339 comments found.
I tried to use the PayPal payment forms. It works perfectly on Stripe but not on PayPal. The welcome message remains and does not transfer to the PayPal service. I used the same template as for Stripe, I just changed the payment method. Are you familiar with this problem?
Hi. Please extend support period and provide access to WP dashboard. I’ll check what’s wrong there.
My country does not currently support PayPal. Can you incorporate Paystack Gateway as an alternative solution? And does your system assign a distinct number to each transaction conducted?
Hi. Unfortunatley, I don’t have such plans.
Is there any support here? A few days ago I reported an error via the support form and I have not received any response. Payment via Stripe does not work. It does not redirect to the payment operator. How to fix it?
Hi. Please provide access to WP dashboard. I’ll check what’s wrong there.
The form doesn’t send to my specified email address. I tried gmail and clients email as well as my own. Can you help me please? Ive sent an email the other day but no response.
HTML-element is not a user input field.
Ok thank you, is any way I can add price and show in my email. I must say WOW this is so far the best form plugin I have purchased and for the price is a steal… Thank you again
If it’s fixed value, you can include it into hidden field (not really good solution). Or include it directly into email subject field.
Thanks, now I have question or I’m missing something, I have created form with “logic setting” but some of those files still it show when I click to another window… here the video: https://clipchamp.com/watch/kX368d4WB60 I can PM you the code so you can tested.. Thank you
Hello I ‘m using this plugin with Acellemail api, api works good but there is problem the double opt-in not work and subscriber gose as confirmed direct
I need to know where is the problem from Acellemail api or somthing else
?
Please provide access to WP dashboard and explain how to see the problem.
Hi there – I’m loving this plugin, but am having problems getting the formatting to show up correctly on Chrome browsers. I sent you a message yesterday about this, but have not heard back. Please let me know how to fix this issue. Thanks!
Helloooooooo???
Please provide access to WP dashboard and explain where to see problematic form. Currently what I see on your website is a well-formatted form.
Hi! could you share with me how to exclude Saturday and Sunday’s from the date picker?
Hi. Unfortunately, there is no such feature.
Hi, is there no way to exclude Saturday and Sunday?
Nope.
Hey. I can not see RTL in demo. can you direct me to one ?
I don’t have such demo. Create your own form and check how it works.
Hi, I’m having some issues with the HubSpot integration. I sent you a message about it.
Sorry to disturb you, I’ve already solved it.
Please, reply to my email asap reg login/register form
Replied.
You replied but my problem is not solved! Check my mails again and revert back. For the purpose I buy this plugin is not resolved. Your documentation is incomplete. Create a demo wordpress and send me the URL of login form.
I don’t know how to help you in that case. Please request refund and try to find different solution.
If I send you the login details of my wordpress where greenforms plugin is installed, can you help me creating the login and register forms?
Why do you guys not reply to any question within a day? Reply to my prev mail ASAP.
1. It’s weekend. 2. We may have different timezone.
Creating forms is not included into support scope. If you are not agree, please feel free to request refund and try to find different solution.
I created a login and register form. After submitting the registration form, if that email already exists, then how to show a message like “this email already exists”?
Second, my login form has two fields – email and password. I mapped email to wp-user-email. From which field to map password? After submitting the login form, login is not taking place.
That is the small issue that I am having. You guys, in 5 days are not able to address the problem/resolution.
Another, buying or refunding is my private decision. You are obligated to answer any questions within the support period as the top priority manner.
1. There is no such feature. This is not user handling plugin.
2. Provide access to WP dashboard I’ll check what’s wrong.
3. I reply according to CodeCanyon term and service. Pinging me every 6 hours moves your request to the bottom of the list. This is how my system works. So, it is not necessary to send me multiple requests per day. It plays against of you unfortunately.
I buy this but is no working doesn’t let me upload pictures said internal error
Please provide access to WP dashboard and explain how to see the problem.
I fix it, quick question why can add my google api for address to get map location and current location option
There is no such feature, unfortunately.
You guys can’t integrate?
