204 comments found.
Hello How to make the social icon links open in another page. thanks
In fact, the social icons are set to open in new tabs.
Hi, as already decribed in the comment section 10 days ago, we still have the same issues with the team grid plugin since we updated to the latest WP version. We have been using the plugin for at least half a year without problems. After the WP upgrade we ran into php issues on various lines as to be seen in the comment section, in backend and in frontend. The plugin itself still works then but puts those nasty error lines on the page. Once deactivated the site has nor mor issues.
We really would like to use the plugin as alot of our clients want to see the team section. our website: www.preventatwork.com our purchase code: ea09280e-97ed-459d-a077-7f5845575873 we just prolonged our support and paid for this to get this issue resolved. Please let us know what to do.
Hi
We have updated the plugin to version 1.3.4. It is now compatible with WordPress 6.7+ and PHP 8.2.
Sorry for the delay.
You just need to delete the old version. Download the new version and install it.
Hi,
We have bought teamgrid plugin and have been happily using it for some time but it seems like we have some serious issue with the actual version since we updated WP to 6.7. We also updated to php 8.2. but this didn’t fix the issues.
Will you provide an updated teamgrid version which is compatible with WP 6.7.??
Thanks! Please reply to h.hirner@preventatwork.at
Helmut Hirner
Hi.
Please describe the problems in more detail so we can help you.
omain_just_in_time was called incorrectly. Translation loading for the teamgrid domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /homepages/36/d4297847027/htdocs/preventatwork.com/wp-includes/functions.php on line 6114
Deprecated: Creation of dynamic property TeamGrid\Includes\AssetsLoader::$libs_url is deprecated in /homepages/36/d4297847027/htdocs/preventatwork.com/wp-content/plugins/team-grid/includes/class-assets-loader.php on line 19
Deprecated: Creation of dynamic property TeamGrid\Includes\TeamGrid::$settings is deprecated in /homepages/36/d4297847027/htdocs/preventatwork.com/wp-content/plugins/team-grid/includes/class-plugin-loader.php on line 106
after upgrading to WP 6.7 and goin don php 8.2 we faced those issues. We deavtivated one after the other plugin to realize it’s only due to teamgrid plugin. Once we deactivate the errors dissapear. We have even tried to downgrade WP again but the errors stay the same
you can see the issue here: https://preventatwork.com/unser-team/
Hey. I just prolonged our support and paid the fee. Could you please now help with this issue?
Thanks. It’s already solved. I answered you in your other comment.
Hi there! I’m using layout 11. Two questions:
1. I would like to include the Description field in the default display, not just on hover.
2. I would like to reduce the amount of space between the bottom of the picture and the person’s name.
Are these possible? Thanks so much for a lovely plugin!
Hi.
1. That option is only available for Layouts 8, 10 and 12.
2. Use this CSS code:
https://prnt.sc/k1utjXogEY0k
.tgr-layout-11 .tgr-figcaption {
margin-bottom: 40px;
}
.tgr-layout-11 .tgr-item-inner:hover .tgr-figcaption {
margin-bottom: 0px;
}
Excellent, thank you!
I am using layout3 and having the copy display like layout 4. I am not putting any contact information, skills or social icons. Can the text go the full width of the the area.
Hi.
Try increasing the text size.
That does not work there is a hard break on the left column.
Provide your website URL.
How do I remove the assigned domain? I loaded it on a client’s site and never used the plugin. removed it within days. Now I am unable to use it on another site that might actually be able to use it.
Please review this guide:
https://masterpopups.com/docs/how-to-deactivate-your-license/What you sent does not go with the plugin I have. What you have here does not exist in Media Grid plugin. All I have is an activate link.
I just reinstalled the Media Grid plugin on the site that I activated it with and there is no deactivation area on the plugin.
You should have the following options.
https://prnt.sc/N8MWqRB4u1WVty
Hi,
I have been struggling to fill a need that is hard to find in the marketplace. For teams, I need to have a Team multi-filter option. I have seen this of course for product/e-commerce, but, very surprisingly, I can find nothing for team plugins.
Basically, I want to filter team members by: 1) Department/service area filters AND ALSO: 2) Locations 3) Languages Spoken
Also other possible adds (such as male/female)... Is your team able to accommodate this market need – or provide direction?
I an willing to pay for this feature/dev.
Thanks, Patrick
No, I don’t think that is right. That is only a multi-choice for 1 filter it seems. I need multi-filters functionality.
