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Discussion on WordPress Tooltips Ultimate & Image Hotspot

Discussion on WordPress Tooltips Ultimate & Image Hotspot

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294 comments found.

nevermind.

hi there I created some image hotspots but they don’t appear on mouse over. I have disabled all my other plugins but it still doesn’t appear… Can you please assist? Werner

yes I have

Please send us a test administrator account through the form in our profile page and we will continue the resolution of your problem through mail ok?

Thank you I will do that. W

Hi there, I just purchased your plugin and it looks great, but I’m having an issue that hopefully you can help with. I need to be able to add custom html content into the hotspot, and it seems to get stripped out. For example, I’d like to add some text, a video and a link into the same hotspot. I’ve tried using the modal and html hotspot types. I’ve inserted some text and a Youtube embed code but it gets stripped out when I save, leaving only the text. I can’t really use the Video hotspot type for this as it doesn’t allow me to add the text and the link to further information. Thanks, Frederike

Please check our FAQ here.

Hi, I created some image hotspots but they don’t appear on mouse over. I’ve been using the plugin on another website for a while and it works there.

Hi,

Can you check the differences between the two sites? Maybe there is a conflict with another plugin. You can deactivate/re-activate some plugins in order to find the conflict.

Please let us know if you find out something more specific

Hi, thanks for the answer. That’s exactly what I had done before. Disabled all plugins except the tooltip plugin, but it still didn’t work.

Hi,

Please send us a test administrator account through the form in our profile page and we will continue the resolution of your problem through mail ok?

Hi

I purchased your Tooltip plugin and am having an issue with the styling for the Image Hotspot.

1- I created a Tooltip Style and customised it. (Changed text and background colour) 2 – I then created an image hotspot. 3 – It all works okay on the front-end when I don’t select the Style option I created. (When hovering the text is small and the background yellow) 4 – When I select the Style I created in the Image Hotspot then go to the frontend and hover over the Hotspot nothing is displayed.

Is there something I have done incorrectly.

Thanks.

Hi,

Please send us a test administrator account through the form in our profile page and we will continue the resolution of your problem through mail ok?

Hello, i recently purchased the plugin, and for some reason It will not allow me to use a Hotspot Tooltip that i have created. If i use the default (yellow box) everything works fine, but when i try to create one using the themes, etc. nothing works. Basically if i have to select a hotspot style that ive create vs default it will not work. Please help.

Hello, I have deleted and re-uploaded only to get the same issue. I have uploaded through wordpress and followed all steps correctly. Everything works except that it will not save a tooltip style. I have checked all documentation as well as read through the comments, it seems user “julienrondeau” had the same issue. Please help!!

i forgot to mention that I am using WPbakery if that helps

Please send us a test administrator account through the form in our profile page and we will continue the resolution of your problem through mail ok?

Thank you,
Codemine

Will this plugin work with Elementor?

Hi, you have 3 options to add a tooltip as shown here.

For the time being our plugin is not compatible with elementor, regarding option 1 (by using the wordpress editor).

But you can still create tooltips by using option 2 (live tooltips) or option 3 (custom css). And also, you can still add hotspots, since they are used with shortcodes.

Hello,

i wanted to buy the plugin “WordPress Tooltips Ultimate & Image Hotspot” for a customer. Now I have seen that it is not compatible with the current Wordpress version 5.8.x. An “Image Hotspot” is needed for the project. Is the plugin still supported?

Kind regards

Hi, it is compatible with version 5.8. We have just updated the tag in our item. Thank you!

I watched the youtube video before purchasing. I used it during the setup process and it doesn’t work. https://www.youtube.com/watch?v=AUqeQ1rBTS0

Tooltips are text only, no background, no style options.

I apologize for the double posting. I look forward to your assistance resolving the issue.

Hi,

Have you created a tooltip style? You must first create a tooltip style and then attach it to each tooltip in your hotspot image.

Please check our online documentation and let us know if your problem is solved.

