100 comments found.
I have a problem with Carousel grids. Each time I create a Carousel – instead of displaying the posts it displays “Could not find this template”. I don’t know when this happened since everything used to work fine. Previously created carousels are still showing fine. But if I re-save them or create a new one. It shows “Could not find this template”. Grid and Mansory layouts work fine. Could you please help?
Hi, thanks for let me know. I saw you created account on my help desk, so please login and create topic here: http://support.g5plus.net/forums/forum/plugins/grid-plus/ Give me your account WordPress(admin role) there for faster check. Thanks & awaiting your response.
When I use carousel on the page I get “Could not find this template” 
Hi, thanks for your interest my plugin. Please comment with account purchase my plugin, you will get support faster. Thanks
For some odd reason after an upgrade from the hosting provider I’m not able to see any of the content that uses the plug in on the site. Nowadays the Wordpress version where the plugin is installed is Wordpress 5.1.1 Is there any update or similar that could solve my problem?
Oh my god, i forget answer your questions, that is my mistake, how is your problem now? I will check my plugin with WordPress 5.1.1 right now. Sorry 1000 times and let me know if still need help. Thanks
Hi, I really love the plugin thanks. Just wondering if you will update some time for wp 5 ? I am waiting to do the wp update as I want to keep using this plugin. Thanks a lot
Hi, thanks for your questions. My developer checked with wp5.0+ and everything is ok, so you can update it normal. If any problem, let me know here to support and fix asap. Don’t worry. Thanks
I’ve just bought the plugin and it does not work. Do not generate layout. I’ve used free version before and it worked nice.
Thanks for your purchased my plugins. Can you contact me via skype: chinhtt2001 for urgent support right now? I will check for you, waiting your response. Thanks
Hi, we fixed this issues for your website. I will upload new version to Envato & wordpress.org. Any problem, hope you create topic here: http://support.g5plus.net/ Our support team will answer to you. Thanks
The Grid Generator is not working, just shows thumbnails, so it’s impossible to adjust for metro grid. Also when a grid page loads, the second row of images in the grid load over the first row, so you can never see the first row of columns.
Hi, thanks for your purchased my theme. Please go to my help desk at http://support.g5plus.net register account then create topic here: http://support.g5plus.net/forums/forum/plugins/grid-plus/ . Give me your account WordPress and FTP, i will check & fix it for you. Don’t worry. Thanks
Hi, I’m trying to leave a support ticket on your site but it is saying that I need to enter my purchase code even though I already have and your site has accepted it?
Really liking the plugin so far, but there is a small issue where the images are not being selected in the grid builder, and then in the front end of the site on the live page, it is showing all of the images instead of only the ones I have selected.
Metro design:
Post Type: Media.
Select Gallery – it does not show the chosen images.
Layout builder does not show the images.
The error in the console is:
Uncaught TypeError: Cannot read property ‘url’ of undefined: grid-plus/core/post-format-ui/assets/js/gallery.js:45
Which is line 45 where it says:
attachment.sizes.thumbnail.url + ’” alt=””/>
Let me know how to contact you as your support site is not working for me.
Edit: I have just been contacted and have now got a support ticket with them. Good chat system enabled 
Hey, I haven’t heard back from you guys on the support site for a while -could someone have a look at my ticket?
I would hate to request a refund for a faulty plugin or leave a poor review. Much rather get this resolved asap
Hi, I’m sorry very much for this, my developer checking your issues even at home at the moment, please follow on your topic here: http://support.g5plus.net/forums/topic/cannot-read-property-url-of-undefined-grid-pluscorepost-format-uiassetsjsgallery-js45/ Thank you very much. Sorry once
Thank you so much! That issue is resolved but I have another question in the support thread. You guys are doing a great job
Thank you very much.
Can this automatically vary the number of columns by the screen width?
Hi,Thanks for your interest in our plugin. Yes, this can. Please refer justified layout here: http://themes.g5plus.net/plugins/grid/justified-height-200-pixel/ .Hope you like it. Thanks!
Hello! Presale question (i saw videos..great but i have questions). I am mostly interested because your Metro seems exactly what i need.
1. Can i grid only post or i can grid other sources like pages?
2. can i mix and match content in one Metro skin in a way can i use post and pages combined?
3. Skins – can i use post Title only and i need to be visible not only on hover but all the time. Example, can i have Metro grid with Title displayed all the time but on hover i am getting darker background with excerpt being displayed like here http://themes.g5plus.net/plugins/grid/skin-thumbnail-title-excerpt/ – note i need Title being displayed before hover. On current skin at the link i posted nothing is displayed.
