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18 comments found.

Nice work, GLWS! :)

Thank you so much

What is the difference of buying this version that cost $18 compared to the Zopim version which would pay for each agent at a monthly cost? Does this version have unlimited agents? Thank you!

Hello, in difference from Zopim version our chat widget was developed exactly for Prestashop themes, with details, that make the entire experience special. You select Zopim pricing when “sign up your account” at zopim.com.

Do we need to pay monthly cost to zopim.com, even after buying for 18$? Please let me know.

Hello,

For one Agent, you can use this chat – free. You need to pay if you want use this chat for team of operators. On our Live Preview of this module you can test free version of Zopim Live Chat.

Thank you.

Great Product. Works beautifully.

Hello,

Thanks for your choise and don’t forget to rate us.

Best Regards.

hi mate! with the free module version im facing some imcompatibility with my theme, the transiction module with changes product image with hover, somehow, make the zopim box blinks… this is annoying… know whats the problem? your module can fix that maybe? ty! :D

Hello,

I think this problem is not with your theme, He does not clash with the theme, the module has concluded with a unique class. If you have a problem and I can help fix it immediately. You can enable the module and check with your theme. :)

Best Regards.

I would like to buy and before that I need the below clarification from your side:

As an Admin(Chat Staff member) can I know that from which product pages the customer is chatting with me?.

When the user open a Product-1 page and he is in the checkout page. Now, he is having some doubts. He would like to chat with me. Then, before he explains I should know the page where he is chatting…

Can you please help me with this?

Thank You.

Hello,

Dashboard of this chat allows to you know user info about customer like Visitor Path, Location and other. You can see it on Zopim.com

Thank you.

Hello,

Does it support & properly work on Prestashop multistore multidomain?

Regards,

Hello,

Unfortunately not yet, but we working with it and we will add this option for the module after update.

Regards.

Hello,

We updated module, at now it work with Multi-Store Function in Prestashop.

Regards.

Is there a limit of user and for session’chat?

Hello,

For one Agent, you can use this chat – free. You need to pay if you want use this chat for team of operators. On our Live Preview of this module you can test free version of Zopim Live Chat.

Thank you.

Thank you

Thanks for your choice. Best Regards.

I can create a website to sell plans to chat sites?

Hi, I had activate the module, but in the setting page I have only: Zopim widjet id 20qcURkDcvWUINUxcpBZofZs44iEqMkt

I haven’t any check to configure the module

Hello,

Can you send your admin access via email.

Thanks.

Hi, I activate the module but I Can’t configure it, I see only the id line. in the setting page I have only: Zopim widjet id 20qcURkDcvWUINUxcpBZofZs44iEqMkt

clearly this module is just a copy / paste of zopim widget code ! i’am very dissapointed about this , its like stealing people and i want a refund

Hello I just purchased the prestashop module from Codecanyon and I already installed it. I have however a problem as it is not translated in my language (French), so I suppose I can do it manually but I vcan’t find how. I would like to precise also that the module is in English and Rusian (at least I have some cyrillic characters displayed to the client) thanks for giving me a way to get around this

Edward

Sorry I forgot, I suppose you need the purchase code 3d241da9-ebde-4523-8506-8e1f55925069

Thanks

Edward

Looking at the guide for installation, it seems I do not have all the information needed on my screen. You guide shows how to configure the module and also shows a Zopim Control Panel; How do I get there ? I do not have it on the configure page (as displyed in you guide, I just have the page with the code)

evanhut

evanhut Purchased

I am trying to work out why I paid for this Zoopim module and 12 months support when it doesn’t offer any extra functionality. Can you please explain what benefit this module has to offer. It looks like adding the piece of code manually which takes less than a minute delivers exactly the same functionality

Hi, I bought the live chat Zopim module and I’m unable to make it work. It’s installed and activated, but it stay stuck on the page with code and does not open up to configuration page, eventhough I entered the right license code and clicked on save.

please inform on steps for making the module work.

My license code is: 38715fcf-4e1a-4175-b480-5a192447e996

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