83 comments found.
I can not install, just show the install header, but nothing else appears.
I have followed the steps, but there are not certain files or folders according to the tutorial, besides I see that it is not updated since 2015
Hi there,
You need to buy this plugin first here https://codecanyon.net/item/super-store-finder/3630922 in order to use this theme as stated in the item description. If you’re facing issue, you can provide more details via the contact form here https://codecanyon.net/user/highwarden with url and purchase code and our support team will be able to assist you.
why the location will be pointing to NEW YORK if the geo location not working. Also the get direction in detail pop showing error @ The Google Maps Embed API must be used in an iframe.
The locator i hosted as per below: https://store.royalcaninmalaysia.com/ https://www.royalcaninmalaysia.my/locationSome bug on the get direction as once clicked that it show error either open the direction on showing map itself with outlet nearby go missing. What might the cause above as for mobile version it opening the google map fine. How do we set the the show all even geo location failed to show. As now if the geolocation failed then its showing New york map.
Hi there,
Thank you for your inquiry, you can set Default Location at admin settings page. Hi there,
If you’re facing an issue, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket to get our tech team to have a closer look
1) url of store locator
2) link to screenshot / description of the issue
3) temporary store locator admin access
4) temporary FTP access
Greetings. I have an issue that I just can’t find the solution to. I’m using custom markers on my map and when I click one the marker art itself gets clipped. Looking at the code of your demo I see that the markers are wrapped in a div and the dimensions are W58px H58px, which is the same measurements of the marker artwork. However, when I look at mine the dimensions of the wrapping dive are W24px H24px, but my marker artwork is actually the 58×58. It is this difference that is causing the clipping I am describing, but I can’t find where that code is actually being generated. Can you let me know where I might look to fix this?
Hi there,
Thank you for your inquiry, if you’re facing an issue, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket to get our tech team to have a closer look
1) url of store locator
2) link to screenshot / description of the issue
3) temporary store locator admin access
4) temporary FTP access
5) purchase code with active support
Hello, a pre-purchase question: I am interested to use this script and your Mega Locator Theme – Super Store Finder together for a simple store locator feature in a PhoneGap mobile app. My question is – will this support as a webview for the mobile viewing?
Hi there,
Thank you for your inquiry, it should be able to support webview for mobile viewing.
Can I control the map zoom level when selecting different regions?
Hi there,
Thank you for your inquiry, the Mega Locator theme is using Google Maps API autofitbounds function which will zoom automatically depending on number of nearby markers and this is out of our control.
If you wish to change/customize the zoom function, you can try to request our devs team to perform customization by sending your details via the contact form here https://codecanyon.net/user/highwarden
Based on Codecanyon support policy here, the off-the-shelf product features come as it is as per item description and live preview page, customization is not part of the support scope, however can be requested to our devs team via the contact form here if needed.
I’m confused about custom markers. I’ve set up several location types and I’ve added custom marker icons for each. Yet when I create actual markers on a map I’m just getting the default orange/blue markers. What am I doing wrong?
Hi there,
Thank you for your inquiry,try to clear your browser cache after uploading a marker. If you’re still facing an issue, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket to get our tech team to have a closer look
1) url of store locator
2) link to screenshot / description of the issue
3) temporary sotre admin access
4) temporary FTP access
5) link to marker image used for upload
Hi, I just buyed this add but I intall and when I go to my cell I can´t use the map like zoom in or zoom out only from my device celular.
Hi there,
Thank you for your inquiry, if you’re facing an issue, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket to get our tech team to have a closer look
1) url of store locator
2) link to screenshot / description of the issue
3) temporary admin access
4) temporary FTP access
Hi. I’ve have my search distance set at 100 miles. When I search an address I get the results I want…but then when I click one of the store markers within those results the map zooms in, which I don’t want. The effect I want is that the zoom level does not change when I click on a marker…how do I achieve this?
Hi there,
Thank you for your inquiry, the Mega Locator theme is using Google Maps API autofitbounds function which zooms automatically depending on the number of markers nearby and this will be out of our control. If you wish to remove the autofitbounds function, this may require minor customization which you can request to our devs team if needed via the contact form at our profile page here.
where can i find the different layouts?
Hi there,
Thank you for your inquiry, you can change the layout from admin settings page (gear icon top right).
