139 comments found.
Can you guys resolve the problem I have with this app. i have created a support ticket #425167. I have been trying to solve this issue for the past week but the support is too slow to come by.
pls check responses there pls
I am very frustrated with the level of support from this guys. When you create a ticket, they will close the ticket and ask you to create a new ticket without solving the issue. I have created over 6 ticket for the same issue. I think they do that deliberately to frustrate the customer. It is going to be bad for business. If you offer support, make sure you fulfill your promise. I have been struggling with this issue for the past 3 months with no support. Too bad
keep remmember that if you need support then you have to create ticket on support dept. no if you are ticket on abuse deptor installation dept then its simple they never answer about those. make sense and create ticket on support dept to get suppot
hello, my server had crashed, I reinstalled it and changed the IP address but the domain remained the same. but my license does not work. I went to my customer account on viserlab.com to see if I can contact you. but it is impossible because the support has expired. I understand that we do not intervene for technical problems given the expiration of the support but I have a problem with the license.
give me an email by which I can give you details in order to solve the problem.
Hi,
To keep our support system efficient and seamless and to keep your data safe and secure, we’ve developed an easy-to-use support portal for you.
Please open a support ticket here: https://viserlab.com/support
Our Technical team will assist you.
Regards
Hello. If I want to use my own app with this platform, does it have api for such integration? Thanks
Hello,
Thank you for contacting us. All of our items comes with full source code. so you can modify as you want. you can add new features, apis, designs or anythings you want.
Please let us know if you need any more help.
Regards
I have a question even though I took a look at the demo please explain to me: the one who receives the money must necessarily have an account or the agent will make the transaction directly
the agent receives notifications according to the country where he resides or no matter the transfer the agent will make the deposit
please give me more details I want to understand before buying it and I also want you to add me the payment methods like PAYDUNA, CINETPAY, FLUTTER the application is separate the site is separate or if we buy the application we are entitled to the site ? THANK YOU
The agent will be in-charge of payment and transfers.
We can do as you want for an additional charge. Please open a support ticket from the URL given, our technical team will assist you: https://viserlab.com/support
receipt is automatic or necessarily requires an administrator to transfer funds?
the agents are in charge to transfer.
which means we must necessarily have agents in our countriesOk
yes sir 
Is this app fully functional or just a template? Secondly, do you have an apk for demo?
Its a complete solutions.
Yes, we have app: https://codecanyon.net/item/viserremit-cross-platform-ultimate-remittance-solution/48997832
Good. Is the cost include the web, admin and mobile apps (ios & android)?
Its comes with web version here and you will have app if you want for additional charges
If I buy this app can you customize it for me and install it?
Hi,
We are selling ready codes here and you will get the same files as the demo has. Now, if you want to add any features there or wanna change anything then you may make those done from your end. unless you may hire any experts or you may hire us to make those done. all additional works under additional payments.
If you are interested then Please open a customization enquiry here: https://viserlab.com/support
Our Technical team will assist you.
Regards
You’ve been saying you’ll update “next month ” for the last 8 months!!! Which month exactly will you be updating?
I have the same issue, fake support spamming ticket. Tickets are created by non user. Viser, we aren’t stupid. This is a know issue on all of your scripts.
I submitted a ticket, #459887- Moulin, Ticket 729218, Nocholas – you said next version we will provide a fix
I get over 86+ spam tickets a day. database just getting clutter. Bandwidth suffering.
Sir,
We are on vacation for the Biggest Muslim Festival (EID). We will be back online on 23rd June.
Please provide your requirements here: https://viserlab.com/support
Our team will assist you on that date.
Regards
Hi , I want to buy this , But when you are updating ?
HaHaha just read the fake support ticket story of abunowmankalim53 , why you not resolving his problem bro ? why you cannot keep a honypot or invisible captcha ?
I bought this . I have not downloaded it. I am waiting for your revert. when are you updating it ?
We are currently working on an update to ensure our technology stack remains current. This update is expected to be available online within the next month or two.
Will it make sense to wait for it or should we deploy it right now ?
you may deploy it right now if you need it
do you provide deployment and custom services?
Yes, we do
We can do as you want for an additional charge. Please open a support ticket from the URL given, our technical team will assist you: https://viserlab.com/support
When do you plan to update viserremit?
With next month
When you do , please add these basic features.
1. Coupon code 2. First user offer option 3. Affiliate program 4. Autmated transfer to bank via flutterwave api
Noted
kindly add support ticket off on system from admin because random person making fake support ticket by using software. https://prnt.sc/QIlfk864Lzep
if they registrared and create support tickets inside your system as a valid users then what we may do on it ?
Hello abunowmankalim53,
All tickets submitted on your platform originate from human users. Our system is inherently bot-proof by default, meaning no third-party software or code can generate mass tickets.
No, i contacted with the person who create fake tickets in my website. He told me he is using a software for marketing. https://prnt.sc/SHnbF25f0cPa
General knowledge if any person manually creating this why not showing his mail because without mail id he can’t submit any ticket. https://prnt.sc/nmZd-JIqnron
in your all scripts same problem that i have bought. 1.changelab 2.viserremit 3.dealshop 4.tutolab
1. https://prnt.sc/q5hVLwCbV-sE 2. https://prnt.sc/fked-sO28-cn
I am repeating again sir,
All tickets submitted on your platform originate from human users. Our system is inherently bot-proof by default, meaning no third-party software or code can generate mass tickets.
Will you please prove that they are bot submissions?
Additionally, please open a support ticket from the URL given, our technical team will assist you: https://viserlab.com/support
Hello
When your new update version is available? Also why not possible to print the transfer details or receipt of transfer as for any transaction need to be printed
Hello,
Thank you for contacting us. as we have a lots of system running with 19000+ domains so its will take times to release an update. we have several plans but not sure when we release which update with which features.
Please let us know if you need any more help.
Regards
When is the update?
we start updating all of our system, we will start releasing soon
Private demo allows administrator access, user access throw username or password error
hi, if you face any issues, please open a support ticket from the URL given, our technical team will assist you: https://viserlab.com/support
Try registering a user account and check,
hello I have a question is each time I make a transfer can I print the receipt for the customer in agent ?
Please check our demo for better understanding.
I’m trying to access your agent demo but your agent panel demo has a password
the admin panel works for me, your software is good but I need to access your software agent to check. if I can print each manual transfer in paper
your software admin panel is very good I give 5 stars
create a agent from admin end, or change old one password
I don’t know if you understood my question in fact I want to access your demo agent
pls create a agent account from admin end and login from agent panel
are there options for automatic and manual payout options?
withdrawal are manual
Hello,
I raised a ticket yesterday relating to issues using Nexmo SMS and still waiting for your response. Please can you check my ticket?
Thx
Pls check responses there
What css should I put on custom css to thicken the header ” Transfer Remittance At Low Cost” fonts?
latest one
What kind of an answer is this? Do you read the questions?
we use latest bootstrap. version 5
Tbe actual problem is when you use “Currency Rate APi..this this one https://www.exchangerate-api.com/
It alters the base currency rate from 1=1 to some funny rates. You need to check it. Currency API (currencyapi.com) works fine.
our one also works fine, im not getting any issues there
