208 comments found.
If I haven’t purchased the messaging and group add-ons and I launch an app on ios and google and then purchase those add-ons will we need to update the aab file again and re-upload to ios u Google the relevant files? Or you don’t have to, I just add the plugins and they will work in the app
Hi,
Yes, you can do that, the messages, groups and search you can just upload them after upload the apps no problem.
Without having to re-generate files and upload them to Google and iOS? thanks
Yes, only social addon need new files.
Perfect, Thanks
You are welcome.
After uploading the theme, do I have to set the theme and the demo version, which is it? or i just upload the API for the app and that’s it ?
Install the theme and import the demo, the. Upload api plugin and complete the mobile steps to get your app.
Ok,Thanks
You are welcome.
Hi, is there a way to add banner ads? If anyone wants to advertise and put an ad banner somewhere on the home page of the app
Also, any message I want to leave so that anyone can read it, like a message on the app?
Hi,
Do you mean image ads?
I didn’t get your mean for the message, but you can make 3 thing, send notifications, messages, or mails.
I meant found ads (728×90) For example, a photo and a link, when you click on it, a site opens, for example
Yes, you can do that.
Супер, благодаря
You are welcome.
Hello, i bought your app, but i have a question, i changed the permission the user can ask question without registration, but if i want to add a question “unlogged”, the site want to login, can you please help?
and how can i change from nuimber to the text of the question please,
https://prnt.sc/NdQK6GVPgbMIHi @Havor2!
You need to make these steps to get your app: https://2code.info/docs/mobile/
Any questions about the theme, please write them on the theme comments page.
Thank you, we look forward to serving you!
Best Regards.
Hello, I will soon purchase your theme as well as the API for the app. I want to ask how can I add categories? With the purchase of the theme and API for the app we get everything how is your demo app?
Hi @Vizongbg!
The categories you can make it from the site, and show them on the app.
For the demo, yes, everything but not:
Social login https://1.envato.market/gbrxQ0
For the groups https://1.envato.market/JrjMa2
For the advanced search https://1.envato.market/ZdmMDK
For the send and receive messages https://1.envato.market/XxrMqG
These are extra addons.
If you have any more questions, please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Thanks
You are welcome.
I have another question, the function of adding groups, is there a way to make it so that only I can add groups or certain people can make new groups.
You can set the permission as you want to make any role can add groups or not.
Super,Thanks
You are welcome.
On mobile AP doesn’t give me any options to fill out
It’s on Mobile setting page, but make sure you activate the mobile api plugin.
Hi,
Why my app showing this error..
https://pasteboard.co/uWIO7EAMeds4.jpg
Hi,
You support expired, please renew it.
You can try to delete the theme, WPQA plugin and mobile api plugin.
Then download the again from Envato and upload them.
Okay, I’ll renew that after 1 month.
thanks!
You are welcome.
this support mulit lang (Arabic RTL) ?
Hi @outstrap!
It supports RTL but not multi languages.
If you have any more questions, please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
i can’t get the app source code ?
Hi @outstrap!
No, only we send the AAB and APK files for the Andriod and IPA for IOS.
If you have any more questions, please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Hello, I have a few questions before purchasing 1. This is a theme to create my site and then send you the site so that the two files for uploading are created for Android and Ios? 2. Can the entire application be in Bulgarian? 3. Can it be included in the admob ads code? 4. Do you have a video somewhere that explains what is actually done? thank you
Hi @Vizongbg!
Thanks for your interest.
1 – To use the app, you need to buy the theme before, so I’ll send you apps APK and AAB files for Android and IPA for IOS.
2 – Yes, you can.
3 – Yes, we have options to activate the admob.
4 – Not need that, we explain everything on the docs well, https://2code.info/docs/mobile/ and so easy to finish that.
If you have any more questions, please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Thank you for the answer, I am sure you are interested. I would like to ask you if there are any other options for correspondence with you, I would like to talk to you. It could be Skype, telegra, or anything else.
Can you tell me about what? Or you can send me via profile page an email.
I just have a few other questions about your product and I don’t think this is a chat area, thanks
Sorry, but we don’t have a chat, if you need to ask, you can do that here and you will get a fast reply.
Thank you for your understanding.
