332 comments found.
Hi. Is the demo running OK? The link/button to “change address” and “proceed to checkout” place order do not work for me in Chrome or Safari so I can’t really demo the plugin.
Hi,
yes, I’ve just performed a test on a fully HTML5-compliant browser like Firefox or Chorme the checkout works as expected: https://www.dropbox.com/scl/fi/bm22ycisnk5xb72z4kj6p/wcev_demo.png?rlkey=6sp6rza66czg74tu6qybvpszt&dl=0
Hey i dont get the field for VAT number when i activate the plugin, why ?
Please ensure you are not altering the checkout form in any way and to not use the WooCommerce blocks.
Ensure also to select and European country as billing country.
Hello, I have a license from 2023-12-16 but I cannot activate it on the only site it’s been used on a new version of a plugin, that was updated manually from 1.2.x.
Shows that purchase code is invalid, though it is valid, downloaded from envato.
It’s annoying because I cannot dismiss admin notification about this…
Hello,
try using a fully HTML5-compliant browser like Chrome or Firefox. Try also to disable the other plugins temporarily, one of them might be interfering with the activation process.
Hello, Purchased the module for some years ago. I have just updated to 13.1, but cannot activate.
I have added my username and the Item Purchase Code from the Download page.
Hmm – worked not. Please ignore this 
No Problem!
If you enjoyed the plugin all these years, please consider leaving the 5 stars…It would help me with sales, I would really appreciate it!
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate your purchases.
You can also leave the rating through the plugin description page: https://www.dropbox.com/s/v6zaoe0p6cs4x2o/rating.png?dl=0 )
Have a great day!
We purchased the WooCommerce EU VAT & B2B product in version 12.9 on 25.10.2024 via Envato Elements. Now it turns out that an update is no longer possible and the setup page of the plugin in Wordpress no longer appears in the menu. Does this possibly have something to do with the fact that the plugin is no longer distributed via Elements? We would like to continue using the plugin, so please let us know how we can access the plugin’s setup page again. Many thanks and best regards
Hi, no the fact that is no longer available on elements doesn’t influence the working of the previous versions. Each version is standalone and it is not effected by the newly released versions.
Ensure that none of the 3rd party plugins you are using are interfering in any way.
Thank you for the quick response. Will the version purchased via Elements be updated normally via the Wordpess update mechanism? This is obviously exactly what works here, as can be seen from the omission of the menu item. Due to the omission of the offer in Elements, it is not possible for us to download an updated version. What can we do?
I’m really sorry, it won’t be possible to update. To continue receive updates you need to purchase a copy on the CodeCanyon market.
Hello, Im trying to activate my license “bc2*” but it says Purchase code is invalid! How I can use your plugin?
Hello,
please ensure you are using a fully HTML5-compliant browser like Chrome or Firefox. Try also disabling the other plugins, one of them might be interfering.
Hello, To issue sales documents in PDF our company uses the Woocommerce plugin “PDF Invoices & Packing Slips for WooCommerce”. Currently, if a sale is made with a private customer (without invoicing request) the writing INVOICE (in Italian FATTURA) appears in the document, it is possible that your plugin proceeds to send the writing RECEIPT (in Italian RICEVUTA). We previously used the Italian plugin “WooCommerce Italian Add-on Plus” which performed this useful operation. It is possible to have this implementation. Thank you Best regards.
Federico Vannucci EKB ITALY SRLS www.kebeautyshop.com
Hi Federico, please give a look to the private message you sent.
Hi. I am using WooCommerce Version 9.3.3 with a block for checkout. Can you confirm if your plugin is compatible with this setup? If so, please let me know how to make your plugin work.
Hi,
the plugin requires the default checkout template in order to properly work (this is also reported in the Custom checkout form notice paragraph on the plugin description page).
WooCommerce blocks are not triggering some filter and action needed by the plugin to inject their data.
Hi, Can you make your plugin work for people who use WooCommerce Version 9.3.3 with a block for checkout? Please let me know.