4. Ahh sorry for question 1 i see now that i can grid media, posts and products. This is also great. But can i add custom content to for example Media. Situation: i grid 12 items, all of them are media type, can i add my own content to boxes which will be displayed all the time, and another on hover?
5. can i use Metro grid without pagination and filter. Example i want Metro gird with 10 items on homepage, fullscreen, no pagination..is there a way to disable it or to remove filter..?
6. font type: can we use Google fonts? how much fonts can we use?
Cheers
Hi, 1 &4 Please go to this link to view more Custom content :http://themes.g5plus.net/plugins/grid/skin-custom-content/ A grid plus has only an item’s Custom Content. 2. I’m sorry. You can’t mix custom post types in one Grid plus shortcode, you can use Custom Content as Q1&Q4 i’ve answered 3. I can do as you want. After you buy the plugin, you can contact with me to do it. 5. Yes, you can. Please follow our guide here: http://prntscr.com/kkmd7c 6. The font of grid plus’s affected from the font of theme so you can change the font setting in theme Thank you so much & hope you buy our plugin! We are happy to assist you!
Hi and thanks for your answer. Ok i visited http://themes.g5plus.net/plugins/grid/skin-custom-content/ and it appear fine for my need. One question.
1. That first yellowish cube which have custom content and Purchase Now button – can i add my own backgrounds in it (so it’s not yellow anymore)?
2. can i add any custom code in yellowish grid (custom content grid) like for example other widgets? Like wordpress login widget..
Thanks again…
p.s. i saw more videos and love how you solved visual grid builder by drag and drop. That is so awesome.
Hi, you can add your own backgrounds well in your theme. It’s accent color or i can customize by CSS . you can add custom content and copy code of that content to your part/page you want. Thanks so much & let me know!
I am using the free version of Grid Plus. How come I DO NOT see the metabox shown in your videos within my post interface??..therefore pictures are not showing up on my masonry layout when choose to retrieve data from posts. Is it because of my wordpress version, or any reason why I cannot see the metabox? Thank you for reply soon.
Hi, please go to https://wordpress.org/support/plugin/grid-plus for support. If you bought my plugins, please comment with account bought it. Thanks
Hi yes. I have posted this inquiry to above location almost 2 weeks ago! ...And not a single respond. How am I to believe I will get the proper support after purchase plugin. This is quite disappointing, considering we think your plugin has great potential. Looking forward to your reply.
Thanks for your comments, when you bought it, you can request support on my help desk here: http://support.g5plus.net/forums/forum/plugins/grid-plus/ I’m not just this plugins only, i have 20+ items Premium WordPress Theme and i replied one by one everyday. i’m sure reply in 24 hours, and longer a bit at the weekend. But almost customers are happy with it. You can check my profile here: https://themeforest.net/user/g5theme Thanks
Hi Sir. I understand. But without an answer to that missing metabox, it is very hard to convince the firm I work at that THIS is the right plugin for them. Moreover they are not convinced with the current support. I am recommending your plugin.
Could you just reply about the metabox?? ...I see other with their questions answered. Thanks!
Hi, currently, my plugin used Metabox input Gallery, Video by admin for post, so it will affect this features on Metabox, I will consider improve it on next version, hope you sympathy with me a bit & wait. Thanks
Hello; here is your plugin http://miguelvarea.dinamicaweb.net/grid-masonry-4-column/ . Can you make it behave smoother, on transition between categories like this one: http://miguelvarea.dinamicaweb.net/desirepress/ Thanks
Hi, thanks for your interest my plugins. For support, you can go to here: http://support.g5plus.net/ Or please comment with account which you bought item from me. Thanks
Hey! what type of filter designs are availale?
Hi, thanks for your interest my plugins. But can you explain more what you want here? i can’t fully understand your mean. You want to know what type of Post Type? Or … Hope you let me know & waiting your response. Thanks
Hi
This looks great, would it be possible to build a grid similar to this example http://talk.global/ under the heading “What’s Got Us Talking”
I need a mixture of either posts, products, facebook, instagram etc etc.
Many Thanks
Hi, Thank you for your interest in our plugin but very sorry this plugin does not have the features you like. Hope you will find another item. Thanks!
Hi,
Pre-sale question. Your plugin looks almost perfect to what I need except for One detail :
I will use it to display vimeo videos – but I need a modal window on popup with the video and below some texts such as this portfolio page : https://bit.ly/2Gf3pnB Does it do that ? TY
Hi, thanks for your interest my plugins. Please re-send your image, don’t see anything, here: http://prntscr.com/jhxvnp Thanks
Hi, sorry, you see the website here : https://bit.ly/2GfYZwO Please scroll down to see the portfolio and click on one video to see what I need. Thanks
The plugin is not work for me just wasted my money
only the free version is working
can you please send me other copy or version of the plugin
Hi, sorry for delay reply because difference timezone. I just test with latest WordPress(v4.9.5) and my latest version plugin 2.0. Everything work fine. Please contact us soon via skypeid: khacthang75 for faster support & fix. Or give me your account WordPress(administrator role) to check directly on your website, send private message via profile here: https://themeforest.net/user/g5theme (screenshot: http://prntscr.com/j75ok8) Hope you contact with us soon. Thank you very much.