1. I have the theme, now I have to buy the add-on?
2Do I need to adjust the site or this is not necessary, I just need to add the necessary information about the app
4. After entering the necessary data for your application, do I send it to you?
5. How would you change the language to be entirely Bulgarian? how would you add admob ads ?
6. What Ads can be placed with admob Banner-Video-open the application?
1 – Which theme? you need to buy one of our themes, because I don’t see you buy one of them.
2 – Only the steps I sent you to get the app.
4 – On the last step, Finally submit this form https://2code.info/support/mobile-app/
5 – You need to translate it with loco translate plugin and from here https://2code.d.pr/i/juP0M0
6 – Here the settings of the admob https://2code.d.pr/i/wAhgng
Subject: Issue with IPA File Installation
Dear 2codeThemes,
I hope this email finds you well. I apologize for the inconvenience caused and for reaching out to you once again. Approximately two weeks ago, you provided me with the installation packages for both Apple and Android devices. I have completed testing, and I would like to share the results with you.
Android: The APK file you provided works perfectly fine, and I have successfully tested it on multiple Android devices without any issues. Thank you for your assistance in this regard.
iOS (IPA File): However, I encountered some difficulties with the IPA file. After uploading it to TESTFLIGHT, I proceeded to download the installation package using the internal account on both a virtual machine and a physical device. Unfortunately, in every attempt, the application crashed immediately upon launching.
To resolve this issue, I plan to reset my Apple account to its default settings and follow the instructions provided in the tutorial located at the following link: [Tutorial Link: https://2code.info/docs/mobile/apple-ios-app/]. By doing so, I hope to generate a new Apple app that functions properly.
Once I have completed the reconfiguration process, I will perform further testing to ensure the issue has been resolved. I will keep you updated on the progress and provide any relevant feedback or information.
Thank you for your understanding and support in addressing this matter. If you require any additional information or have any suggestions, please do not hesitate to let me know.
Best regards,
zhy844694805@gmail.comHi @zhy844694805!
Don’t make anything from your side!!
I’ll send a new IPA file to you.
Thank you, we look forward to serving you!
Best Regards.
I’ve sent to you the new version.
Unfortunately, the app continues to crash upon opening, and I am unsure of the root cause of this issue.
How did you try the new version? And what’s the problem?
hello, i want to buy app for discy theme, little confuse about how the process will be done, after paying 59 Usd, what’s next ? how i will connect app with my website ?
Hi,
You need to make these steps to get your apps: https://2code.info/docs/mobile/
Hi,
Please check YouTube video problem, issue is not playing or stop in one click.
Previously, I also send the mail to you regarding this issue.
Please fix this issue…
Thank You
Hi,
When you got your version? Because it works well me with with one click!
May 1st week,
But i checked that also in your app (Himer) not working properly. check that I recently added video with demo user account. Try 1-2 time open or close app and check.
My device Samsung A14
It works well with me, you need to leave it load first then click on it.
Check here: https://2code.d.pr/v/V2x5oq && https://2code.d.pr/v/dQH0wF
As I told you, let it load first.
Okay,
But, how it’s opne in full screen mode?
It’s not available for the android right now.
Okay, and thanks
You are welcome.
Hi, I have just sent a support ticket, but I received an email saying I needed to purchase the license again for the mobile app because of a host error and support said they would also give me the add ons free of charge if i purchased again instead of asking for a refund. Can you help me configure this please if necessary and also provide me with the add ons? thanks!
Hi,
I got it.
Thank you.
I’ve sent email to you, please check it.
Subject: Issue with App Store Icon and Splash Screen Image for Asset Validation (90717)
Dear 2code,
I hope this email finds you well. I encountered an issue while uploading my app to the Apple App Store, and I would appreciate your assistance in resolving it.
During the asset validation process, I received the following error message:
Asset validation failed (90717) Invalid App Store Icon. The App Store Icon in the asset catalog in ‘Runner.app’ can’t be transparent nor contain an alpha channel. (ID: bad437e3-11f9-491c-b7ae-8b4640d9a99d)
I understand that the App Store Icon should not have transparency or an alpha channel. However, I would like to clarify which specific icon is being referred to in the error message. Is it the App Icon (1024×1024 pixels) or the Splash Screen Image (512×512 pixels)?
Could you kindly provide clarification on this matter so that I can take the necessary steps to rectify the issue? Additionally, if you have any specific guidelines or recommendations for creating the App Store Icon and Splash Screen Image, I would greatly appreciate it.
