Hi,
you can send me a private message by clicking on my name and use the low-right box!

I got this through Elements but I don’t have a problem with purchasing if I your saying you will support it like that. We are really liking this and would like to extend it and we are devs so we have no problem digging in if you point us in the right direction. I def have an account here as I have been on here since the beginning.

Item License Code: YNW2HELV6C

And now you can see I am “supported”!

Thank you for purchasing the license.

The code that automatically approves the order according to the order total is defined in the Order.php file (located in the classes\com folder) at line 389.

$automatic_approval_order_subtotal = $value > $order->get_subtotal();

Most likely it means that something in your specific installation something is interfering. It sounds, however, very strange that even disabling all the plugins and switching the theme, you experience that order status switch without any action by the admin. Especially considering that it was working until some time ago.

As you can understand, even then with the access, if you already performed all those tests, there isn’t much I can test in order to detect which is the possible cause. Unfortunately, I have no clue on which action you eventually performed after which you started to experience that issue.

Are you really sure that you did not enable any option to automatically approve/reject orders according to purchased products, payment gateway, shipping methods, etc?

1. your email address
2. full admin access to the wp-admin area
3. FTP access
4. a detailed step by step guide on how to experience the issue

I can try runt the test using your step-by-step guide to see if I notice something strange. Note that the all the requested info are mandatory.

Hi vanquish, suddenly we solved the problem! For you to know – problem was within the mailserver of our customer. As they have a very high security fence their mailserver follows all links in mails an verifies them. Due to that the mailserver hit the links approved and reject one after another. We now erased them and voila it works.

We thought you shpuld know as it took a while to get behind that.

Thank you for sharing the result of your investigation! I’ll add to my knowloedgebase, it might be useful to other useful!

Have a great day!

Yes, they can pay as guests. Once the order is approved, the plugin will send an email to notify that.

In the notification, there is a link (created by using the [payment_page_url] shortcode) that in the case of a guest user, will point to the “order received” page (that is then accessible without login).

If the order is instead placed via a registered user, the link will point to the persona My orders -> Order details page. That page will be accessible only by the user that actually owns the order.

Ok. Nice to know that. Is it possible to edit the style of the status page? The Pay button looks too small.

yes, the status page is rendered through a template, named approval_area.php (located in the template folder inside the plugin).

It can be copied into the theme folder and customize as you wish! you find more details on how to in the template folder inside the plugin.

Hi,
I’m sorry the plugin doesn’t have any particular support for the Systempay WooCommerce plugin.

Regarding the WooCommerce Table Rate Shipping, yes it supports the shipping methods added via that plugin.

I’m sorry, the plugin hasn’t such an option. Thank you however for your suggestion, I’ll try to include this feature in a future release!

Hi, I’m relly sorry the plugin hasn’t such option

Hi,
I’m sorry but after a payment is performed, both the plugin and woocommerce don’t send any specific email.

The only email notification that WooCommerce sends are the ones sent after an order is placed and when the order status of an order is changed.

The plugin sends notifications emails only when the approval status changes.

Hi,
I’m sorry, but the order has to be approved by the admin, so it depends actually on the time he takes to approve the order.

You find, however, some options to automatically approve the order according to some conditions (like the payment gateway, shipping methods, specific products) or to cancel the order if it has not been paid in X minutes after the approval.

The plugin hasn’t any specific support to the woocommerce app.

The plugin has also a demo site where you can fully test its features before any eventual purchase.

in demo site i am unable to placed order. I am getting this error “The order cannot be placed, no valid time is available”. I have selected the pay and wait option

It was because someone enabled the time selector without giving a proper time range, so it was impossible to select a delivery time.

I’ve disabled the option, you should now be able to place orders.

Hi,
the style of that button inherits the theme button style. So you should eventually edit your edit css to customize that button.

You can eventually edit the approval_area.php template file by coping into your theme folder ({your_theme_folder}/woocommerce-order-approval/frontend/approval_area.php )

The button is defined at line 55 and inherited the woocommerce-button button pay classes style: https://www.dropbox.com/s/cvv2jk6rix8f2kq/wcoa_template.jpg?dl=0

Feel free to customize (by assigning custom css style or directly modifying the theme css style) as you need!

Hi

Thanks for getting back so promptly

I did follow the above and it did not work for me

I was hoping for a quick fix like adding a code with some css styling (which I can change) to my theme function.php to edit the size, colour etc.

Thanks anyway

Hi there, this fix did not work. My theory is that actually automatically approved orders go through the stage of requiring approval anyway. So at some point in the loop every order is “not approved”. I’ve resolved this by checking group membership, but you should release an update where your plugin loops through all approval exclusion conditions and hides the approval area.

