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At my customers’ site josephinessalon.com/yelp_reviews …its not pulling in our company info, phone etc. Also the reviews are truncated, and there is no working link to the full review on Yelp. How can I get the full review to show, and not the truncated version?
We have limited the characters because some reviews is too long, it’ll display not good in your site.
About your company info, phone, etc, please submit a ticket at https://ninja.ticksy.com/ with your admin access and our support team will help you check it.
Shouldn’t there at least be a link to the full review, then? That seems to be essential.
Oh yes, thanks for your suggestion. I will add it in next update.
Maybe until then you could increase the character limit by a substantial amount…? Can I do it in my editor? In yelp-reviews-pro/frontend/shortcode.php, changing the word limit code from 20 to say 30?
Yes, I have been playing with that setting in the editor and have settled on word limit = 60. It is much more authoritative. http://josephinessalon.com/yelp-reviews. You should definitely have a setting in the wywsiwig shortcode dropdown to set the word limit. One last thing, the two columns are too close together. Where in the editor can I reset the padding or column width? Thanks. Gonna love this, especially if you keep improving it with suggestions.
Thank you and sure we alway want to imporve products better.
For padding, you need to edit 2 places, please check this screenshot for detail: http://take.ms/x5BOu
I used plugin Yellow Pencil to alter padding, changed to italics and full justified. Looks great! I love this, just make it easier to alter word limit, padding, font, etc. from the your wsywig dropdown
Sure. I will add it in next update. Maybe will release in next week.
Don’t forget give me 5 stars rating. It’s can help us a lot
Tommy…I need to commend you on your superior support in customizing this plugin. It is terrific and I will be using it over and over, I believe. Your willingness to work with me to make your plugin perfect for this customers site was above and beyond. Thanks!
Thanks for your comment and review, it make motivated for us
This comment is currently being reviewed.
Sorry to hear about it, I think it conflict with your plugins or theme, please submit a ticket at https://ninja.ticksy.com/ (with your admin access) and I will help you check it.
Mate, are you kidding me? I can’t find any your ticket from my support system, and if your name is Frank Jones with ticket ID #1113705, I was fixed yesterday. Please let me know your ticket ID to confirm.
If you want to a refund, you can contact Envato staff, you disabled my plugin and said it doens’t work, this is dishonest.
is there a way to not show business description with rating on the top, but instead display only feed with 5/4 stars reviews. And is it possible to mix couple locations in one feed?
You can remove business description with rating on the top by use CSS, we can help you do it.
To mix many locations in one feed, you need create many shortcodes, each business for each row. This plugin can support unlimited business.
Please let me know if you have any questions,Tommy
Does this plugin comes with theme and complete site like demo, we would like to use this theme as an independent site like yelp. We want to use this site for adding user reviews, we don’t want yelp api to pull reviews from their site, can we use this script independently without yelp api ?
This plugin can work any themes, and it using Yelp API to pull Yelp review to your database, so it’ll loading fast, you can create Yelp API within 2 minutes. So don’t worry about it.
Hi, we don’t want Yelp API. We want script which is similar to Yelp so that we will add our own listings and reviews. Can we get that ?
Unfortunate, we don’t have that script.
HI, where do I get the api key from? Is it under my personal yelp account or yelp business account that i manager? because those are 2 different accounts.
Do you have any documentations or tutorial for the setup?
You can get Yelp API v3 from your personal or business account. Or you can chat with me at https://m.me/100007121852040 and I will help you setup it via TeamViewer.
I have opened a ticket a few days ago in your support section and no one get back with me yet! The plugin gives me an error, everything is explained in the ticket can someone check?
Please chat with me at https://m.me/100007121852040 and I will help you setup it.
hello, can I set up in the shortcode for example, just “restaurants” and “city” so I can display restaurants for one city?
Yes you can do it by use shortcode generator:)
I submitted a support ticket 5 days ago and know one has responded. Please reply to my Support Ticket. Thank you
Please check your ticket for update
we have a business account on yelp how do we get the API ?
Hi Shorty05, I just check and see Yelp API only support personal account. Please send me your Yelp account at yelp.com via ticket at https://ninja.ticksy.com or my personal FB and I will help you setup it.
i have opened a ticket… i hope you get it fixed.
any news ?
Please check your ticket for the update.
I just created a support ticket using your support system. How long will it take for someone to get back to me?
Please check your ticket for update,
I put in a ticket request 2 weeks ago and haven’t heard a thing. I’m getting a “Yelp Not Found” error no matter what query I use, and I have no idea why.
Please check your ticket for updates.
The new version doesn’t work for us. We have updated the plugin and it isnt showing any reviews. If we try to load reviews we get an error now reviews found.
We have to change the workflow, you need to go Settings tab to add your Yelp business.
Hey Tommy, I’m waiting for your reply on my support ticket. It’s been 4 days. Any update? Thanks!
Please check your ticket for updates,
The plugin is not working. I’ve created a ticket (#1174530). Please let me know when this will be addressed.
Just to confirm I have solved your problem a few days ago on the ticket.
Can you confirm you got my support request? I’m not sure it went through.
Yes, I saw you submitted the ticket 20 mins ago, I just replied, please check on the ticket for details.
Thanks Tommy! Got your response but the link to the zip didn’t work and I don’t have a support login to retrieve the message thread. It just takes me here and kicks me to the thank you page: https://ninja.ticksy.com/?dl=848485 .... Can you email the zip or get it to me another way?
Please chat with me at https://m.me/100007121852040 and I will send you the file.
Ok thanks! On there now
Been waiting for a week for support on an issue with the plugin. Initial response was good, but haven’t heard anything since even after updating ticket.
Sort Reviews Does Not work. All the reviews are jumbled up. I have Ticked the Sort Review Box, and it shows old reviews, and not the most recent.
Please submit a ticket at https://ninja.ticksy.com/ and our support team will help you check it.
In this case, please submit a ticket at https://ninja.ticksy.com/ and our support team will help you check it.
hi, after upgrade i am getting this error message: Yelp Error: UNAUTHORIZED_ACCESS_TOKEN : The access token provided is not currently able to query this endpoint. I have added added business ID in the business tab. Can you tell me why i am getting this error message?
Please get a new token and try again.
Let me know if you need any help. Thanks,
How do I get a new token?
Just like you set up again, do what you had done the first time.
Get back if you need my help.
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