I also wanted to mention that I understand you mentioned it might take a week to regenerate the application. Therefore, I will make the necessary modifications to the icon and submit a new form to you next week. I apologize for any inconvenience caused and feel remorseful for the trouble caused.
Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards, zhy844694805@gmail.comHi @zhy844694805!
You need to upload the app icon NOT transparent and PNG.
Thank you, we look forward to serving you!
Best Regards.
Dear 2code,
I hope this email finds you well. I would like to share the Apple certificate and the Apple login P8 key file with you for integration purposes. Could you please provide me with an email address where I can send these files to?
Thank you for your assistance. I look forward to hearing from you.
Best regards,
Hi @zhy844694805!
I’ve just sent the IPA of the IOS version for you now.
Thank you, we look forward to serving you!
Best Regards.
Subject: Issue with iOS File and Apple Login Key
Dear 2code,
I hope this email finds you well. I wanted to reach out to discuss an issue I encountered with the iOS file you provided. Upon opening the file, the application crashes immediately, and I’m unsure of the cause for this unexpected behavior. I would appreciate your assistance in troubleshooting and resolving this matter.
Additionally, I would like to share the Apple login key file (P8) with you for further analysis. However, I noticed that your form does not support P8 file uploads. Could you please provide me with an alternative method to send you the Apple login key file?
I apologize for any inconvenience this may cause and appreciate your prompt attention to this matter. Please let me know if you require any further information or if there are any specific steps I should follow to resolve the issue.
Thank you for your assistance.
Best regards, zhy844694805@gmail.comHi,
The app is working well with social login for apple without sending any files.
Subject: Issue with IPA file and App Crash
Dear 2code,
I hope this email finds you well. I am writing to discuss an issue I encountered with the IPA file you provided. Firstly, here is the link to the IPA file you shared: [IPA File Link](https://drive.google.com/file/d/1xqzyQiGgTEzeBUCPi0R28PZNqyiO23KF/view?usp=drivesdk).
After attempting to open the IPA file in both Xcode Simulator and third-party simulators, the application crashes immediately upon launch. I have recorded a video demonstrating the issue, which you can access using the following link: [Video Link](https://drive.google.com/file/d/19-X25LSOHuV8Res1ytplZhDmpcuW91q3/view?usp=sharing).
I would greatly appreciate it if you could assist me in identifying the cause of the app crash. I have followed the recommended installation steps but unfortunately encountered this issue. Any insights or guidance you can provide to resolve this matter would be highly valuable.
Thank you for your attention to this matter, and I look forward to your prompt assistance.
Best regards, zhy844694805@gmail.comHi,
To upload your app on Apple, use Transporter program, don’t use Xcode.
Additionally, I am concerned about the App Store review process. Given the current crashes, I worry that my app might not pass the review successfully. Could you provide any guidance or suggestions on how to address this issue and increase the chances of a successful review?
I didn’t get your meaning? What’s the problem on the upload?
Dear 2code Support,
Thank you for your response. I apologize for any confusion caused. The issue I am facing is related to the functionality of my app during testing. Although I have successfully installed the app on my iOS device, it crashes immediately upon opening. I am unable to determine the cause of this behavior, and it is a concern for me.
My primary concern is that if the app is not able to run smoothly and without crashes, it would not be suitable for submission to the App Store. I want to ensure that the app performs reliably before proceeding with the release.
I would greatly appreciate any assistance or insights you can provide to help me troubleshoot and resolve this issue. If there are any specific steps or recommendations you can offer to address this problem, it would be immensely helpful. video link:https://drive.google.com/file/d/19Aknz7nriaJDZ51F6B6Bmwa58V90jxci/view?usp=drive_link
Thank you once again for your attention and support.
Kind regards,
Don’t use that and just upload it, you can try it via TestFlight only.
I have created a webpage sidebar menu but is showing blank page – https://i.postimg.cc/90HzC3fW/image.png
Url I am passing is : https://hcmfolks.com/questions/?type=poll
Hi @amexing!
I’ve just sent the new version to you.
About the polls, as I told you before, I’ll include the polls page in the next version.
Thank you, we look forward to serving you!
Best Regards.
Thanks for the app.. but my issue is not with the poll but with webpage. You only suggested to create webpage for anything that is not available as a stand page. I tried several urls and none of them is working as a webpage.
