of WooCommerce variations. However, the behavior of changing the main image when a variation is selected, is handled by WooCommerce. Additionally, WooCommerce doesn’t allow multiple images per variation by default – only one image for a variation.
Our plugin does have a feature that changes images for specific trigger, but the other feature you want – a gallery per variation – is not included, you would need to find a 3rd solution for it, I’m afraid.
Best regards.
the tooltip stopped working on mobile after the last update of the plugin. live site : https://vitalgo.co.il/product/%d7%90%d7%95%d7%93%d7%9c%d7%99%d7%94-%d7%9e%d7%95%d7%93%d7%a4%d7%a1-odelia-printed/
clone for test: https://woocommerce-512588-5172240.cloudwaysapps.com/product/angwrh-gwld-awmbrh-batyk/
Hello,
Thank you for reaching out to us.
I can’t access the dev site: https://snipboard.io/ouHNQV.jpg
However, I can definitely take a look for you. Could you please create a support ticket on this Support Forum and let me check, as well as perform some tests on it?
Best regards.
Can’t use auto update? We are so sorry. Your key was expired in Jun 07th 2024 and You can not use Auto Update feature. Please renew or update this plugin manually at https://codecanyon.net/downloads
Please fill your key what you get from https://villatheme.com/my-download. You can auto update WooCommerce Product Variations Swatches plugin. See guide
So I have to repurchase this plugin to get the auto-update? Why can’t we use the Envato Market API?
Hi,
Thank you for reaching out to us.
You can use Envato Market plugin to continue receiving auto updates. For details, please visit this article: https://villatheme.com/knowledge-base/how-to-update-villatheme-plugins-from-envato/#envato-market-plugin
Best regards.
Thanks!
Have you made a version of this plugin that allows multiple variations to be selected and added to the cart at the same time, off the product page?
Hi,
Thank you for reaching out to us.
I’m afraid we don’t have feature that allows selecting/adding multiple variations at the same time. The core feature of this plugin is to customize the default layout of WooCommerce variations.
Best regards.
Hi there,
I have just one product that I would like the swatches on – I want the rest of my products to have the default drop downs that I have selected. Your documentation made it look like this was possible – but unfortunately it still changes all the other products on the site even if I set a different one for a specific product? How can we get around this?
Hi,
Thank you for reaching out to us.
It is possible. Could you please create a support ticket on this Support Forum and allow me to take a direct look at your settings? I’ll check that.
Best regards.
I have a presales question. On your description page it says ” Convert any variations into variation swatches for WooCommerce with a couple of clicks. When you activate the WooCommerce Product Variations Swatches plugin, the variations which were displayed in the drop-down menu will be converted into the variation swatches for WooCommerce.”
So I have many products with variations already set up in WooCommerce. They currently just have the default drop downs. So are you claiming that if I buy this plugin (as opposed to the free version, which I already tried and had lots of trouble with) that it will just work (convert the drop downs to variation swatch images from what I already have images inside the default Woo variations) right upon installing and activating without me configuring each and every product manually? That is what I was doing with the free plugin and I had to uninstall it because it did not make sense doing this for hundreds of products (which I upload efficiently with csv). Thanks. Or show me your documentation on it.
Hi,
Thank you for reaching out to us.
I’m afraid it’s not possible. In the premium version, we have an option called “Default display type”: https://snipboard.io/mwHvkN.jpg But I’m afraid there’s no option for “Image” or “Variation Image” at the moment.
You would need to configure the setting for global/custom attribute as needed, still, if you want to show them as image, dropdown, or color swatches.
Best regards.
I have issue, variation on product list only works when Enable add to cart is activated, and i don’t want to show add to cart, just variation-s.
Hi,
Thank you for reaching out to us.
If you disable Add to cart button, please ensure to enable the attributes you want to show on product list – the “Show in product list” setting in Global Attributes, or Custom attributes.
Best regards.
Hello dear, issue is resolved by manually editing a code: I put just min to 2, instead of 3. Seams code don’t go slide if 3 are present, only 4. for product list. settings.php <input type=”number” name=”single_product_list_slider_min” min=”2” step=”1”
also <input type=”number” name=”product_list_slider_min” min=”2” step=”1”
Thank you for keeping me updated. I’m glad to hear you resolved it!
hello WooCommerce Product Variations Swatches version 1.1.3 has a problem with php 8 and above and it doesn’t work, please check
Hello,
Thank you for reaching out to us.
We’re using PHP 8 and don’t encounter any issues. Can you please create a support ticket on this Support Forum, and send me the error?
