5004 comments found.
please reply 87 and 88 tickets. long time no response.
We will check your ticket and reply soon.
I want to know from you, soon means how may days??
Please reply 87 and 88 tickets emergency basis
I expect your reply, tickets no. 87 and 88.
After telling, you will reply soon, 8 days already gone
Can I connect any device for attendants? Eg: Biometric or qr code device
No. You can now take QR code attendance Only.
Waiting for reply on mail since 7 days 
Your email will be answered tomorrow morning.
Hello
Is the student’s position correct if multiple students have the same exam marks?
https://prnt.sc/TgI5dw1DE7PS
Hello sir,
In such a situation, the admin can set his position if he wants.
Kind regards.
(1) I try to promote students from old academic session 2023-2024 TO new academic session 2024-2025, and the students still remain in the same old class. Meaning promotion not working.
(2) I try to change the academic session from 2023-2024 To 2024-2025 and is not updating. Still showing the old session.
In my school We have start a new academic session and I need to promote students to a new class today, and set a new academic session. But non is working.
I have send my c-panel login to your mail.
Ticket No #181
Please it very urgent to fix this.
Sir, replied to your Ticket and email.
Hello. I tried to upgrade to the latest version but for some reason the upgrade failed. Please remove the key from the upgrade log so i can try again.
Reason are my share hosting server was downgrade to another server and I lost the upgrade.
And the server was not backup.
I HAVE SEND EMAIL WITH TITLE:
Purchase Key Removal Request – [bffa47fc-640
Please attend to my ticket
Ticket No #180
We’ve resolved your issue.
Kind regards.
Try to change academic session so that I can do promote students to another class.
And the academic session cannot update, still remain in the same session
The system session is currently 2023 – 2024.
And our new session that we started is 2024-2025.
1) What are the steps to fellow to promote students into 2024 – 2025 session?
2) how do I activate 2024 – 2025 session
Already replied to your Ticket.
When I share my site via WhatsApp this image is not displayed, how can I make it show my logo when sharing?
https://prnt.sc/Z86KS67Zkb3rHello sir,
Follow the steps at this URL: https://support.ramomcoder.com/knowledge-base/article/pwa-not-working
Kind regards.
Hello, what hosting provider do you recommend for this project if it is going to be used as SAAS, due to the customization of the wildcard domain or subdomain?
You can buy from any reputed hosting provider. But we recommend cPanel based server, if you want to generate auto subdomain.
Thanks
please reply to my Ticket No #179 i need to diable the saas addon
Sir, replied to your Ticket.
Hello, there is something wrong with the WhatsApp function. I registered correctly but the contact is only OFFLINE
Sir, replied to your email.
Okay, but it haven’t been resolved, please.
my question is how will the use or see the session to enable use it in a various school but I can’t find it.
That’s making it accessable or visible From the super admin to school dashboard
Sir, replied to your email.
i want to disable ramom saas addon from my site. please guide me. also raised a ticket related to that- Ticket No #179
Sir, replied to your Ticket.
Hi sir, i am facing an issue. I create a website for a school & link a custom Domain. Now when i enter only domain like example.com it is open website home page but when i try with www like www.example.com it is open login page instead of homepage.
What i do for this plz suggest me.
please reply
Hello sir,
Sorry for the late response.
We provide customer support through support portal https://support.ramomcoder.com so please open a support ticket with your issues, our technical support team will help and solve it.
Kind regards.
please check Ticket No #173
Replied to your Ticket.
Waiting for reply on mail since 3 days
Already replied to your email.
hello ramom developers I wish to purchase your script but I have a presales question. can your script work with https://board.support if no did you have any plan of integrating it into your script?
Hello,
We have no plans to integrating this.
If you want to integrate it, you need to do customization with a third party developer.
Thanks
Kindly attend to Ticket No #172
We are looking at your ticket and then responding.
Hi, pls look into my Ticket No #79
We are looking at your ticket and then responding.
Subject: Urgent Follow-Up on Ticket No. #79
Dear Support Team,
I appreciate your response regarding Ticket No. #79. However, the delay in resolving this issue is affecting our work. Could you please prioritize this and address it as soon as possible? Your prompt action would be greatly appreciated.
Thank you for your continued support, and I trust in your swift resolution.
Best regards,
Hi, please adviseTicket No #164 & #176. Tks.
We are looking at your ticket and then responding.
How can holidays be indicated or configured for attendance ?