Any page will work on the webview, but this specific page is not working because it as ?type on the URL, so I told you I’ll make it on the next update as a new page.
As i said earlier i am not talking about a single case, no url is working wether it hsas ? or not doesnt matter. I created another menu for tag and that also has same problem. https://i.postimg.cc/76xB3cgm/image.png
Ok, I got your meaning, you cab try both of the pages now,
Webpage is working but the app version you shared for social login is not working. I get this error for Google login -https://i.postimg.cc/nM8tCZqw/Screenshot-2023-06-09-20-02-26-23-96fc07ae58da7b941888a59319b0cbda.jpg
Will this work only when Google approves on Play Store?
You need to get the approval first.
I did not fully understand, is the source code of the project included in this package? In what language was the project developed? I’m a developer and I want to get it but I’m worried about whether the source code is included.
Hi @oeelmali!
Please check the FAQs from here https://2code.info/mobile-apps/
If you have any more questions, please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Subject: Inquiry about Himer App Notification Issue
Dear [2code],
I hope this email finds you well. I am writing to inquire about an issue I am facing with the Himer app notifications. I have tried various methods to resolve the problem, but unfortunately, none of them have been successful so far.
Just recently, I downloaded the demo version of the Himer app. On the website, I made sure to follow my account on the app, expecting to receive notifications on my mobile device. However, to my disappointment, I have not been receiving any notifications on my phone.
I have gone through the usual troubleshooting steps, such as checking my device’s settings to ensure that notifications are enabled for the Himer app. I have also verified that my device is connected to the internet and that it meets the necessary requirements for receiving notifications. Despite these efforts, the problem persists.
I am reaching out to you in the hope that you can provide some guidance or assistance regarding this matter. I would greatly appreciate any advice or steps I can take to resolve the issue and start receiving notifications from the Himer app.
Please feel free to reach me at zhy844694805@gmail.com if you require any additional information or if there are any updates regarding this matter. I am eager to find a solution and fully enjoy the features of the Himer app.
Thank you for your attention and support. I look forward to hearing from you soon.
Best regards,
zhy844694805 zhy844694805@gmail.comHi @zhy844694805!
You need to make sure you follow these steps https://2code.info/docs/mobile/push-notifications-key/ to make the notifications work, also, from the mobile app/settings/ make sure you activate the push notifications button.
Thank you, we look forward to serving you!
Best Regards.
Subject: Issue with Himer App Notifications – Follow-up
Dear [2code],
I hope this email finds you well. I am writing to provide an update regarding the issue I have been facing with the Himer app notifications.
Firstly, I want to clarify that I carefully reviewed the entire documentation provided earlier, but unfortunately, I could not find the reason behind the notification failure. I have been contemplating a few possible reasons for this issue, which I would like to share with you:
1. Firebase Cloud Messaging Key: While setting up the Firebase Cloud Messaging key, I noticed that the documentation you provided does not seem to be up-to-date. There is a new version of the Cloud Messaging API available now. I tried using both the old and new versions of the keys, but neither allowed my app to receive notifications.
2. Incorrect Google JSON File for App Build: It is possible that there was an error in the Google JSON file required for the app build. To address this, I re-applied for the app build earlier today, ensuring that the necessary file was correct this time.
3. Potential Issue with My Mobile Device: Another factor that might be contributing to the problem could be an error with my mobile device. Once I receive the new version of the app, I will test it to see if notifications are successfully delivered.
I wanted to keep you informed about the steps I have taken and the potential causes I have identified so far. I greatly appreciate your guidance and assistance in resolving this matter.
If there are any additional suggestions, insights, or updates you can provide, I would be grateful to receive them. Please don’t hesitate to reach out to me at zhy844694805@gmail.com if you require any further information.
Thank you for your attention and support. I eagerly await your response and hope to resolve this issue soon.
Best regards,
1 – It’s updated no problem, just make sure the the API activated from here https://2code.d.pr/i/RX5tq7
2 – Ok, I’ll include it and send the new version to you.
Hi, I think I screwed up the process when I was submitting my app to google store no now I need to create a new release and google is asking that i already used version 3 that i need to update my package to version 4. I have resubmitted another app request from from my site askograph.com
My package is com.askograph.app Please kindly help with my file again and please make it version 4
Thanks.