Unfortunately, I’m not available for freelance/customization work.
Hello, is it possible to include custom fields in SendGrid integration? Only the Reserved Fields are visible/editable.
Hi. Thanks for reques and sorry for late reply. This feature will be added in next release (coming soon).
Hi, The Alpha validator in name field is not working. Please fix it. Suppose I type SAM2321, it is not showing any error message….?
Second, in progress bar, the buttons – BACK & NEXT are not horizontally aligned in MOBILE screen. I am using two column layout for this. Please add no-wrap property for columns (for mobiles).
I tried contacting through EMAIL, but got no response from there. Pls reply ASAP.
Hi.
1. Sounds startnge. I’ve just checked validator – it works properly, Please provide access to WP dashboard, I’ll check it on your side.
2. On mobiles all elements are stacked independently on layout. This is how it works and I don’t have plans to change this behavior, unfortunately.
Hello Halfdata Team, I have made several attempts to request support, via email and via support from themeforest, it would be a shame if we wait for a bad review to offer an answer
Hi. You are asking for feature, that doesn’t exist in the plugin.
OK, I get it, but it took me a 2 weeks wait to get a one sentence answer. Please take my words constructively.
Unfortunately it is impossible for me at the moment to be able to do the renewal. But even so, my version of wordpress is only giving an error if I use widget but using shortcode it works fine.
Could you at least tell me how to make the icons appear? I have enabled all the options in the configuration but only one line of icons still appears.
In my standalone version I have a large amount. By the way, it would be good if you added the option to configure the outgoing email with a validated smtp account in the future, since my standalone version was useless because by not being able to establish a validated smtp output, the server does not allow me to use emails via phpmailer… I hope you keep that in mind
Hi. UNfortunately, I can’t provide support if it’s expired.
After many hours I managed to get the one installed in wordpress to send the form but despite the fact that it sends the page to insert the widget, I get this Warning error : Undefined array key “form-id” in /home/loans/public_html/wp-content/plugins/halfdata-green-forms/widget.php online 23
Please, would there be any possibility that you could make an exception and help me to solve this error…
Please extend support period (it’s expired unfortunately), provide access to WP dashboard and explain how to see the problem.
Unfortunately I am left without an application, my server does not allow the output of any mail that is not via validated smtp. and from the configuration panel I have no option to tell green form to use a validated smtp, what bothers me the most is that throughout all these years all the forms have just fallen, that is, they do not work and the sites that I built and inserted the form, they ran out of form, a crazy thing, but hey … and curiously I installed the wordpress version, 1 does not send the forms despite the fact that wordpress is configured with a validated smtp, all emails are sent perfect EXCEPT the forms….Really very very frustrated
Please extend support period (it’s expired unfortunately), provide access to WP dashboard and explain how to see the problem.
Hello friend, I come to you because I really have no other option but to bother you, you will see with my lady friends from our own codecayon we have bought you the green form standalone and wordpress version and the standalone version of popup. Everything always worked perfectly but I have changed providers and now the forms are not sent. The provider tells me that the outgoing emails must be validated with an smtp account of the domain but I do not have this option in the configuration and therefore I am unable to send my forms and all the ones I have in progress have stopped working.
I know that my support has expired, but unfortunately for political reasons from my government it is impossible for me to renew it since since they don’t want us to spend dollars abroad they increase us very strongly with internal taxes and to give you an example if I pay something of 20 dollars I end paying almost 40 but in addition to this I have to add 75% of the country tax. It is really impossible for this reason and for the moment until they change this measure I cannot renew it, I appeal to your generosity to request this little help…
Please extend support period (it’s expired unfortunately), provide access to WP dashboard and explain how to see the problem.
Hello, I ask you a question because the wordpress version in the icon library to add to the forms only has a few, unlike the standalone version that has a large quantity and variety (I clarify that I have both versions) but I need to use the wordpress version….) can a form made in the standalone version be imported into the wordpress version?
Please extend support period (it’s expired unfortunately), provide access to WP dashboard and explain how to see the problem.