Moreover, I’ve found that every order is in approved status when the admin-new-order.php WooCommerce email notification is fired off. I need this feature so that I can hide the reject/approval links for orders which don’t require approval. I’ve had to workaround again by checking group membership. Just FYI

I’m sorry, that was not a fix, but a suggestion on how to customize the software according to your need.
That example suggests which strategy you might consider reaching your goal (in the example, which action was a friend while the template was rendered to know on which page the approval area was rendered). However, feel free to use any other solution, there are many paths to achieve the same goal.

For now, there is no plan to hide the approval area in case an order is automatically approved. The area is still used by other customers in order to give visual feedback to the customer about the order approval status.

The plugin hasn’t any particular support for the membership plugin. Thank you however for sharing more info about your scenario, I’ll do my best for a future release!

yes, the second step of the timeline is dynamically rendered according to the current order status and is managed from line 24 to 32: https://www.dropbox.com/s/9pa0ojyf28rwykz/wcoa_approval_area.jpg?dl=0

as you can see, the class assigned to the div depends on the result fo the $wcoa_order_model->get_approval_status($order) function as well of the $result_text (that is set at line 9 according the $wcoa_order_model->get_approval_status($order) result as reported in the previous comment).

Ah ok, this seems more complicated. In German shows everything correct, but when i switch to italian, then its not changing. I think i did something wrong, i have to investigate it, to see what i did. Thank you

Hi,
I’m sorry, but without any further clue it is quite hard to determine the cause and suggest a solution.

could you share a screenshot? Could you try disabling the other 3rd party plugins and report me if you still get the issue?

Thank you!

Hi,
the order must be approved via the admin area, by accessing the Order list page: https://nimb.ws/BOwIuU

Well, thank you so much

For that you might give a try to the “automatic approval” feature and use the “user role” option.

You can create a special “returning customer” role to assign to the returning customer and use the “Wait for the approval and pay” strategy: https://nimb.ws/cXNFGJ

In this way, new customer, when placing and order, need the admin to prove that order. Once approved, you have to manually assign the “returning customer” role to that user. So the next orders placed by that user will require no approval.

I’m really sorry, but I cannot provide support for 3rd party plugins. You should eventually contact their support team reporting their issue.

Furthermore, the file language loading, is performed by the WordPress core, not by the plugins.

What I can say is to eventually try using a more proper program to create the translation files like the https://poedit.net/ . You find the main translation file (woocommerce-order-approval.pot) inside the language folder inside the plugin.

I tried it also with Loco Translate but i fail. (I also have poedit)! I use more than 40 plugins and all works well with the translation plugin (Translatepress), only yours stuck there.

Something is missing there, i have no idea why and what is missing or why in other languages the text from your plugin disappear. I will pay you, no problem, can you see whats going on? I can send you money in paypal.

Dont let me hanging now

I’m really sorry, but as reported earlier, I cannot provide support for software I have not designed. As you can understand, I have no idea how that software works and which subcomponent might be causing the issue.
Without paying, you can just report the issue to that plugin developer and have assistance.

Make eventually sure that the language code you are using is actually the one associated with the translation files. Note also that some dynamic text must be customized/translated through the “Text” area you find in the “General options & text” menu: https://nimb.ws/st2fnX

For static strings, I can only suggest using the poedit editor. All the users that created the translation files with that program, were able to create the translations.

I’m really sorry, but as reported in the previous messages, the plugin hasn’t any feature to alter payment gateways.

Each payment gateway implements its own payment workflow and it is not said that it can actually charge after an order has been placed and it is not said it allows 3rd parties to perform that action.

In any case, as you can see on the description page, the plugin hasn’t any paragraph reporting any feature that claims to alter payment workflow.

The payment is charged by the payment gateway once the order is paced. Same thing happens for the “thank you” email notification.

The plugin hasn’t any feature that alters payment gateways in order to charge users.

As you can test on the demo site, in a fully working environment, once an order is rejected (using the pay and wait method), no further emails are sent.

In your case then, the issue might be related to a 3rd party plugin that is altering the normal payment and notification workflows.
To identify which is, try disabling all of them. Then re-enable one by one until you find the interfering one.

My goal is to not have to process the payment until the order is approved, but its not effective to send clients emails for payment after the order is approved. That’s what I though i would be able to do with this plug in. Please let me know if there is a way. Thank you!

Thanks for replying to the email. Just one more question… Can I use Order Approval and File Approval at the same time without any conflicts.

Yes, you can use both without any kind of issue.

If you need, I can eventually setup a private demo site where you can test both in action in order to be sure they work as you expect before any purchase. In this case, resend me a private message reporting also your email address. I’ll send you the URL and the access to that site.

Super! Thank you for your support. I really appreciate it.