You can open tickets on the forum above regardless of Item Support, no worries.
Best regards.
There is a problem with php 8.1.29 and when the plugin is activated, the counter page becomes unavailable. Please follow up and review version 1.1.3 of the plugin
For now I’m unable to replicate the problem. Could you, please, still open a ticket on the Forum above?
I am facing a similar issue to hwvaubel since i have updated to version 1.1.3. The issue is in archive (category) pages. There seem to be a ton of console errors pointing to illegal characters added to the body of the page. THe errors go away if i disable the plugin…
Hello,
Thank you for reaching out to us.
I don’t encounter this issue on my site. Could you please create a support ticket on this Support Forum. I can take a look for you.
Best regards.
Hi, presake question: does that work on appearance only or also on the logic. for example if i have attribute A, containing A1 and A2, and I have attribute B, containing B1 and B2, I have a product having only variants of A1+B2 and A2+B1, when i choose A1, will only B2 show up, or both B1 and B2 show up both?
Hi,
Thank you for reaching out to us.
As your example above, the feature that makes “when i choose A1, will only B2 show up” is supported by WooCommerce. And you can see it behaves that way when our plugin is disabled.
If you use our plugin, it has option to either show both B1 and B2, or hide the irrelevant terms when you select A1. For this, I recommend trying our free plugin: http://bit.ly/product-variations-swatches-for-woocommerce
You can use the option “Out of stock” under Swatches Profile settings.
Best regards.
hi,
i while ago i reported an issue that if we update from 1.1.2 to 1.1.3 the swatches are completely missing in product archive pages. They are just simply gone. When we role back to 1.1.2 they are shown again. We didn´t change any setting, etc. Tested it a few times and 1.1.3 seems to be the problem. On single product site they are shown. Also checked again settings and everything was activated to show them on archives.
Any reports other then mine that this is happening?
Thanks and regards.
Hi,
Thank you for reaching out to us.
We don’t receive any report about this issue. It’s also working on our demo site: https://demo.villatheme.com/woocommerce-product-variations-swatches/shop/
Could it be a compatibility issue between our latest version and another party? Have you tried testing for conflict?
Best regards.
hi, i will test the next days a bit deeper and see if i can isolate the problem when deactivating all plugins, etc.
can you just tell me the changes in 1.1.3. couldnt find info. thanks.
Yes, you can see the details under the Changelog tab here: https://villatheme.com/extensions/woocommerce-product-variations-swatches/
The specific changes in version 1.1.3 are as follows:
- Added: shortcode [viwpvs_swatches_archive] to show product swatches on the archive page
- Updated: VillaTheme support
- Updated: Compatible with WooCommerce Composite Products plugin
hi angela,
now i had time to go deeper to this problem. i deactivated all plugins all custom code (css, javascript, etc.) so that i had a raw theme with your plugin and cleared cache.
i found out, that after your update to 1.1.3 there is a problem with your custom positioning of the swatches on archive pages, it doesnt work anymore:
settings > swatches on product list > position
if it is set to “custom position only” the swatches aren´t shown anymore. this worked perfectly before (1.1.2). i didn´t change the hook for the position. it is the same and it is the correct one “ocean_after_archive_product_item” for oceanwp theme. i double checked and i can hook there with other plugins and functions. also tested other hooks.
if i set the the position to a pre defined value like “after title” it works, but we need it to be on that specific hook and custom hook only.
could your developers please have a look into it, as it seems there might be a bug after the update.
thanks and regards!
edit: the problem could also be related to your new functionality of adding the position via shortcode…
Thank you so much. I appreciate your effort digging it out and try to get our plugin working. Could you still, please, create a ticket on this Support Forum: https://villatheme.com/supports/forum/presale/ ?
We’ll check it.
Hi, I would also be interested in purchasing this plugin, but what does this mean? The plugin allows you to display product list samples on specific pages by using WP conditional tags.
To handle WP conditional tags, this plugin uses eval(), which is very dangerous because it allows the execution of arbitrary PHP code. Therefore, only fill this field with proper conditional tags that are validated or provided by trusted developers. Is it possible for my store to be hacked? Thanks
Hi,
Thank you for reaching out to us.
The warning you see is for the option “Assign page” under “Swatches on Product List” settings. For more details, you can see our documentation.
Basically, this feature is to enable/disable swatches for product list on specific pages.
Best regards.
Settings for these conditions in the backend, is handled by the site admin directly if they want to use this feature. And the warning is to ensure the admin knows the conditional tag function of WordPress well when they use it, to avoid incorrect usage which might lead to broken PHP function, and affect the website operation.