The plugin is compatible with 9.3.3, but cannot be used with blocks for the reasons explained in the previous comment. If no action is triggered while rendering the field or creating them, the plugin cannot its data in the process.
.
Hi, I purchased WooCommerce EU Vat & B2B, but it does not work, showing the fields of “Customer type” and “VAT number (optional)” like your Ads. Can you fix this problem?
Hi,
please note that those fields are displayed only if a European country is selected. To display the customer type selector you need to enable the special option: https://nimb.ws/bfkhpaA
Hi, I have already enable the special option like your screenshot. your plugin does not work on my wordpress theme. what is your email address?
Please make sure that you have not altered in any way the checkout form. Try disabling the other plugin (and eventually the theme) to see if any is interfering.
In order to exclude any plugin malfunctioning, try to reproduce your configuration here: https://codecanyondemo.work/wcev/ (user: demo, pass: demo) and report to me if and how to experience the issue.
because all conversations are public without any choice, is there email support?
Are public because you are not reporting any sensible data no sensible data is requested and performing the required test does require the exposure of sensible data.
You can send a private message through my profile. But before any further contact, please make sure you have performed the required tests.
can you answer my question? what is your email for support?
check the previous reply. To send a private message use my profile page (click on my name then use the low right box).
Hi, we have purchased the plugin https://codecanyon.net/item/woocoomerce-eu-vat-field/19463373
I read in one of your answers that it was compatible with your plugin but I can’t find a way to extract the VAT number or any other of its fields in the invoice form builder.
Could you help me?
Hi,
please do not post different posts regarding the same matter. It makes it harder to keep track of your ticket.
Please look at the answer I left to the other comment you left.
Sorry, I was wrong, this message is for the other developer. You can delete it.
Hi, I need to know how I can extract the field that contains the VAT number in the invoice. I am currently using WooCommerce PDF Invoices & Packing Slips by welaunch
you can use the following snippet in the Packing Slips template
global $wcev_order_model; $vat_number = $wcev_order_model->get_vat_number($order_id);where the $order_id is the order id.
Where should I enter this code? In the child theme’s functions?
You have to put that in the invoce template where you wish to display the invoce number.
Usually it is under the templates/Simple/invoice.php folder (I think inside the theme folder). you need to echo the $vat_mumber where you need to be displayed.
Thank you for your quick response, but I can’t understand what you mean. This plugin doesn’t have a template, the content is built from a kind of internal builder and it is through shotcodes like {{billing_first_name}}. that the content of the customer information is called.
You can see them all here: https://www.welaunch.io/en/knowledge-base/faq/invoice-data-fields/
I understand that I should be able to somehow insert a shortcode like (example) {{billing_VAT}}. after somehow relating the interaction to your plugin
Those are shortcodes that can be used in their visual editor.
They do not expose any shortcode to retrieve data from my plugin, so you should investigate where the templates they are using to format the data you configure in the visual editor are stored and add the code I reported.
However, you should ask their help staff for further support about this matter. You need to ask how you can modify their template in order to display custom data in the invoices (in this case, the vat field content). They should be able to guide you step by step on how to do it.
Hi,
I wanted to purchase a new license for a new project, but noticed from another client that the plugin would not be compatible with the latest version of Woocommerce. The new feature High-Performance Order Storage appears to be a problem. When I activate your plugin, I get this message, “This plugin is not compatible with the enabled WooCommerce feature ‘High-Performance Order Storage’, it should not be activated.”
I can fix the problem by disabling High-Performance Order Storage, but this feature makes Woocommerce process faster for larger quantities.
I wanted to ask if you were aware of this? Thanks in advance for the feedback
You may ignore this message. I see now that this has been reported before and it would only be about a notification here.
Hi,
No problem. The latest version of the plugin is fully HPOS compatible
Helo..
After updating wordpress, woocomerce and the plugin it seems to stop working as should.
It hides the “Requiere invoice” checkbox each time a different country of shop is selected and removes VAT.
Please advice.
