Reviews for Zapes - React Native mobile application for Wordpress

9 Reviews

for Documentation Quality

very difficult to use and work on it

for Customizability

All I can see in the app is possibility. I am free to create whatever I want and the application makes the result reach users, simply and easily. Support is great and documentation is clear and objective. Thank you guys!

Author response

Thank you very much, I hope you have success in your business:)

for Customer Support

It is an amazing and easy-to-use theme for inexperienced people.
But what surprises me the most is the excellent team behind it. They have helped me despite my continual questions.
I wish you the best of luck with the sales, you are great.

Author response

Thank you very much, :)

for Bugs

Bugs, Incomplete documentation, Very slow, lot of unwanted dependencies. They do provide support through whatsapp but that will not benefit for any above mentioned issue.

incomplete app, no basic features, old react native, faulty information in sales description. it does not work with all the theme, unless using their demo theme.

Refusing to refund. which means is motivation of selling a faulty product and earn money.

Author response

Hi there,

1/ You are using the video field you are using from 3rd party and not standard from WordPress. With our abilities and duty, we helped you to give you the solution on how to update and even help to modify via TeamViewer but just for the first time, from 2nd time you have to do manually by yourself (we noted where to modify code via Whatsapp).
2/ The plugin dependencies are MUST be installed to use our app (to validate purchase Envanto code and upgrade new features in the future).
3/ We have to do other projects, which means we do not LIVE support for you any time when you chat with us. That reasons why we noted we will feedback via email/support channel and time response within 48h. You request LIVE support, it is impossible.

We added the refund policy on my item description very clearly. So we do not refund in this case.

Sorry for this inconvenience. Thank you.

for Flexibility

I had a problem after update occurred in Wordpress and I emailed the support they responded in the same day and provide me with whatsapp number and then we resolved all issues in 15mins!

Author response

Thank you :)

for Customer Support

This company have an excellent Customer support,

The people behind this there are really awesome.


Author response

Thank you @josemariasalido, I hope you succeed with your business :)

for Customer Support

I needed an extra function on one of sections of the app, I wrote to author and I fastly received a very good solution.
In addition, the template is beautiful.
I highly recommend to purchase this item. Good luck with sale!


Author response

Thank you for the awesome review :)

for Other

Great template!

Although the template is new but provide me essential features that I need. Easy to use and customize.

Especially, supporter is so nice:).

Hoping receive news version from you. Good luck bro.

Author response

I am glad you are satisfied with our product.


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