Code

Zendesk Contact Plus

Zendesk Contact Plus

Description

Zendesk Contact + is an extension module for PrestaShop integrating your Zendesk – Customer Service & Support Ticket system into your online shop through the interactive widget and contact forms.

Zendesk support widget on every page Sign up to the free Zopim service and your widget turns into a live chat system You can choose to override your contact us and order detail pages with forms designed to submit tickets to Zendesk Communicate with your customers on the go with Zendesk Mobile Apps

Submit tickets to zendesk via prestashop Zendesk widget available on every page Customizable widget, ie colour, additional fields Sign into Zopim from the Zendesk backoffice and start chatting to your customers Deflect emails by serving knowledge base articles from the Zendesk Widget

Recommendations

CURL is required for the module to function correclty You need have an account with Zendesk, you can sign up for a free trial at http://zendesk.com If you do not want to override contact form and order detail pages you will need to forward your emails to the Zendesk email address. Zopim chat is available for free for one agent when signing up to zendesk, sign up and get chatting to your customers

Features

  • Zopim Live Chat Supported via Zendesk Support Widget
  • 100% Fully Responsive Design
  • Compatible with PrestaShop 1.6
  • Compatiblility (IE8+, Firefox, Opera, Safari and Chrome).
  • Multi-language ready.
  • Contact Us and Order Detail Pages submit tickets direct to Zendesk
  • User Guide Documentation.

Demo Store

Back Office Credentials

Username: demo@demo.com

Password: demodemo

Back Office Demo Front Office Demo

Changelog

Release v1.0.0 28/04/2015
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