I watched the youtube video before purchasing. I used it during the setup process and it doesn’t work. https://www.youtube.com/watch?v=AUqeQ1rBTS0

Tooltips are text only, no background, no style options. The text in the tooltip is always small, I can’t add a line or two of text.

Your plugin does not work or function as advertised. Now I have to reach out to your support, create a ticket, send login details, blah blah blah. I wish your plugin would work out-of-the-box.

The tooltips always show above the hotspot. This becomes a problem if the hotspot is at the top of an image. Any way to get the tooltip to show below the hotspot?

Hi, you will have to create a different tooltip style for those that you want to show below the hotspot. And then add this style for each of the desired hotspots.

Kind regards,
Codemine

Hi, I have a presale question: Would it be possible to have an image with hotspots and when a user clicks on a hotspot info is shown on a fixed position. So when the user clicks another hotspot the info is shown on the same spot as the first one or is the info always linked to the hotspot position? Hope to hear form you soon. Kind regards.

Hi, unfortunately this is not possible.

Kind regards,
Codemine

I could probably position the tooltip using CSS right?

Hello But the image hotspot seems buggy with Wordpress 5.8.2 …

just bought the extension.

I can create , edit and display an image hotpsot, but on the page, nothing happen when hover the icon…?!

I did everything right, created the tooltips styles first, than the image hotspot with a custom icon.

the site is on a dev server, so if needed ask me for an access.

it is quite urgent ….

thanks in advance.

Julien R

my purchase code : 004b434c-9ce4-48fc-8cc6-f386042491ac – 27 Nov 2021

Hi and thanks for purchasing our plugin.

Please send us a test administrator account through the form in our profile page and we will continue the resolution of your problem through mail ok?

Thank you,
Codemine

Just bought the extension. but the image hotpspot doesn’t work with Wordpress 5.8.2 ? I can display the image with its hotpsot, but the tooltip doesn’t display whe,n hover …nothing happen ?! the site is on a dev server… so if needed contact me for an access. quite urgent ….

Hi, Just bought your plugin and it works great, but I’m having an issue with the Safari browser in that when loading it shrinks the image hotspot I have so it fills only a small section of the screen. Hopefully you may be able to see the issue here… https://dcdhub.org/work-experience-online/we-virtual-police-station/ Any ideas why this may be the case? Many thanks, Steve

Just seen your response to sudhirhira. Works perfectly.

The plugin seems to break our site’s header

As it should be: https://pasteboard.co/VoJE6b83OEeG.png As it is when plugin is installed: https://pasteboard.co/PQNKHYpJts4n.png

Hi and thanks for purchasing our plugin.

Please send us the page URL that has the issue through the form in our profile page and we will continue the resolution of your problem through mail ok?

Thank you,
Codemine

Hi,

I was wondering if your plugin will allow using video hosting other than Vimeo and YouTube, by using the following example in the FAQs “How can I add a video file that I host in my server in a tooltip?”

I host videos using muse.ai.

Thanks Louis

Hi, we are not familiar with muse.ai. You could try their plugin so that you generate their shortcode and add it to the tooltip and see if it works.

Thank you for that. I had done a search for their plugin a few months back and couldn’t find one. I will give your suggestion a go.

Is it possible to use it with Elementor?

Hi, you have 3 options to add a tooltip as shown here.

For the time being our plugin is not compatible with elementor, regarding option 1 (by using the wordpress editor).

But you can still create tooltips by using option 2 (live tooltips) or option 3 (custom css). And also, you can still add hotspots, since they are used with shortcodes.

Is it possible to show the tooltip only once? so when the user click or hover the tooltip for the second time, the tooltip will not show. is this possible?

Hi – I think your plugin isn’t compatible with PHP Version 8.x (I get an error, when swichting to this PHP Version). Do you plan to adapt that (and if yes, when)?

Regards Christoph

Hi and thanks for purchasing our plugin.

We have just uploaded a new version 2.31 which fixes the error you mentioned.

Please redownload and reinstall and let us know if the issue is resolved ok?

Thank you

Thanks for the new version, the error is gone, regards Christoph

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