Hi,
I’ve sent it to you about 3 hours ago.
Hi,
Please add text formating option in the APP.
Hi,
It’s in our plan, but still no specific time.
Subject: Request for Enhancement and Cost Estimate for Himer App
Dear 2code Team,
I hope this message finds you well.
I am currently using the Himer app and am very impressed with its functionalities and design. I am writing to explore the possibilities of enhancing the app further to serve my specific needs.
My vision for the Himer app is to transform it into a knowledge community platform, similar to the successful model of “Zhihu Xingqiu” (Knowledge Planet) in China, where the community is the central theme. In Knowledge Planet, users are able to join different knowledge-based communities and interact with other members through questions, answers, and discussions. This model emphasizes the sharing and exchange of knowledge and provides a way for experts to monetize their knowledge through paid subscriptions.
To this end, I would like to inquire about the feasibility and cost of adding the following features to the Himer app:
Paid Subscription for Community Access: I’d like to introduce a feature where users can pay to subscribe to a community to gain access. Non-subscribers should only be able to see the cover of the community and the most recent posts.
Improved Community UI with Tagging Feature: I envision an improved community user interface with the addition of a tagging feature for community posts. The tag bar should be placed under the community cover for better visibility and easier navigation.
I understand that these enhancements might require substantial effort and resources. Therefore, I am eager to know the estimated cost associated with these changes.
Please let me know at your earliest convenience about the feasibility of these enhancements and an approximate cost. I look forward to discussing this further and working together to bring this vision to life.
Thank you for your time and consideration.
Best regards, zhy844694805 zhy844694805@gmail.comHi @zhy844694805!
Thank you for your words.
1 – So, do you mean pay to see category? And the questions on this category?
2 – Sorry, but I think I didn’t get your meaning here. Can you explain more?
Thank you, we look forward to serving you!
Best Regards.
Dear 2code Team,
Thank you for your response.
1 – By that, I meant users should pay a fee to join specific groups.
2 – Regarding this, I’m suggesting an improvement in the group interface. I propose moving the existing “users”, “posts”, and “cancel the request” options to the sidebar. However, if such changes would be too costly, they can be disregarded. Additionally, I suggest adding new features in the circled part such as: “Recent questions”, “Pinned questions”, “Most replied questions”, and user-defined categories. Could you please inform me of the cost for these modifications?https://drive.google.com/file/d/18ZrzIPSUjGHd-KRgz7QOJ238IsKOADbL/view?usp=sharing
Looking forward to hearing from you!
Best Regards
Hi @zhy844694805!
1 – So, you will choose if this is paid group or not, and if it is a paid group, the user must pay to join to the group?
2 – Where do you want to move them? Do you mean these tabs for the group posts? or for general questions?
Thank you, we look forward to serving you!
Best Regards.
Thank you for your prompt response.
1 – Yes, exactly. There will be no free groups. The subscription fee to join a group will range from $10 to $1000.
2 – I’m proposing to add a tagging feature for posts within the group, with the tags appearing in the circled area that I previously mentioned. These tags could include categories such as “University”, “Computer”, “Science”, etc. I also would like to add a sidebar menu (at the top right corner) in the group interface where the current “user”, “posts”, and “cancel the request” features would be relocated.
Could you please give me an estimate of the cost for these modifications? If the addition of the sidebar menu incurs significant extra costs, we can drop that idea. However, implementing the paid group membership and the post tagging feature within the group for easy classification and retrieval are critical to my request.
Looking forward to hearing from you.
Best Regards,
Hi @zhy844694805!
1 – This will be $1000 within 15 business days.
2 – This will be $1500 within 20 business days.
Thank you, we look forward to serving you!
Best Regards.
Dear [2code],
Thank you for your quotation. I truly appreciate the time and effort you put into this.
After considering your proposal, I feel the cost is a bit higher than my current budget. I have a budget of $1500 and I am really looking forward to implementing these changes to enhance the user experience on our platform.
I understand the effort and resources required for these modifications, but I’m wondering if we could work out a deal within my budget. Would it be possible to adjust the cost to fit my budget of $1500? Perhaps we could prioritize the most crucial features first or simplify some elements to reduce the cost.
Looking forward to your positive response.
Best Regards, ZHY844694805
Can you send us via support to discuss more with that?Click here to send the mail
Thank you, we look forward to serving you!
Best Regards.