62 comments found.
Hello..i just buy this plugin…But when i try to my web and open into my phone, my browser (Chrome) said the plugin is not supported… and please give me the documentation about Doku and Xendit tutorial to make automation…im from indonesia…thanks
Please contact our support team to get technical support.
Support Link: https://support.creativeitem.com/
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Please improve the CEO of this plugin, I am making profits with this addons but I am having a lot of trouble indexing some pages on Google resources.
Thanks for letting us know about your difficulty. We will discuss that.
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Can consumers who buy our ebooks use bank transfer to pay?
will it work on your mobile app also can sale physical products?
Sorry sir, Physical product sales feature is not available at this moment. We will add this feature to our future versions.
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Please improve this addos it’s incredible but there are many things missing Google indexing doesn’t work. The download folder should be located outside the server as leaving files in the site’s public folder may pose a risk of being downloaded by some people who have knowledge of brute force.
This plugin has an error that it cannot be indexed by Google, it is a very serious error because it is a basic thing, a page that cannot be indexed has no value.
This needs to be fixed very quickly
I did several tests and there is a problem
Your comment has been noted, and we will discuss it with our team.
You can build website very fast using our premium services. Learn more about our offerings here
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When is the next update?
Hello sballoorbeedu,
We’re consistently refining and expanding the Ebook Selling Addon. Your input on desired features for future updates would be incredibly valuable. Is there something specific you’re hoping to see?
Send us a ticket at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
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Fix the issue for ebook preview, its not working i already mentions in my previous comments. Also please include options for Audiobook, EPUB file format support, add social media share options.
Audio lessons(Inside course module) and sharing options may come in the next version, although this is not yet confirmed.
If you want to get it in the Ebook addon, you should customize it.
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Any plans for the upcoming days regarding the above updates?
The date is not fixed. But it is expected to be released this month.
You can build website very fast using our premium services. Learn more about our offerings here
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I can’t contact support
Be back soon!This website is under maintenance. Check back tomorrow!
Hello Sir,
Support link issue has been resolved. You can contact us now. Support Link: https://support.creativeitem.com/
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We need the option to sell ebook packages in larger quantities, I need you to improve this addon, it’s been almost a year since you’ve updated it.
What do you mean by package? Package with multiple ebooks. Or just a large number of ebooks?
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Please include options for Audiobook EPUB file format support
We have noted your request. Thanks for your suggestion.
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Hi, price of the product is missing on the product page : https://demo.creativeitem.com/academy/ebook/ebook_details/adobe-photoshop-complete-guidelines/8
Thanks for informing us about that. We have already noticed this point. It will be updated.
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Any plans or option to add Audiobook?
Not yet, can you explain your idea about that? How do you want it?
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Its similar to ebooks but in Audio format, also its good to have post cast audio file feature.
Hello Sir,
We have never before had requests for this feature, hence this feature is not available right now. But thanks for your suggestion we have noted your request. If you need this feature right now then customization is required for this functionality.
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Hello sballoorbeedu,
Thanks for your interest in our product. We have noticed the issue you mentioned. We will update our demo soon. At this moment you can check the tutorial video we have made on this addon in our YouTube channel. Here is the link below. https://www.youtube.com/watch?v=8ImcvN_pjkI
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I already bought this product. Even my installed site showing the same error message. Please fix the issue asap
Hello sballoorbeedu,
Please contact our help center regarding this. Our technical team will help you resolve this issue. Support Link: https://support.creativeitem.com/
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Any offer in addon during sale
Yes sir, addons are the on 40% discounted price right now.
Can this be used to sell Paper books ? Also can the e-books be restricted from downloads, for users to read online online
Sorry you can’t sell Paper books with this addon. restriction feature for downloading e-books is already available in the addon.
There is no iyzico as payment method in the eBook add-on. I don’t need to open a ticket for this. I hope you will solve it
Hi, thanks for your interest over our product.
You will need the customization service to get your recommended Payment Gateway into your application. Let us know if you want to hire us.
Send us a ticket at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
Hello, in ebook, there is no manual purchase, can you add manual ebook purchase feature from admin side
Thank you so much for getting in touch!
You will need the customization service to get your recommended features into your application. Let us know if you want to hire us.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
any number to add how many pages?
Thank you so much for getting in touch!
Can you provide more detail? So that we provide you with the best support for you.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
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Good morning,
Your update (v1.4) is very good, but the member can no longer return to his site page. It should backtrack on the browser. It’s not a very professional method in my opinion!!
Thank you so much for getting in touch!
We have noted your comment. Our developer team will research on this. Stay tuned with Creativeitem.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
Thanks for your message, we will review your reported issue. Please note that there are some limitations in the demo. If you get similar issue in your own live site, give us a video screenrecord, so that we can investigate.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
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Improvements, I would not budget for this improvement because it is something that you must offer to all buyers, I noticed today that the keyword for product keywords is taking the same as the configuration on the website’s home page, the right thing would be to appear on the product page keyword for each product, so it is difficult for search engines to show a product page with several keywords.
improve this please.
increase the price of your products but deliver something that really works and doesn’t cause headaches.
Thanks for letting us know about that. Your point has been noted.
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can you answer me the ticket:33014 I found a problem I need guidance on how to solve it I sent a video to show.
We have informed your message to the appropriate team. They will contact you shortly. We appreciate your understanding.
For the love of God, fix it, I already opened several support and they don’t solve it. I configured the ebook module on your website, I did several tests and it did not work when When purchasing the ebook, there is no option for the customer to download the ebook, there is only an option to download the proof of payment, improve this, you need to test the products before selling them without logic.
Sir, Can you please mention your ticket number?
I gave up on the project your support was not solving my problem
Please assist our develop if you are facing any issues.if possible provide screenshots or videos. So that we can deliver the best support for you as soon as possible.
Please apply on product update I reported bugs Your request (32762) today download the version available here and the correction has not been made yet I had to open support again.
We have reviewed your ticket. The list you have mentioned in your ticket as bugs are not bugs. Those features are not just available. Also, we have noted your ticket as a suggestion. We will research them in future. But if you need your mentioned features immediately in your application, you will need the customization service. Let us know if you want to hire us.
Thanks for understanding.
thank you your support is amazing.
We hope you’re enjoying using our application. We’d appreciate it even more if you’d leave a review on the Codecanyon site to help make choices for other possible customers.
Wish you have a beautiful day.
My project is ruined, today I discover that all the products that customers should buy have been indexed and they are downloading them for free, I am very disappointed. Investing a lot in the project paid freelance and I’m at a loss.
