2194 comments found.
Hello,
Pre-Sale Question:
I would like to verify the customer’s mobile number on checkout.
For example I have a field mobile number, and the customer enter his mobile number so once he click the checkout button before his order is confirmed the mobile number is first verified with OTP.
Thanks
This is not a feature available with digits as of now but we are working on including this.
Any timeline for this?
Can’t provide a timeline as of now 
OTP not working when creating account on woocommerce checkout page. It keep loading. i have exclude the firebase in cache plugin. please help. i already submit a ticket. thanks
If you have created a support ticket someone from email team will get back to you soon 
How to know my ticket submitted and replied? There is no any notification or record.
You must have recieved an automated response with ticket number
Good and promising plugin! Facing few issues, please help on these: a. If an user is trying to reset his password through email, it is not working. b. In default modal registration, I am unable to change label of Name (there is no setting gear for this field). c. I have inserted one custom field i.e., Last Name (wordpress field) in the form, I am unable to reorder the fields, whenever I am saving after reordering the fields, again my custom field appears last in the order. d. How could I display current user mobile number on elementor page / post
Thank you so much for appreciation. For technical issue I would request you to please create a support ticket on https://help.unitedover.com as providing tech support on comments is kind of tought as we are not able to track the request and provide a timely solution here.
I want to buy this plugin, but upon investigating, I can see you load zxcvbn.js.
Now I did find your conversation on these forums as well that you don’t load that file and someone else does, but clearly it was coming from your plugin.
Please let me know if you have fixed it.
Hi there, This is not our file, its used by wordpress but we do not use this file in our forms anymore, wordpress used to load it.
Hi United, is Digits fully compatible with the WishList Member plugin if I decide to use it for my login page?
If so, is there anything I should check first before buying Digits? I don’t want to buy it and realize that it won’t work with my stack.
Thanks, mate
Hi there, I am not sure how will our plugin or their plugin will cause issues with each other as both of us have totally different functionalities.
Good day! What is your support? Why do you take so long to answer? On your site in a chat, I have not received any answer to the question for 2 days. Also 2 days ago I created a ticket, where I provided the data for entering the site. Described in detail the problem and the question. The site is logged in, but since then no response. Today the third day has already gone as I wait for an answer to the ticket … Urgent business!
Chat is for pre-sales query and we are facing downtime with that right now. Regarding email ticket can you please provide your ticket number?
Look at ticket number 699599 or 699598
We are already working on it, we even replied on 699598 as ot was duplicate ticket.
How long to wait for an answer from technical support? I wait for an answer for 2-3 days.
I can see that the ticket was already replied and you gave a followup. Tickets are served on first come first serve basis, but I personally ask email team to get back to you as soon as possible. I am really sorry for the trouble.
Hi, my website build with woocommerce registration form. Woocommerce allow only email registration. When I use Digits, can it instead of the woocommerce registration form with mobile Signup and Login? Is it ok with old user who registered through woocommerce registration form?
Yes, that is what Digits plugin is for and its totally compatible with old users, so you are good to go.
Hello,
Can you provide me a deep documentation of (One Click Login/Signup) add-ons. I also emailed you
Here it is https://help.unitedover.com/digits/kb/one-click-login-signup/ there is nothing extensive needed for this but if you require anything specific then please let us know.
Yap like Flipkart and Myntra a Login popup will appear. Only Mobile no field. I also want same. Here is the screenshot
https://ibb.co/yPQB6zN https://ibb.co/xfkTvB3That is what one click login and signup does, but instead it literally has one field for login and signup, nothing else, everything else can be ffilled from profile field.
So how to build form like that. I also purchase one click login and signup plugin.
It should already be enabled by default after installing the addon, if you are facing any issues and need technical help, request you to create a support ticket on https://help.unitedover.com with details.
hi at checkout page, after a wrong otp entery, it says Code is valid, please proceed with checkout message (with green ✓) but code is wrong
It looks working correct on our end, please create a technical support ticket on https://help.unitedover.com so that our team can take a look into it.
Hello, on a multisite network is this configured for individual sites or can it be configured ones for the entire network?
can be configured on individual sites.
everything is great but is it work with wcfm marketplace?
