for Customer Support

The product demo and the download are different. On the demo, there is branches feature which is not present in the download. I have been trying to contact support for over 10 days.
From emails, Mobile number he provides in his profile, skype, facebook to even twitter listed in his profile. Nothing.
After 5 days he replied my email with a zip file which did not work, neverr heard from him again to date (day 12).

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