134 comments found.
Hello! Before buying your plugin I have a question. Does your plugin use Anti-Cheat Engine – Set spin limiter based on e-mail, cookies or IP, ReCAPTCHA support? I want each ip address or device to be dialed only once. Does your plugin do that?
Hi,
Thank you for contacting us.
All features are now integrated in the plugin except ReCAPCHA and cookies or IP
Best regards.
So how can one person only make a single rotation on their ip or device? I hope you will integrate this feature into the plugin.. Thanks!
Hi,
Thank you for your suggestion, it is greatly appreciated. We will consider updating this feature in the next versions.
Best regards.
can I create a specific page to display only for Lucky Wheel?
Hi,
Yes, you can. You can add conditional tags in the Popup tab to show Lucky Wheel on any assigned pages you want https://prnt.sc/qvvnot
Best regards.
Sorry friend, I did not understand through this image how I will be able to display Lucky Wheel on the page called “ganhr” that I created. Is this really possible in this plugin?
Hi,
Sorry for not explaining clearly, you can paste directly shortcode on any assigned pages you want. But this feature is for pro version only.
Here is an example https://prnt.sc/qvvycu
Read more about WordPress Lucky Wheel shortcodes here http://docs.villatheme.com/wordpress-lucky-wheel/#page_section_child_menu_3950Can i create two seperate wheels to use on two seperate articles?
Hi,
Do you mean you want to create 2 lucky wheels in 2 different pages?
Yes. I want to create 2 lucky wheels and use on 2 different pages?
Hi,
Sorry, This feature is impossible now.
Thank you. So, can i create 1 wheel on main website and create other wheel for a sub domain of main website? (i’ll install new wordpress site on this sub domain)
Hi.
It can create multi lucky wheels in multi sites in WordPress like this https://prnt.sc/qoetz3
Thank you
Hi,
You are welcome!
When i change css or text on wheel, it’s may be cached and need some minutes to effect on client browser. It’s so hard for me to customize. Please test your plugin carefully and sell the good thing only!
Hi,
Please contacting us via https://villatheme.com/supports/forum/plugins/wordpress-lucky-wheel/, we will check your problem on that.
Best regards.
Waste my money. Very bad plugin!
Hi,
I actually don’t catch your meaning about the problem with this plugin, please let me more details.
Best regards.
Hi, I installed the free version of the plugin and created a wheel. my site: http://tototo.site/ http://joxi.ru/KAgea7EfXXwPBm—>the wheel does not work. on the screen 1,2,3 old values remained http://joxi.ru/KAxxldgH1175PA I would like to buy a pro version, but I need the wheel to work ….
Hi,
This plugin is still working fine, please check again, if it still doesn’t work, leave your wp admin account via suppor@villatheme.com.
Best regards.
i am answered you email
Please try again with support@villatheme.com
Thank you!
oo yes!)) there was error
I have a question: Is it possible to put the wheel on the html site?
Hi,
We are fixing the bug, and announce you asap, please kindly wait.
Best regards.
Hi,
1. We checked again and again, the plugin is still working normally, please check it again.
2. It is impossible to put the wheel on the html site.
Best regards.
I’m in doubt about this plugin when I spin the wheel and drop a prize for me I go to the email and see that I won the coupon until then ok
but the people who register to run roulette the information is in the plug list My question is: if there is a way to receive the registration of the customer who ran the roulette because our customers campaign google and receive leads in email
and this plug would be another strategy to capture the information in the campaigns so it would be necessary not only to receive the registration in the list but to receive it in the personal email.
Is there any way to solve this
Hi,
This plugin can get these information of the customer https://prnt.sc/qcxy79 Including email.
best regards.
After logging in, can I play Wheel?
Yes you can enter email as usual to spin.
Can existing users use the wheel?
They want to use after login.
Yes. Please try the free version for more details http://bit.ly/wp-lucky-wheel
I Connected.
but
Why can’t I see the heel? Where should I press it?
