5004 comments found.
Can i install this script in shared server? what is database structure ? single database or multiple for different branch ?
Hello,
1. Yes.
2. Single Database.
Kind regards.
can it be installed on subdomain ?
is it possible? if yes then HOW ?
Yes. You don’t need to do anything separately for this, you just install both scripts on the main domain.
Ok Thanks, i’ll go for it.
Ticket No #79 issue can’t solve please sir
Sir, replied to your Ticket.
Ticket No #102 please sir . can’t solve my issue. please sir today student account issues solve. pls pls but once issue solve issues
Please sir solve my issue already 5 days report ….........????? can’t you problem solve
Ticket #102 Sir I am very disappointed.
We are working on your issue and will send you the patch very soon.
Hello, please I need your help, how to make a school admin to have access to Session because I can only access it when I login as super admin but when I register as school admin, I won’t be able to see the Session anymore…. thanks
YOU REPLIED THIS:
Hello sir,
Sorry for the late reply. That means you want session access options each branch?
Thanks
AND I REPLIED THIS:
Off, course yes, to enable them complete the processing of the results and all that
less than a minute ago Flag Edit I Still have not gotten your feedback on this and it is very urgent
Reply to my Ticket No #114
Ticket #93 Bro I am very disappointed. I never expected this from you. Why are you like this! Give false assurances to me! What do you think of the customers? I made a grave mistake by giving you money. You will surely suffer the consequences of this false promise. Aren’t you afraid of the Almighty?
When we make some changes in the script, we do a lot of checking to ensure that it doesn’t harm the running database and that it works in sync with upcoming updates. For which there may be some time delay.
Anyway the patch file has been sent to you.
I understand. Thank You. Regarding on this I have sent mail to you..
I have sent a mail and created a Ticket (#116). Can you please check and reply…
I will check your email and you will get feedback soon.
Have you checked yet?
Please inform what I will have to do for this.. Kindly inform…
Sir, replied to your Ticket.
3.Upcoming update date???
1.Exam subject not sequence with date.. 2. When we enter invoice payment system by default select all…Need Select manual option.. 3.Upcoming update??
We provide customer support through our new support portal https://support.ramomcoder.com so please open a support ticket with your issues, our technical support team will help and solve it.
Thank.
Reply to Ticket No #109
Replied to your email.
There is no need to communicate in multiple ways, this means through comments and Ticket.
I know no need to communicate in multiple way But please reply to my email
Ticket No #114
Replied to your email.
Reply to my Ticket No #114
hello team,
I would like to see in the next update those features if possible. but must be take this features in your dev road map.
1. Principle message section on the school landing page.
2. in the landing home page button section custom section here we can set quick URL links like board links, board result links, and other govt import links. but other countries can use also it to set quick links and other purposes as they wish.
3. bkash payment gateways API.
4. let me know when you also be release the flutter app version.
please can you check Ticket No #102
I will check your Ticket and you will get feedback soon.
thanks you sir please sir i want to urgently replay
We will check your reported issues and give you feedback as soon as possible.
Ticket No #102 issue can’t slove please sir
You have reported several issues, we are checking them and will respond to you soon.
Kind regards.
Please if you were given support on invalid purchase code Please can you drop the solution you where given Please
The solution is using your codecanyon username you where using when you purchased the code (If you have changed it)
But I quess theirs a way for the system to recognize the new username to use for the verification
Please respond
After following the above step by using the envato username i used while purchase on the app update page it showing this error please how can it be fixed
https://prnt.sc/SiYj9xgzDIaGReplied to your email.
In future if you face any problem, we provide customer support through our support portal https://support.ramomcoder.com so please open a support ticket for your issues, our technical team will be happy to assist you and solve it.
Reply to Ticket 104 & 109
Good day, I am still a fan of your work after years. Please how can I make a session a default?. As a new School session starts this September. Please help. Regards,
Currently the feature of selecting separate session for each school is not available.
Kind regards.
I believe they can make the system more smarter by adding some other features to the current system. Example : 1. The developers could add frequency to the fee setup. That is the school could deside to set up a daily/monthly/ Yearly collection excluding weekends and public holidays.
2. Admission fees are paid just one time. That is the very first day of admission into the school. The current system requires that you have to manually take it off the existing students if not they will be billed. This can be automated to help both students and accountants.
3. With regards to attendance, a lot of schools give grades/marks to attendance in their final students reports cards. This can also be automated. The system can be configured to give marks to the student on each day of attendance
With these recommendations, I believe the system could ease up with a lot of manual activities being done and also eliminating errors. Am patiently waiting for these recommendations to be considered
Purchase code not working
Its Already Morning Please How can i fix invalid Purchase code.
Ticket No #104
Sir, already replied to your Ticket.
I tried to integrate ZOOM and BIG BLUE BUTTON in my purchased software, But I can’t do so. There are no valid documentations for integrating Zoom / BigBlueButton into the Live class rooms module. As the school is completely shifted to virtual environment, this feature is highly needed now.
So, please send me the documentation links for the same.Thanks.
We are preparing a documentation and will send it to your ticket very soon.
Kind regards.
Hello, please I need your help, how to make a school admin to have access to Session because I can only access it when I login as super admin but when I register as school admin, I won’t be able to see the Session anymore…. thanks
Hello sir,
Sorry for the late reply. That means you want session access options each branch?
Thanks
Off, course yes, to enable them complete the processing of the results and all that
I Still have not gotten your feedback on this and it is very urgent
Ticket No: 93
I’m writing to bring to your attention a pressing concern that has been ongoing for six months. Despite my initial report, the issues persist, leading me to feel that our concerns are being overlooked.
Key Challenges:
1. Lack of issue deadlines and transparency in the support portal. 2. Numerous bugs requiring immediate attention. 3. Limited reporting capabilities, including: – Monthly amount remaining – Multiple fee group/type search 4. Validation and security concerns: – Students can send internal mail to everyone (should be restricted to their class) – Users can edit their profiles (should be restricted) 5. Excessive mandatory fields, particularly on the frontend 6. Flawed inventory design 7. Absence of a complaint feature on the frontend 8. Fees group should be added on student profile that we can add/remove from student profile. 9. Should be added Teachers/management/parent online meeting facility.
To ensure seamless customization and updates, we kindly request access to the latest update files and database. This will enable us to:
1. Save our existing customizations 2. Easily integrate future updates 3. Maintain control over our tailored configurations
Please arrange to share the necessary files and database at your earliest convenience. This will greatly assist us in managing our instance efficiently.
I urge you to address these issues promptly, as they significantly impact our experience with your system. While the system shows promise, these problems hinder its effectiveness.
I request a detailed plan to tackle these challenges and implement necessary improvements. Your prompt attention to this matter is appreciated. If you want I can help you more for the betterment free of cost just knock me once.
Looking forward to your swift response.
Hi
Still waiting your response on my ticket #81
Thanks
Kindly reply to my ticket No. #84
SAAS Settings not saving plus some other issues. You asked me to give you access to my cpanel and login to my super admin account but nothing has happened.
I will check your ticket and you will get feedback soon.