Please don’t worry about hacking. In case someone want to hack the website, if the hacker can access the backend with full capabilities access, then they don’t need that option at all.
Hello! i already bought some of your products, and i could say that all are good and costantly keept updated. Now i want to buy this one, just i would like to know if is compatible with Crocoblock suite. On their website, Crocoblock team put your variation swatches plugin between the working ones. But i would ask if you had beeen report about some issue or incompatibility.
Best regards!
Hi,
Thank you for reaching out to us.
Our plugin is compatible with JetSmartFilters Plugin for Elementor by Crocoblock. However, I would recommend testing with our free plugin first, just to ensure it works for you: http://bit.ly/product-variations-swatches-for-woocommerce
We haven’t received reports about compatibility with Crocoblock, or specifically tested with their plugins lately. The free plugin should be enough to test for their compatibility. If there’s any problem, feel free to let me know.
Thank you again for considering our plugin.
Best regards.
I’m interesting for buy this plugin, but is compatible with crocloblock/jetengine? I have a custom product page and free version doesn’t appear in product page (see https://www.escrimob.com.br/catalogo/mesa-reta-15mm-60x60x74cm/)
Hi,
Thank you for reaching out to us.
We haven’t received any issues reported between our plugin and crocloblock/jetengine. However, I took a quick look at the page above, all of those 8 items are not variable products, as I see. There’s no variations. Our plugin only works with WooCommerce variable products.
Best regards.
Hello, with the premium version can we add a gallery for a variant please ?
Hi,
Thank you for reaching out to us.
Actually, it’s not our plugin’s feature. Our plugin only customize the WooCommerce variations and make them display beautifully. But we don’t add additional images for them
For a better view, you can try our free version or check our demo.
Best regards.
Is there a reason why this is not working on mobile devices? We have 3 attributes/selections and on desktop the price immediately displays when making the 3rd required variation selection. But on mobile, the price never displays and therefore we can’t add it to the cart. Please advise.
Please test this on mobile at https://experiencesuncliff.com/product/suncliff-terpene-gems/ and see that the price never displays in order for it to enable the add to cart button
I found the issue. It was a SiteGround site optimization plugin preventing the display of the product amount on mobile devices. Once I deactivated that the cart started working normally again. Thanks for your time!
Hi,
Thank you for letting us know.
We’re glad to hear that deactivating the SiteGround site optimization plugin resolved the issue with the product amount display on mobile devices.
If you need any further assistance, please don’t hesitate to reach out.
Have a great day.
Best regards.
Simple question, how can I move the attribute title to be above the attribute choices? By having it occupy the first table cell, it makes the display look crowded. Especially when the attribute title contains 3 or 4 (or more) words. Do you have a hack for this?
Hi,
Thank you for bringing us this attention.
Do you mean to move the tooltip position? https://ibb.co/0yhSbCg
Currently, you can choose the tooltip position to the top or bottom to avoid being overlapped. Go to Swatches profile > Tooltip styling, see this: https://ibb.co/yNBc55Y
If it is not what you are mentioning, kindly demonstrate your need more specifically.
Best regards.
Hey, thanks for your response! What I’m referring to is the attribute title itself which displays to the left of the attribute options on the product display page. If there was a way that it could be placed above the variation icons then that would allow less crowding. See here how the titles are left of the variations: https://tinyurl.com/25bqjo2d This creates a crowded look. If those titles (i.e. Choose Your Experience, etc.) had an option to move above the variation icons then it would make it much simpler and less crowded. Is that possible?
Hi,
Thank you for your clarification.
You can change to displays swatches vertically, you can set:
+ For Global attributes: https://ibb.co/wLBSSg4
+ For Custom attribute: https://ibb.co/vzjhwPX
Best regards.
We’re not using any global attributes. Can this be done under Variation Swatches?
Hi,
If you are not using global attributes so they should be the custom attributes. Have you followed our guide: For Custom attributes: https://ibb.co/vzjhwPX
Best regards.
I am using the official WooCommerce Composite Products plugin and the swatches look fine when I select the first product, but if I choose another product, they appear empty. I have already tried deactivating the plugin and the variations are displayed; this only happens with your plugin. Could you please check it?
Hi,
Thank you for using our premium version.
We first suppose a conflict issue with the 3rd plugin you mentioned. In this case, kindly contact us on our support forum, and provide us with more information, we will observe the issue and give you solutions.
Thank you for your understanding and cooperation.
Best regards.