Looking at the comments, it seems that “johnw304” asked this as well and you confirmed you do not have this function (multi-filter dropdowns or other). Is that still the case?
The functionality we have is:
A single filter with multiple selection options.
is there away to import the demo
You can import the styles
https://prnt.sc/N6aiaRDzJWrVHi! I’ve been looking at your plugin and love the look and how simple it is to set up and get it running. I do have a question, and I couldn’t find the answer in the given documentation. I hope you can help.
I intend to use this to create a profile to each of my students who take my voiceover course, to showcase all the skills they have gained during the programme and to showcase their final project, which is a demo. Does this plugin allow to upload and view an mp3 file?
Thank you!
Hi.
You can use my plugin to perform all the functions of displaying your students’ skills, photography fields, social media, etc. But you can use the following field to display any mp3 file.
https://prnt.sc/l7xagADM27GpDear CodexHelp!
I love the plugin, but i have an issue which is very inconvinient for my client. On desktop the plugins works fine. On mobile (any browser – safari, chrome, firefox – IOS) if I use the filters on the subpage and touch any of them the page is reloading, and on the second touch the page crashed. I use the latest version of the plugin, didn’t use any cache plugin. Tried to turn off all the other plugins, switch theme, latest and older version of wp. So pretty much everything. Please help me. This is the clone version of the site to demonstrate the problem: https://xgo.hu/orvosaink/ – As i said the problem only come out on mobile. Thanks in advance.
Hi.
It works fine on mobile devices.
https://drive.google.com/file/d/15eE7xPeEm7PXuY_X6bm8dKMT1qjBRg-H/view?usp=sharingHi! Thank you, yes now it’s working for me as well. I don’t know what was wrong but maybe it’s not your plugin. Best regards
Good day,
I recently purchased the plugin, i really like it. however, i am experiencing an issue where it does not show pictures on the page. I have used on two pages council members and the team. On the team page it shows the pictures well, however on the council member it is not showing pictures only their names. Please advise
Thank you.
Hi.
If the image is not showing, it is likely that your current theme does not use the featured image. It does not have the following code. Try adding it to your theme’s single.php file.
<?php
//Displays the featured image in a <img /> tag (use this in a loop)
echo get_the_post_thumbnail();
?>
What theme are you using? If you give me admin access I may be able to help you.
support@codexhelp.comI need this plugin so much. This plugin is absolutely indispensable for the project I want to do. However! This plugin slows down the site a lot. I create various teams on my website and add members to them. The subject of my website: series and actors. You can look at this article for example: https://dizitele.com/kotu-kan-oyunculari-guncel-oyuncu-kadrosu/
That’s why I need this plugin so much. But it’s really slow. Many teams have been created and I’ve added maybe 500 members to these teams separately. Now when I click on the “Add New Post” button or click anywhere in the admin panel, I wait for 20-30 seconds for it to open. The site has become very slow. When I disable the Team GRID plugin, the site works at an incredible speed. The thing that slows down the site is definitely Team Grid. How can we solve this situation? How can I prevent the site from slowing down.
Hi.
I see that the public side of the site loads well and doesn’t look slow at all. So something must be going on the Admin side.
We will review the problem. Please send your wp-admin credentials to our email. support@codexhelp.comHow can I remove border around template 9 and add round card border? Border setting is already on 0 width and radius 20px but it won’t work.
Add the following css style.
https://prnt.sc/Rku0gfEV2dPU
.tgr-layout-9 .tgr-item-inner {
overflow: hidden;
padding: 0px;
border-radius: 20px;
}
Dear, how can I use different filters in one page? for example my client need to filter a member: age 30-35 gender male industry car
thank you
1. Create the Filter.
2. Add the Filter to the Member
https://prnt.sc/raHx0LWTOgBB
Dear do you support customize filter, for example my team member has three filed: 1. age 2. height 3. income is there a way to search by such filed? thank you
Sorry. It’s not possible.
I just purchased this plugin. Everything is working great except for the popup viewer. It works fine in the preview, but when I go live and the viewer comes up I am unable to click the “X” in the top right corner or the ”<>” buttons. It is this way on both the computer and iphone.
Hi. Provide your website URL to review the problem.
