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8 comments found.

Hi I noticed you created 2 module for Zendesk/ Zopim. Would you consider of creating an 2-way sync integration btw PS and Zendesk like what Zendesk did for Magento. Check the links below for more detail and what it is. Magento and Zendesk PS and Zendesk


Thank you for you comment, We are currently working on a 2 way sync for Prestashop and Zendesk similar to the Magento implementation. This will be released as an update to the Zendesk Contact Plus module.

Currently we do not have and eta on the release date.


Does it support & properly work on Prestashop multistore multidomain?


Hi, yes this module does support the Prestashop multistore/multidomain feature.



Does this work for cloud base shops? I mean my shop is hosted by prestashop. Will this module work? Because they only accept official modules from the marketplace!

Unfortunately this module will not work with Prestashop cloud at the moment, it is currently going through the verification stage to be added to the addons store.

Hello, Can you make the module able to Prestashop


Hello, I would like to understand, what you mean with “CURL is required”. Is it easy to install the module or we have to code some lines ? Thanks.

Hi, In order for the module to function correctly CURL has to be installed.

CURL is a library that lets you make HTTP requests in PHP. You will need to check with your hosting provider to see is this is installed.

The module is very easy to install and is supplied with easy to follow instructions.

Regards, Damien

Hello, thanks for your module. Can you tell me how can I translate it ? Thanks


Than you for purchasing our module, which language would you like to translate the module into?

You can translate the module from the module admin page, there is a translate button on the top right hand side menu.

This button will take you to the translation screen you will find the zendesk module and the custom order detail and contact form pages at the bottom.

Kind Regards, Damien

Thanks for your help, it works !

Do you know how can I add the option to have the order number of customer when it right comment in the order-detail ?


Please could you raise a ticket on our support portal so our developers can investigate if they are able to include this feature in the next release.

Kind Regards, Damien

Thank you Damien. I sent you a message.

Hi Damien, the plugin remove the filed “order number” + “import file”. Can you help ? Thanks. I sent you a ticket for help and I did not have any answer…

hi, this module for zendesk multi brands?