Pre-purchase questions.. 1. Can I use a 3rd party Lightbox for my woocommerce grid? 2. Can I customize the layout positions for each grid item, custom order, custom sizing? 3. Do you have a skin editor, or just a few to choose from? Thanks so much!
Hi, thanks for your interest my theme. You can try Free version here: https://wordpress.org/plugins/grid-plus/ Only difference Premium version a bit, here: http://prntscr.com/j0k42k Any questions, let me know. Thanks
Presale question: is it possible to use the paid version for pages instead of posts?
Hi, currently my item haven’t got it. But if you bough it, i can do it for you. Or please wait about 1-2 weeks, i will update it soon. Thanks
Okay i gonna buy it, when you update it, great and thanks!
No problem bro, we always do the best for customers. Thanks
Hi, i updated my item to v1.9 which included your required(can choose pages instead of posts). Please check & hope you buy it. Thanks
Thank you
Hi i can select the source pages now, but where can I add specific pages manually to the grid to show?
Hi, in version 1.9 the back end lay out skin option is way out of control and color tab is also not showing correctly ( using safari on mac) My purchase code don’t work on your website. Hope you can update for a correct version 
Hi, sorry for reply quite too late at the weekend. 1. but where can I add specific pages manually to the grid to show? => i fixed and updated on ThemeForest, please wait they approve then you can download and use update, here: http://prntscr.com/j5rf74 2. in version 1.9 the back end lay out skin option is way out of control and color tab is also not showing correctly ( using safari on mac) => I’m tested on our Mac with safari, everything is ok. I guess problem with your version WordPress, please update WordPress to latest verion to check, then let me know result. 3. My purchase code don’t work on your website. => You haven’t yet create account on my help desk, here: http://prntscr.com/j5rr0b Please tell me how do you know purchase code doesn’t work?
For faster support, please go to my helpdesk at http://support.g5plus.net/ , register account, create topic & give me your account wordpress, ftp(if can) there. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ How to send private information here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ Thanks
Hi, i can not create a topic on your website i got this instead: “You can not create topic at this category forum. Please enter your purchased code.” though i did added my purchase code.
I got the latest WP version installed so that’s not the problem. I updatet the plugin to 2.0, and see a field to include post, but it don’t work, I cannot include anything. The skin tab is fixed and looks great again, but the colorpick tab, don’t
I did a refund request on codecanyon for this plugin. It doesn’t work well. will you please refund the the money so I can buy another plugin?
Thank you!
Hi, you haven’t yet create account on my help desk, here: http://prntscr.com/j6854o so you can’t create topic. With refund, please wait Envato decide. Thanks
Yes I did, https://prntscr.com/j69uf5.
Hi, Code canyon did not respond on my refund question. I installed the plugin again ( total clean install) but still have problems with the colorpicker. https://prnt.sc/j90l46. Please agree with the refund of code canyon. Thanks!
Please wait them process, quite too long because they have more customers/job need process(i think). Thanks
Okay thank you for your help.
Hello, i have a problem.
if i install your plugin, i view this error:
Missing argument 2 for Grid_Plus_Base::gf_enqueue_custom_css() in /web/htdocs/www.ipmcasa.com/home/wp-content/plugins/grid-plus/core/grid.plus.base.class.php on line 226
How can I solve the problem?
OMG, i don’t know how can i forgot your message here because i replied one by one everyday. Sorry very much and let me know how can help you fastest? Thanks
What Theme the plugin Grid plus works ? Can we use it with visual composer ? Do you have a free functional version to test before buying?
Hi, thanks for your interest my item, you can use free version here: https://wordpress.org/plugins/grid-plus/ Hope you like it. Thanks
free version does not work! What Theme the plugin Grid plus works ? Can we use it with visual composer ?
Hello finally the free version works well, except when you are connected to the administration, so in the end you can delete my comments. I will now try the paid version.
Thanks
hello is the plugin works with the latest version of wordpress 4.9.4 ? because the free version does not work!
Hi, thanks for your interest my item & reply quite too late because we just back working on long holiday in my country. I’m guaranteed it work as i describer, in case not work or can’t fix, i will refund no question. So don’t worry about that. Thanks