Hi, I’ve just bought a bundle of your php for a store finder. The standard was working fine but when i upgraded to the mega store finder i get an error in the javascript “Uncaught TypeError: Cannot read property ‘setCenter’ of undefined” it seems that the initial lat and long is not being defined. Can you help. Thanks
Hi there,
Thank you for your inquiry, if you’re facing an issue, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket to get our tech team to have a closer look
1) url of store locator
2) link to screenshot / description of the issue
3) temporary WP admin access
4) temporary FTP access
New updates from gooogle maps api cause errors like : Uncaught TypeError: Cannot read property ‘removeChild’ of null at MarkerLabel_.onRemove (eval at <anonymous> (VM41 mega-embed.php:1), <anonymous>:1:5571)
Hi there,
Thank you for your inquiry, yes this happen due to Google Maps updates recently, you can refer to the resolution available in this forum post here http://superstorefinder.net/support/forums/topic/marker-centralize-zoom-issue-fixed-updating-infobox-packed-js/
If you’re still facing issue, for support, kindly send below details via the contact form here https://codecanyon.net/user/highwarden so we can open a ticket for our tech team to have a closer look.
1) url of store locator
2) link to screenshot / description of the issue
3) temporary admin access
4) temporary FTP access
Why do I have this message when I put the google map api :
We are having trouble locating you. Try using our search and filter functions instead.
Hi there,
Thank you for your inquiry, if you’re using the geo location feature, your server will require HTTPS as per latest Gogole security policy, more details available in this knowledge base article here https://superstorefinder.net/support/knowledgebase/geo-location-not-working-in-chrome/
how to hide footer “View store finding demo” and “view administrator’s area”?
Hi there,
Thank you for your inquiry, you can edit index.php and remove the following code:
<div id="Description">
<div class="Specs">
<center>
<a href="index.php" rel="nofollow"><img src="http://superstorefinder.net/img/store.jpg" alt="Super Store Finder - Mega Theme" /></a>
<a href="admin/" rel="nofollow"><img src="http://superstorefinder.net/img/admin.jpg" alt="Super Store Finder Admin" /></a>
<br /><br />
<h4 id="embedCode">Embed Store Finder to any website :</h4>
<br /><br />
<textarea id="embed" style="width:650px;" onclick="this.select()"><iframe src="<?php echo ROOT_URL; ?>mega-embed.php" width="100%" height="900px" scrolling="yes" frameborder=no></iframe></textarea>
<br /><br /><br />
</center>
</div>
</div>
Hmm. How can I show all stores by default. You state in the SSF discussion that mega locator has “Default Map Type – Show All Stores” option but it does not seems to be available in the admin settings.
Hi there,
You can view it at our demo site here https://superstorefinder.net/megalocator/admin , the field is named differently for standalone version Geo IP turned on set to Show All
So it will always show all stores. There is no way to show all only in a case SF is unable to get location automatically?
Hi there,
Unfortunately, this feature is not available in the off-the-shelf product, if you have a special requirement, you can request our devs team for customization via the contact form here https://codecanyon.net/user/highwarden
can i get refund because this add on not compatible with my plugin
The WordPress version is available here https://codecanyon.net/item/super-store-finder-for-wordpress/11334595 and for refund you can request it via http://support.envato.com
⚠️ How to edit or remove A,B,C,D.. lettering on the pointers in the map?
Hi there,
Thank you for your inquiry, you can change this from admin settings page, more details available in the knowledge article here https://superstorefinder.net/support/knowledgebase/displaying-result-list-header-with-image-labels-or-no-header/
There is a little issue with Language tab,when i changed the language to ’’French’’ , there is an erroe comming out. I saw the same error on this Demo too. The error is below.
Notice: Undefined index: layout in /home/superstor/public_html/megalocator/index.php on line 78
Notice: Undefined index: layout in /home/superstor/public_html/megalocator/index.php on line 78
Hi there,
Thank you for your feedback, the layout variable is only affected the demo site only for switching the layouts and will not affect the code. We’ve reported this to our devs team and they’ve fixed the issue at the demo site, really appreciate it!
Can i name the ’’regions’’ as i want in my country? i have purchased all your plugings.
Hi there,
Thank you for your inquiry, yes you can rename the regions in your country.
Any chance to set default location for embedded page using parameter in the URI?
Hi there,
Thank you for your inquiry, you can use boxsearch parameter at the URL to set default location, more details available in this article here https://superstorefinder.net/support/knowledgebase/can-i-use-search-box-widget-to-point-to-my-store-locator/
Hello
I buyed this plugin and Super Store Finder, I follow your instrucctions for the instalation, after I replace the files of the Mega Locator in the Super Store Folder and try install in the http://localhost/superstorelocator/install.php, I see only the title: (Super Store Finder – Installation Let’s get started, follow the simple steps below.) the install options are hidden, i need your help with this, thanks.
Hi there,
Thank you for your inquiry, you may need to upload to a live server in order for our tech team to have a closer look and provide below details via the contact form here https://codecanyon.net/user/highwarden
1) url of store locator
2) temporary FTP access
3) Database access for installation (host, db name, db username, db password)
Hello, thanks for your help, finally I installed the plugin, greetings.
