812 comments found.
What if I want rel=nofollow on my website? my page is https://congnghemet.com.vn/ , I’m using Elfsight YouTube Version 3.5.0
Hello dinhphu2010,
Thank you for choosing Elfsight YouTube Gallery!
In order to implement this, please contact your website developers.
Thank you for your understanding.
Regards,
Elfsight
Can i use this theme and set is as a home page on my website and my remaining pages get same previous theme setup?
Hello miriajonhs,
Thank you for your interest in Elfsight YouTube Gallery!
You can install the plugin to your homepage. Please send us a message via https://codecanyon.net/user/Elfsight providing us with some details on your specific use-case and we’ll make sure to look into it as soon as possible.
Regards,
Elfsight
Hello ! This plugin is it compatible with WordPress 5.8 version ?
Hello REVI972,
Thank you for your interest in Elfsight YouTube Gallery!
We are happy to say that all our plugins, including YouTube Gallery, are fully compatible with WordPress 5.8.
Regards,
Elfsight
I noticed the plugin haven been updated for almost a year. Is the plug compatible with the latest version of WordPress 5.8 and works without issue?
Dear blanktape,
Thank you for choosing Elfsight YouTube Gallery!
We’d like to confirm that our YouTube Gallery plugin is compatible with WordPress 5.8.
Regards,
Elfsight
Is this plugin compatible with latest wordpress ?
Hello cubanito2002,
Thank you for your interest in Elfsight YouTube Gallery!
All our plugins are compatible with the latest WordPress updates, so you are more than welcome to try them out!
Regards,
Elfsight
Hi, Are you supporting this plugin?
Hello mkkhan,
Thank you for your interest in Elfsight YouTube Gallery!
We do not currently provide support for this plugin, please accept our sincere apologies.
However, we keep updating it if any issues or bugs come up, and we make sure to release updates including new features with more options and possibilities.
Regards,
Elfsight
Hi! I want to buy this plugin, but I would like to know: is this plugin discontinued or it will be updated? Kindly,
Hello eltye,
Thank you for your interest in Elfsight YouTube Gallery!
We keep updating our plugin if any issues or bugs come up. We also make sure to release updates including new features with more options and possibilities, so you are more than welcome to try it out!
Regards,
Elfsight
HELLO,
i have a question about playlist
i inserted playlist URL of youtube (the playlist contain 5 videos) , but why it shows just one video(showing single video from the playlist)
how can i fix it ?
thanks you
Hello raytin18,
Please accept our apologies for the long wait!
Our support agent has checked your case and replied to you in your ticket. We’re now awaiting your response.
Thank you for your patience and understanding.
Regards,
Elfsight
Hi. Is your plugin compatible with wordpress 5.9? Thank.
Have you forgotten about me? 
Hello teknoteam,
We are so terribly sorry to have kept you waiting!
Our development team is currently checking on the compatibility with WordPress 5.9. We will get back to you as soon as investigation is complete.
Thank you for understanding.
Best regards,
Elfsight
Hey teknoteam,
Thank you for waiting!
We are glad to inform you that our YouTube plugin is compatible with WordPress 5.9.
Regards,
Elfsight
It says that your plugin is not supported. Why? Is it still working?
Hello edranker,
Thank you for your interest in Elfsight YouTube Gallery!
Elfsight does not currently provide support for this item, however, we keep updating our plugin if any issues or bugs come up.
We also make sure to release updates including new features with more options and possibilities.
The thing is that the plugins’ diagnostics and resolving issues relating to the conflicts with third-party plugins and themes require the strong involvement of our development team. Unfortunately, at the moment we are not able to allocate enough resources towards these tasks and we are very sorry for any inconvenience caused.
We do rely on your understanding and hope our plugin will not cause you any trouble.
Regards,
Elfsight
Is it possible to have a playlist displayed like Tubepress? the player on top and the playlist below, not loading a modal.
Hello hallmall,
Please accept our apologies for the long wait!
Unfortunately, the functionality you’ve requested is not supported in our plugin yet, we are very sorry for the inconvenience!
However, we have a wish-list tool where you can request any new functionality you need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your feature request there.
Regards,
Elfsight
Hi my channel is coming up Unfortunately, an error occurred: Option “channel” contents invalid channel or user url.
But my channel is valid with many videos
Hello tinavive,
Thank you for reaching out!
We’re very sorry that you are facing this issue with the plugin.
Please, contact us at https://codecanyon.net/user/elfsight and provide us with the direct the link you are adding to your plugin. The team will be delighted to assist in the shortest possible time.
We’d also like to inform you that our plugin doesn’t pull up videos from the links with Custom URL format, please try to add ID-based URL. Check the link for more info – https://support.google.com/youtube/answer/6180214?hl=en&ref_topic=9257109
Regards,
Elfsight
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