I want to see WooCommerce Lucky Wheel
Please try in private window. The wheel will show up after several seconds.
If cyber-monday is over, How much is it?
Hi,
It’s now 50% off so when cyber-monday is over, its price will return to $26.
Best regards
Hello, is it compatible with your abandoned cart plugin to grab the email ?
Hi,
We will add compatibility for these two plugins in next few days.
Best regards
i want to set the weel for one page with a shortcode. Is the possible? I don’t see this in the free version
Hi,
Yes it’s only available with premium version.
Best regards
Hi, can I customize the mail with logo and enter a link to a reservation system.
Hi,
Yes you can edit email content to add your logo with your custom link https://prnt.sc/pwo4oi
Best regards
No exit intent option? Thanks
Hi,
There is exit intent option in this premium version.
Best regards
Hi,
Can it be replaced using a telephone number instead of an email?
Can the results be notified via SMS and WhatsApp?
Hi,
There’s option for customers to enter phone number but email is always required to send results.
There’s no option to send results via SMS and WhatsApp now.
Best regards
Hi, I installed the free version of the plugin and created a wheel. I was impressed and purchased the pro version. I installed the pro version and made changes to the wheel, but the pop was only showing settings from the free version previously. I deactivated the free version and the pro version is not working at all. I have no option to save settings and the popup is not appearing on the page.
I have tried to remove and resintall the plugin but there must be some entries in the database as it is coming up with previous values and still having the same problem. I dont know what to do!
Hello dkmcdonagh001,
Please leave a support ticket at https://villatheme.com/supports/ or contact us at support@villatheme.com We will help you with the problem.
Hello, we are having an issue all of the sudden impeding the wheel to load,
Uncaught URIError: URI malformed /wp-content/plugins/wordpress-lucky-wheel/js/wordpress-lucky-wheel.js:192 let decodedCookie = decodeURIComponent(document.cookie);
WP 5.2.4
This issue happens only to logged in users.
We fixed this by changing the line to let decodedCookie = decodeURIComponent(unescape(document.cookie));
Hi,
Great to hear that you can fix it yourself and thank you for the solution. I will check and include this fix in next update.
Best regards
Hi, can I integrate it on the homepage with shortcode?
2. Can I use a custom thank you page for each prize?
Hello vnpacheco,
Yes, you can display the luckywheel on pages with shortcode. Find the shortcode at https://villatheme.com/extensions/wordpress-lucky-wheel/. Unfortunately, it is not possible to have different thank you page with each prize now.
Hello! I want change input email to name.
Hello chaiyut168,
The email field is required. The plugin need an email address to send prize if customer win.
Hello,
When I buy your plugin, for how many websites can I use it and can send a QR code with the email?
Hello MediaCreandum,
With each license, you can use the plugin on one website only. It is not possible to add a QR code into the email now.
1.In the free version I did not find CSS customization. How do I do? 2.In the WP Lucky Wheel version I did not find the custom fields and mobile number field as there is in the WooCommerce version 3.GDPR checkbox should be before the button, because it is required. 4.I can’t change the text colors of the GDPR checkbox and Frontend Message if win
Hi,
The #1,#2 and #4 do not happen with premium version, #3 is not a problem, this can be easily changed. I will check the free version for other problems.
Best regards
After all, # 1 and # 2 exist in the premium version? I saw in the preview an example running with the mobile number field. How to enable? # 4 I got it.
For #1,#2 yes but custom fields only include mobile and name.
Does the administrator also receive an email or just the user?
I need to do the following customizations: 1-Change the font and font size of values inside the wheel as they are too small 2-Disable popup close button 3-Raise the GDPR checkbox to before the spin button, as it is mandatory 4-Translate the error messages .. where are they?
Please wait for an update of free version.
Getting a message that says “Installation failed. No plugins were found”. What’s the resolve? thanks.
Hello only1dallas,
We have replied to your email. You need to unzip the downloaded file to find the installable file. Thanks for your purchase.
