1109 comments found.
the link to your demo are all not opening, please can you check that
We are working to improve to the demo, it will live today sometimes later. Have patience.
Thanks for your reply. I really want to buy the script but not seeing the demo is making me uncomfortable. Until today the demo is still not working even when you said it would be live yesterday
We are working on demo
keep patience. It will be available within 2 hours
try now
Hi, I am having issue with the installation. After inputting my purchase code and database details, it displayed successful but when I clicked continue I got an error message ’’ mydomain is currently unable to handle this request. HTTP ERROR 500. Please I will appreciate further guidance an assistance
Hi,
Have you checked our installation tutorials video-
You can watch our installation video on our YouTube channel-For cPanel -https://www.youtube.com/watch?v=mJTDtduwx9I For hPanel- https://www.youtube.com/watch?v=vCg34LoqVZg
Watch our cron job setup tutorial- for cPanel : https://www.youtube.com/watch?v=wuvTRT2ety0
For hPanel- https://www.youtube.com/watch?v=OoY8jhSVXh0&t=1s
If get any issues installing let us know.
You can email us with your server access for our checking.
Hi, thanks for your support. Please how can I configure tradingview widget to be showing on my website
Hi, thanks for your support. Please how can I configure tradingview widget to be showing on my website
please i have texted you in your facebook page and i couldn’t get to you but i have also sent a message to your support ...i am facing a http 500 error of my-website ” is currently unable to handle this request.” please reach out to me as fast as possible
Hi,
We have already reply your email. We are not giving technical support from Facebook messenger.
please send me your email address on which i should add on my hostinger.com account to grant you access to my hosting panel.
contact with us from here
https://codecanyon.net/item/hyippro-a-modern-hyip-investmet-platform/35293972/supportplease i will like to know why the automated payment methods are not functioning even after iserting their API KEYS——BINANCE AND BLOCK.IO for example
You have to put binance merchant credentials and contact with blockIO support
please i successfuly installed my website and this what i get Illuminate\Database\QueryException SQLSTATEHY000 Access denied for user ‘morebike’@’127.0.0.1’ (using password: YES) (SQL: select * from `languages` where `short_name` is null limit 1)
Hi, Email us your server access, we will check it.
email us
You guys are the most annoying set of people, you guys don’t reply mail or tickets which is very annoying and frustrating… since over how many months now… I think what i will do is go to social media and then call you guys out, then tag codecanyon or send a mail to you guys and then I will CC codecanyon cause am super tired of all this shit. I spent over how many dollars to renew my support licence but still yet no response to support ticket
We checked all is ok
there is no issues on our end
You didn’t set the cron job properly before
binance automatic deposit working or not?
it’s working, try to use merchant credentials
Presale Question – Does this script has commission on earnings feature ? for example, If user earns daily, will his upline get certain % of commission from daily earnings ?
yes it does
Please check email, I have requested a reset for my verification code as I have switched host and the host is unable to download the script again on the same domain. Thank you
Hi,
Check your email.
Thank you so much, it worked after you did the reset
Hi, You are most welcome.
check our mail and solve our problem, please
Hi,
Check your email.
Hello bug-finder, the Hyip pro script is not ok, at the point where in investor’s interest does not increase.
Hi,
Please mail us with server access, we will check your issue.
Please send me your email for me to give you hostinger access
Hi, Here it is,
bugfinder.me@gmail.comHello bug-finder, I have given you hostinger access and I’m not seeing any changes in the situation. Please help me address that.
Hi,
Our tech team check your issues and will notify you. Please have patience.
Hello , please I’ll be waiting for your feedback . Nothing has been done yet. The reason I’m asking always is because I need it urgently. Please
I have not gotten help, it has been 9 days I started asking for help. Why are you not helping? is it that I’m not qualified to get your help??
Last Update: 30 September 2023 Please can we see the changelogs?
i have sent you message via email since yesterday, you have not resolve my issue for me, please check your mailbox
Hi, Its in our tech team list. Please have patience.
Hi, tomorrow is Saturday so I no longer want members to receive commissions or daily earnings on Saturday and Sunday.
so far I don’t know if you have finished solving the problem
You need to customise on it
Have you solved the problem with automatic deposit with binance?
that’s the major problem
Since I installed this script the investment interest are not adding on the investors account. have seen Change log for the last update on few days ago but I don’t how to update it because no instruction yet. Please can you check of my cron job is running corrected.
Hi,
Mail your issue with your server access. Our tech team will check it.
@bug-finder Please add a Force HTTPS button in admin panel. Facing issue webiste automatically redirect from HTTPS to HTTP
Hi,
Mail us to our support mail, bugfinder.me@gmail.com
1 week ago I posted an customization requirement but still no response even no response on TG also.
Still no response on telegram and email.
Shitty support. Even my first purchase amount not refund to my bank account or envato wallet.
Hi,
We sorry for the inconvenience.But our custom team haven’t receive any message from you on telegram.
Please send the message again.
As per our end we have already refunded you, please contact to Envato support.
Check now
you need to improve your support.
15 days ago emailed but still no response.
Hi,
There is no an answered email from you, which emails you are talking? We are always committed to serve our customers as soon as possible.
Change log for the last update?
Hi,
Share your query in details to our support e-mail.
This service has help me in solving issue in a big way several times thanks so much And my problem has been resolved
Website down asking for license this is not your fault and neither mine this is domain issues and so on Please resolve now
Hi,
Check your mail.
Hello!
I just wanted to share some feedback on the Dark Purple theme. I absolutely love the modern and cool UI/UX design, but I have noticed a few bugs that I wanted to bring to your attention.
Firstly, I noticed that the investing button on the Dark Purple theme plan page is not working properly. When I click on it and select a plan, the modal only shows “search” and “amount,” and after entering an amount, it just reloads the same page. I believe that the UI may not be linked to the investment plans on the backend. Additionally, the CTA on the home page is not clickable.
Secondly, I have also noticed that the video embed feature on the blog post and page is not working properly after saving changes. Although it looks great on the editor preview, it does not appear on the frontend after refreshing the page.
In case you need to check and fix these issues, I have included my admin login details on the email I sent earlier
Hi,
Check your mail.
Dear Team,
I hope this message finds you well. When I first purchased this script, I installed it on a shared hosting environment, and initially, everything seemed to be working smoothly. However, over time, I observed that the interest payments were not being credited at the expected times. This issue has led to concerns among my investors, and they have started to voice their complaints.
In an effort to resolve this matter, I decided to upgrade to a Dedicated server, expecting that this change would address the delay in interest payments. Regrettably, the problem persists, and the interest payments are still not occurring as they should.
Given the urgency of this situation and the impact it is having on our investors, I kindly request your prompt assistance in finding a suitable solution to this issue. Your expertise is crucial in resolving this matter, and I am eager to address this problem as quickly as possible to maintain the trust and satisfaction of our investors.
Thank you for your immediate attention to this matter.
Hi,
Check your mail please.
please I’ve renewed my support, and I also sent you my cPanel details kindly check your mail. its very urgent
Hi,
We will notify you to your mail.Have patience.
Hello,
its over two weeks already and am still yet to hear from your team, my users are in serious panic because of their income not dropping the at the right time
because of how important this project is to me i had to renew my support but still yet am not getting any support from your team and my users are in serious panic
Someone should at least respond to emails. The script is not working after installation. I need help with this. Please respond.
Hi,
Check your mail.
Thanks guys. It has been resolved. Good work.
Hi,
You are most welcome.
Its our pleasure to serve you.