Yes, it is compatible with all plugins out there
do we need to buy sms pack for india or you are giving otp sms pack free with this plugin
Yes, you get those for free, check more about it here https://digits.unitedover.com/faq
ok i m going to buy
Licence ISSUES: I have asked for a license for my three environments, dev, staging and production. They refused and allowed only two. Why? is this against the license by evento market? my understanding is that I am allowed to use the plugin for one project and website and it is a common practice (actually best practice) to have three environments. Would anybody please help on this regard? Bear in mind that I have bought the plugin plus two paid add ons not just the plugin and I am not going to pay another $60 just for the staging environment.
You were requesting it for totally different domain. A single license is only valid for a single website.
I am using the same “product”. The other domain is for development/staging. You can access them for yourself to verify. They even have the same name. Production: baity.sa Staging: baity.cc Development: dev.baity.cc In my opinion this constitute one single product/website. Do I need to pay $60 for the staging (i.e. baity.cc)?
so does one website/product = one domain? I mean legally? I know that in my case – technically speaking – they are the same product/website but apparently you are referring to legal terms here? am I missing something?
Technicall speaking even one domain does not equal to one website, one website means one installation of WordPress. And no you do not need to pay anything for staging as I can see you are already using your plugin on staging site without paying anything, so when did we ask you to pay anything? Secondly staging and development are one and the same thing and only one staging and one production are allowed for one purchase code but if you are having staging sites on local installation then they do not need any purchase code verification. Lastly, this could have all been solved if you have requested it all politely, we all are humans here.
1- If I did not like your product I would not bother commenting and asking. And I asked here only cause support over email just gave one answer without allowing me to discuss. 2- Not sure why I am not polite! 3- The definition in evanto license points to one product/website with no mention of installations of wordpress (point me out please to where this is mentioned in the license since I have read multiple times). I have bought multiple themes/plugins and yours is the only one I am having an issue with and, frankly, scratching my head to understand why are you making this so hard! 4- Best practice in software development is to have three environments: (1) development for code development, (2) staging for quality team to test with similar parameters to production and to test wordpress/plugins updates before applying them to production, (3) production. I used to have two but it was big headache and led to many problems in production so I had to make a staging.
Still not sure at all why you are making this so hard. It just does not make any sense to me. Nobody pays for multiple copies of the same software to test it. If I pay for a new copy it would be for no additional benefit to me at all + I will keep paying for every update which is a problem.
Hopefully you will understand my point
That’s the default answer everyone gets, but we do consider special requests based on situations, I never said that you were not polite, I just said that you could have asked it to the team politely, it does not mean that you were not polite as you never even asked. The reason it does not mention project is because envato does not sell wordpress products only and I do understand that you can have something very specific for your requirement but as I mentioned before, a simple request would have solved everything and even right now only email team can handle this, so request you to ask them. We may have fall short in satisfying your needs and I do apologize on behalf of my team and I hope you’ll understand.
pre-sales question is this plugin can be integrate with WP-Ultimo
Hi there, I am not sure what that is and how can we both interfere with each others functionality! Can you please throw some light.
hi, please add an option to auto fill woocommerce phone field by user number, when user signup by digits. thanks…
Yep, we are already working on adding this
Hi i will like to have an inline login form but there is not Shortcode to make it. In other words i want the login fotm to show inside my page without it being a modal. I use elementor, how can i achieve this.
If you use elementor then you can edit your page with elementor and use our elementor widget to embed the form
Hi, If a user tries to login with a a new phone number it will be nice to detect this and create an account not just show an error. Will this be possible?
This addon might help https://digits.unitedover.com/addon/one-click-login-signup/ also it will only have one field.
I bought the plugin and its awesome. But, the SMS are not unlimited its 10K per month. Correct me if I am wrong!
They are unlimited as they are for life but have 10k per month limit which is more than enough for most websites.
Hi There,
We don’t want the input placing in the account edit details on the front end. How can we move it so that it places the edit number in the account address billing area. We are using Woocommerce.
Regards
The reason its in the account section is that the number field is related to account and not billing. You cannot change the section.
Sounds like a cool thing, will get this added soon