Hi, I’ve edited my team design and this is the result: https://www.dropbox.com/scl/fi/57ab4bcw8m24jlmjomttf/Immagine-2024-06-21-152509.png?rlkey=1m2smo4ccjisbunq0yu58aars&dl=0
Now I want to: - increase distance between social icons and the black box margin below; - reduce distance between social icons and Member name.
Actually I’m using these codes:
/* Card round corners / .tgr-item-inner{ Border-radius:20px; } .tgr-figure{ border-radius:20px; }
/—-—-—-—-—-—-—-—/
/ Image round corners / .tgr-img{ padding-top:0px; padding-left:0px; padding-right:0px; padding-bottom:0px; border-radius:0px !important; }
/—-—-—-—-—-—-—-—/
/ Infobox external margin / .tgr-layout-5 .tgr-figcaption { border-radius: 20px; left: 20px; right: 20px; bottom: 20px; }
/—-—-—-—-—-—-—-—/
/ Hide subtitle / .tgr-item-subtitle { display: none; }
/—-—-—-—-—-—-—-—/
/ Hide description / .tgr-item-desc { display: none; }
/—-—-—-—-—-—-—-—/
/ Name field margin / .tgr-layout-5 .tgr-figcaption { padding-top:10px; / 20 / padding-left:10px; / 20 / padding-right:10px; / 20 / padding-bottom:25px; / 20 / }
/—-—-—-—-—-—-—-—/
/ Custom fields before descritpion (popup)*/ .tgr-displayer-popup .tgr-displayer .tgr-right { display: flex; flex-direction: column; }
.tgr-displayer-popup .tgr-member .tgr-member-content { order: 2; }
.tgr-displayer-popup .tgr-member .tgr-member-fields { order: 1; }
.tgr-displayer-popup .tgr-member .tgr-member-skills {
order: 3; }How can I do it?
Dropbox image not loading. Please provide your website URL and an example of how you want it to display.
Hi, sorry for the image not working. Try this link: https://drive.google.com/drive/folders/12uHXTbXAgvgTDX-tZlCo51N9XttplurE?usp=sharing
Basically I have 2 problems: 1. there is too much space between the guest name line and the social icons; 2. social icons are too close to the bottom edge.
The names have size 15. In the photos you can see that by increasing to 19 both problems are solved but I have to stay at 15, I cannot increase for aesthetic reasons.
Here you can find a live example of the problem with text size 15: https://alecomics.it/ospiti-smm/ Password: graffiti
Hi.
Set This CSS code:
.tgr-layout-5 .tgr-figcaption {
padding-bottom: 45px !important;
}
Thank you, it works 
HiGood luck,
The team name links are not changing. The links of the teams I have duplicated are ”....example-team-duplicated”. By the way, I don’t want the team to appear in searches, but the members should continue to appear. How can I do this?
https://imgur.com/a/tyuiGwp https://imgur.com/E62lM2XBest regards.
On this Page I have used your plugin and it’s filter functionality also. There are two problems in your filter functionality, if you open the page I have shared, first is if you select let’s say “India” from the filter dropdown, it works and shows the data of India but in the filter box, it still says “Filters”.
The second problem is that when I open the dropdown to filter and choose any item, the filter functionality works but that dropdown stays and I have to click somewhere on the page to make it fold.
Can you please take a look and let me know how can I resolve this problem or if I can use any other shortcode of setting or function or achieve what I have explained. I wait for your response.
Hello Team, can you please share any update on this, it is very important to get resolved asap
Why I am not getting any update?
Hi.
I have already submitted the v1.3.2 update. It is currently under review. You will be able to download in a few hours.
This update fixes the reported issues. Thanks.
Thank you for replying. Can you please clarify, this version will fix both the problems I have mentioned?
Yes, both problems.
Hello Team, Can I have the latest version now. It is very important to me
Yes. Download here:
https://codecanyon.net/downloadsHello Team, The newer version still does not solves the problem I have mentioned above and I don’t think the newer version has been updated yet.
It’s been a week I have mentioned the problem but no satisfactory result. If there is a delay in providing the newer version, can you please provide me any temporary or other solution to fix the error or I would say UI issue the Plugin contains.
I wait for your response.
What version have you downloaded? Version 1.3.2 is the one I submitted and the one that fixes the problem.
Hello i just purchased the Team Grid. I have one issue i cannot resolve, there is a very big gap under the image thumbnails and before the person’s name. How can i make this gap smaller? Uing Circle grid mode
Looking forward your reply.
Please provide your website URL to view the issue.
how can i dm it to you?
