Granth

Granth supports this item

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21 comments found.

jeevran

jeevran Purchased

Hi Granth, I have opened a support ticket with you for more than 3 to 4 days, may be even more. The preview is not working. Given a login to my site but no news still. I have been kept in dark and this is really not acceptable!!!

Hey, yes you open a some support tickets and I replied them all except the last one as it’s a bit tricky. I logged in then and tried to figure out the reason. The live preview doesn’t work on your site, becuase when calling the standard wordpress function wp_head() causes internal server error. This is not a common issue, we have never seen and faces this issue before. This function pulls the js and css files and we don’t have an out of box solution for it.

We had some very busy days, but working on the solution. You have to be patient as I said this is not a common issue and I’m sure that it doesn’t come from the plugin as nobody has similar issue before.

I will send a reply to your ticket soon.

Attila

Hi,

I modified the code on your site. We can discuss the details later, but Ticksy is down now, so I couldn’t respond there.

Attila

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