Best regards
Hello,
I’m unable to recreate the issue. To understand if the issue is actually caused by the plugin rather than a 3rd party interference, please use the following site (that runs the latest version of WordPress and WooCommerce): https://codecanyondemo.work/wcev/ (user: demo, pass: demo) to recreate your scenario. Report to me how to experience the issue.
Hi, i want to add the vat number (wich is shown in the order e-mail) to my pdf invoice (PDF Invoices & Packing Slips for WooCommerce) any suggestion how i can do that?
Hi,
Yes, you find more details in the ARE YOU A WOOCOMMERCE PDF INVOICES & PACKING SLIPS USER? paragraph you find in the plugin description page (after the infographic).
Thanks!
Installed and enabled. Nothing visible in cart/checkout I see options (vat…) by using: edit profile. The theme is the basic one. WP 6.5.5 2 extensions : WooCommerce 8.8.5 and yours Thank you
Without any further clue, it is quite hard to determine the cause of the issue and suggest you a solution.
Please make sure you are using the default checkout page template instead of WooCommerce blocks.
Hello ! I just bought your plug-in (Eu VAT & B2B) but there is an error while uploading it via WP. I tried to upload it directly via FTP, and same problem : I don’t see the plug-in listed in all my plug-ins. What the problem be ? I have the latest WP version. Greetings. André M.
Hello,
please note that the zip file you download from codecanyon contains the plugin package and the documentation. Extract it, you should find a file named woocommerce-eu-vat-field.zip. That’s the package you can install!
Hi there!
Firstly, I must say that your plugin is awesome!
I have only two questions:
1. How can I make the Tax office field as a required?
2. How can I make the Business activity field as a required?
Now there are as optional, and I cannot find how I can make them to be required for customers to fill.
Can you please help me with that ?
Thank you! Nikos
Thank you for your appreciation!
- enable the business and/or invoice request options: https://nimb.ws/WxTY5Bz . They will make the field mandatory for business
- Same as before
Hi there! Thank you for your swift response.
My customers will be only business and not simple consumers, so I don’t need the “Business type” selection field because I must always issue an invoice for every sale.
That’s why I need “Tax office” and “Business activity” fields as required for every order.
Is that possible with your plugin? Thank you!
Thank you for clarifing.
The plugin hasn’t any option to make it mandatory, it automatically sets that option according to the user type (customer or business).
You can however modifu the WCEV_VatField.php and replace line 281 with:$gr_tax_office_is_required = $posted_data['billing_country'] == 'GR' ? true : false;
If you need, for few dollars I can eventually create an addon for your specific case (I’ll modify the plugin to support the addon + the addon that implements your need), so you can in future update the plugin without worrying to restore the customization! If interested, send me a private message (click my name then use the low-right box reporting your email).
Hi again! You have a message from me! Thank you!
Got it, please check your inbox!
hi, My store displays prices excluding VAT and applies taxes at checkout. I would like the plugin to add/remove taxes according to these rules:
Non-IT company but VAT registered in VIES -> no tax
IT company -> tax
Non-IT company and VAT not registered in VIES -> tax
Is it possible? thank you
Hi,
is your online store based in IT? If so, you can use the following settings: https://nimb.ws/jofEgn7 (tax removal: on, tax removal for local based users: off) and enable the VIES validation.
However, with the VIES validation option set to on, the company with a VAT number not registered won’t be able to checkout. If you wish them to allow the checkout, I can create an addon that allows you to do that.
If you send me a private message (click on my name and then send message via the low-right box) reporting your email and the description of the scenario you need (as reminder for me) I can send you a quotation.
During customer registration, website crash with this error:
TRACE: Vat Translation Error SOAP-ERROR: Parsing WSDL: Couldn’t load from ‘http://ec.europa.eu/taxation_customs/vies/checkVatService.wsdl'
Make sure your server is configured to perform SOAP request. The plugin uses that protocol to perform the VIES validation.
SOAP is enabled but vat validator doesn’t working
If you get the same error, it means the soap isn’t properly enabled.
