All currently supported triggers are listed on the sales page for your reference. We are committed to continuous development, and new features, including additional triggers, are regularly being considered for future updates.

If you have specific requests, such as reoccurring invoices as a trigger, we encourage you to reach out to us via the contact form on our profile with a brief description. This will help us better understand your needs and consider them in our roadmap.

Thank you for your feedback!

that’s why I asked, I see you specifically said new invoices, so I wanted to make sure.

All currently supported triggers are listed on the sales page for your reference. We are committed to continuous development, and new features, including additional triggers, are regularly being considered for future updates.

If you have specific requests, such as reoccurring invoices as a trigger, we encourage you to reach out to us via the contact form on our profile with a brief description. This will help us better understand your needs and consider them in our roadmap.

Thank you for your feedback!

You can use any potential WhatsApp Cloud API Number there.

WhatsApp is not allowing you to hide the conversation participants numbers.

Yes, you can.

Great, thanks!

Can customization be done by you?

Or maybe your software with Perfex CRM can provide the solution?

Please contact us through our profile’s contact form and share your brief, so our business team can help you with your request.

Unfortunately, its sales here, we cannot advise you on such changes, as support team needs to review them.

Please raise a support ticket within the support portal, so team can advise.

You can do that, those modules work together with no issues.

Our module was working this way – primary contact was used for this trigger.

Hello, I was facing difficulties accessing the attached files from invoices and tasks that were uploaded before on CRM, and I decided to reach out to the Perfex developer, and this is what they had to say :

“Unfortunately, this is not related to Perfex CRM, the issue is caused by the WhatsApp module you recently installed. Kindly disable the module.

You will need to contact the module developer for assistance with your issue. Unfortunately, we can only provide support for our own modules and Perfex CRM. The module developers are responsible for supporting their own modules and items.

For a quicker resolution, we recommend reaching out to the developer directly through their support channels. They will have the most expertise and the necessary resources to address your concerns. Additionally, you can check their documentation for potential solutions to your problem.

Thank you for understanding, and we hope your issue is resolved soon.”

can you check and fix this?

Please raise a support ticket within support portal so our engineers can check the local issue you are facing. Its sales here.

You can update as normal.

Yes, Invoice triggers are included – Please check the complete trigger list found in item’s salespage.

Hello.

You need remove the files from the current installation, in order to avoid license lock during activation under a new instance/domain.

Once you do so from the old URL, please use the Licensing Flush tool ( its link can be found on the bottom left of New Ticket Creation link: https://themesic.com/support/ticket/new ), in order to have your license resetted through Envato Licensing API.

You will be able to activate the license at the new instance now, but please ensure that it is not active in any other instances, as that will trigger a new license lock.

Hi, After your recent update with CRON job feature, the delay feature is not working, all the triggered messages are in long queue but not sending it out. even if i click to run manually, it is not sending out anything. Any help would be appreciated.

Cron job screenshot – https://prnt.sc/LJyS9gnuJxop

Please raise a support ticket within support portal, so our engineers can troubleshoot the issue you are locally facing.

Its sales here.

Sorry, i dont get your question? Can you please rephrase?

invoice or proposal pdf can send this module with trigger texts ?

You can use such triggers (invoice creation) to send out notifications with links for the CRM’s area.

We offer this solution for the official Meta’s API. You could still edit its code according to your coding skills and have it meet your needs.

Our module works with the official WhatsApp Cloud API.

We currently offer new messages based on triggers of Perfex CRM.

Can we integrate it with the WhatsApp API? If Yes! then do we need to pay a fee on per message to Meta for using the service?

can i get your number for contact

Please check item’s details page in order to browse all features of our module – Our module uses the official WhatsApp Cloud API.

You can raise your pre-sales questions here, in the comments area.

The second one contains marketing actions (chat etc), whereas the first one focuses on triggering events through hooks of Perfex CRM.

Triggers are occuring in an one-way scenario.

You can use it under no cost by applying to specific limits (the official ones set by Meta)

You need to deactivate and remove the old version and install the new one normally.