348 comments found.
Hi, Kindly fix the issue mentioned in ticket number SP-2120, Your response on tickets is very slow, ecosystem is not working properly , I am not able to list new token on ecosystem and what the bugs will be after that bug i dont know.
hi, this is not bug, its an issue in settings, we will go throw it and check it for u and make sure all works perfectly, currently we are working on an update to add market prices and changes tickers with filters to make it look exactly like binance and it will be released in today update , we will then update your vps and fix the issue u encountered while we at it
hello, please explain “Token Deployment with full Ledger System” what do you mean by full ledger system
After several days of purchase, the ecosystem still does not work properly and still cannot harvest It does not display inventory And after repeated tickets in these few days, I still did not get any results SP-2149
Your issue is in vps, permissions issue , its not related to the eco at all
All the accesses were registered but it doesn’t work again, all the permissions were there before
VPS information has been sent to you many times, if I really didn’t set it up, you can set it up I’m really tired after buying Echo for a while, I still couldn’t use it It does not display the user’s wallet balance It is not possible to withdraw from the wallet
chat history dont show to all agents, please send it with full debug requests so we can test it for u if an agent is assigned to it, with all regards
After three days when you received vps information in your ticket, you informed me that I will check and correct it. You ticked again that I have put a new update, please update it.
your whole issue is because u didnt add TRX in the tron blockchain that caused the issue you reported, we sent u full report of how the issue happened and how to fix it(which is actually by just following our docs where we said each blockchain need balance for withdrawal fee)
Already one month complete error not clear. please check Ticket ID:#SP-2040
patch released
After several days of purchase, the ecosystem still does not work properly and still cannot harvest It does not display inventory And after repeated tickets in these few days, I still did not get any results SP-2149
vps permission denied to update addons is not related to us, please fix your files permissions then update
please Ticket ID:#SP-2040 check urgent
seems u didnt run any of the update guides , we did them for u and updated all to latest version, and fixed your ico issue and sent u guide for cors
I am upgrade server please check Ticket ID:#SP-2040
hello
I can’t tell the customer.
seems u didnt run any of the update guides , we did them for u and updated all to latest version, and fixed your ico issue and sent u guide for cors
Ticket ID:#SP-2040 please
seems u didnt run any of the update guides , we did them for u and updated all to latest version, and fixed your ico issue and sent u guide for cors
Ticket ID:#SP-2040 please once
replied
please check Ticket ID:#SP-2040
What kind of support is this? I gave a ticket. I say there is an error and all the things you said have been done. The platform has a bug and it doesn’t work according to the instructions you gave. As a business, I can’t tell the customer to wait for 48 hours. What does support mean? SP-2149
am sorry but is it hard to understand > go to general settings > add the eco system settings ? we awnsered your ticket to you with this guide which is a very simple thing to do… u can read our docs for eco system settings
I have attached the items for you, all the items were attached in the settings set in the ticket
i logged in your site, general settings is empty without any eco system settings, please just add your settings , this is not part of our work, we dont add such settings for u, that is your part to do
The server information was also sent in the ticket
omg, never share such info publicly please, create new account is highly advised as that account is compromised and its very wrong to use , we reported the message to hide it for u
Presale question, Can I use JSON RPC balance reader for verify exchanges volume on CMC or Coingecko?
yes we can develop it for u
How much for this or this includes in source?
It’s available yet?
2 weeks we said if you paid for its development but u didnt so we working on other stuff currently
Bought, please do this function
Bought, please do this function
contact on support site for the custom development
SP-1987 . Very urgent Please Reply on this ticket.
SP-1987 . Very urgent Please Reply on this ticket.
I bought it, but it gave me an error after installation. I even updated it, but it won’t let me. Please see the ticket. Ticket number: SP-2149
Kindly Respond for the ticket id #SP-2120, i have created this ticket 2 days ago but no response from support team till now.
Hi, we are releasing a major update today, we will process all tickets after the update and we very sorry for the inconvenience
Ticket ID: #SP-2120 Please check this ticket and fix my issue it is not solved till the date.
Ticket #SP-2061 has been out for over a week with not resolution. If you are not able to provide a working system please issue a refund for all software purchased.
hi, update is to be released today and we will process all tickets with it, please read the alert we added on bicrypto as we all working on a very huge update
Update notes are from Dec 1 2022. -> https://support.web3div.com/page/update-notes
I checked the installation and there are no updates for CORE or for any of the extensions we purchased.
Also, no reply to my ticket #SP-2061.
Can you please update the ETA on the release?
Update is to be released tomorrow
Excellent! Thank you for replying. Looking forward to reading the release notes
update released, we will process all tickets now, thanks for your patience
Please reply #SP-1987. Very Urgent.
update released, we will process all tickets now, thanks for your patience
Please reply #SP-1987 . Please provide a solution. Its very urgent.
Ticket ID: SP-2040 please check usdt wallets not getting created and coin payments usdt not working so many days complete this error but not respond please check
hello many more days complete problem not solved
We are doing final test to release the update in a very stable state tomorrow
hi, no status same problem. Not solved
We are compiling the new version release , please give it time, its a very huge release, we ask u for your patience please as we really doing our best to release a very huge and stable version
hi,any update today
update released
Ticket ID:#SP-2040 please check
Ticket ID:#SP-2040 please check once
Ticket ID:#SP-2040 please check once
replied, issue with your apache or nginx, its not reading root properly
yes we disabled it on demo for security
Hello.
We want to know a bit more about the “Ecosystem & Native Addon for BiCrypto” Plugin (https://codecanyon.net/item/ecosystem-native-trading-addon-for-bicrypto/40071914 ):
1 – What is his role ???
Its all explained in its description
On which date the major update is coming? Please specify the nearest date.
1 – 3 days
ticket ID: SP-2040 please check
checked
ticket ID: SP-2040
usdt wallets are not getting created and coin payments not working
hello
Replied
Please check
ticket ID: SP-2040 please check
