Granth

Granth supports this item

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26 comments found.

jeevran

jeevran Purchased

Hi Granth, I have opened a support ticket with you for more than 3 to 4 days, may be even more. The preview is not working. Given a login to my site but no news still. I have been kept in dark and this is really not acceptable!!!

Hey, yes you open a some support tickets and I replied them all except the last one as it’s a bit tricky. I logged in then and tried to figure out the reason. The live preview doesn’t work on your site, becuase when calling the standard wordpress function wp_head() causes internal server error. This is not a common issue, we have never seen and faces this issue before. This function pulls the js and css files and we don’t have an out of box solution for it.

We had some very busy days, but working on the solution. You have to be patient as I said this is not a common issue and I’m sure that it doesn’t come from the plugin as nobody has similar issue before.

I will send a reply to your ticket soon.

Attila

Hi,

I modified the code on your site. We can discuss the details later, but Ticksy is down now, so I couldn’t respond there.

Attila

After installing and activating the plugin I am not ready to use the addon. The new skin not appears in the skin filter on Dashboard page.

Hi,

Thanks for the purhcase. After installing Yet, you should import Yet Demodata if you want to use them I guess that the problem. These can be found the download package and you downloadable on this page: http://www.go-pricing.com/yet

The import process is here: https://granth.ticksy.com/article/9462/

If you fance any issues, please open a support ticket: https://granth.ticksy.com/article/9462/

Best,

Attila

We bought your add ons, we installed them. where are they? dont see anything on the plugin itself other than a solicitation to buy more! are we joking or what

Hi,

Thanks for the interest. After installing Yet you should import Demo tables if you looking for them.

You can download them from our site: http://www.go-pricing.com/yet You will find download buttons under each section.

The import process is the same as in Go pricing: https://granth.ticksy.com/article/9462/

Hope this helps.

Please open a ticket if you have further questions: https://granth.ticksy.com/

Best,
Attila

thanks for the reply, Created a ticket #1128168

ok replied to your ticket.

Great addons, I have problem with the buttons. Created a ticket #1148316

Hi,

Replied to your ticket. It’s a bit tricky, but there is a solution.

Have a great day!

Attila

Update failed: Update Failed: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.

can i upload the new version by FTP overriding the existing one while remaining active also for go pricing?

Hi,

Yes, you can do the way you wrote. Just simply overwrite the exising “go_pricing_yet” folder content with the new one which is located in the new version’s zip file.

You are getting this message as you have some issues with your permission writing files on your server.

You can open a ticket if you have further questions: https://granth.ticksy.com/ticket

Attila

Can you make $1 discount for the weekend, please?

Or one day enough for me… :))))

Hi,

Please contact us via our profile page: https://codecanyon.net/user/granth#contact I think we can figure out something.

Attila

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