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538 comments found.

What kind of magical gifts have you now bestowed on all of us with this new update?

Hi There,

We improved the user experience and add a few feature with the new update. :) You can check release notes from this page. I hope you will like it :)

Best Regards

super nice

Spagrand

Spagrand Purchased

Hi,

Is there a video tutorial available for the new update 7? Seems very difficult to use, V6 was great and very user friendly. Can you make V6 available again please?

Thanks,

Ian

Hi There,

Maybe you need to clear browser cache and WordPress cache plugin, I think the browser still loads the old javascript files. Send WordPress login information to support@waspthemes.com, I will quickly check this problem.

Best Regards

Spagrand

Spagrand Purchased

Email sent from ian @ resortstyle…..

I already fixed this issue! :)

_o

_o Purchased

How to use the new text gradient function with yellow pencil 7?

Edit: Oh here it is: NEW Gradient Text Support, Select a background and apply “text” value to the background-clip property.

This should be in “Text” as well.

ps: I like the update very much! ;)

Just like this many gradients, there should be a many more text shadows… maybe next Update then ;)

Hi There,

You need to use background-clip property to apply an gradient to the text, please follow these steps:

  1. Select an text element
  2. Right Panel > Background
  3. Set “text” value to Background Clip property
  4. And apply an gradient to element from Background Image property

I hope you like the new version! :)

Best Regards

dcbela

dcbela Purchased

I love this Plugin, but Is there any way to undo the latest update to the previous because it broke my website.

Hi There,

I glad you like that! :) Maybe you need to clear browser cache and WordPress cache plugin, I think the browser still loads the old javascript files. Please send WordPress login information to support@waspthemes.com, I will quickly check this problem.

Best Regards

Hi, after the last updates I noticed a lot of customization issues. Above all in my woocommerce shop page the template changes don’t work at all, neither in single, nor in template, nor in global. Before it was simply perfect and now’s broken…

https://www.robertorizzoart.net/shop-online/

Withthe version 7.0 there were no problems. Please, can you help me to fix this? If not, is it possible to downgrade and download the previous version?

Thank you in advance, Bob

Hi,

Yes sure, can you please a ticket here and we’ll help you out.

Best regards!

Yes, I use 7.0.2 and I can’t find a way to fix the issue. I’m opening a ticket, thank you.

Hi,

I did reply your e-mail, please check it.

Best Regards

Hi I have received the new version But inside the zip file, language folder is not available. Where do I upload my po & .mo file?

Hi There,

I will publish a quick update tomorrow and will add a languages folder!

Thank you for your patience! :)

Best Regards

Hi,

I’m sorry for the wrong information, I still will make an update tomorrow but I will not add a language folder. We disabled multiple language support, YellowPencil supports English only.

I’m sorry about it.

Best Regards

​Hi, the new updates have ruined a fantastic plugin​. The 7.0.3 version fixed something but there are still a lot of problems.

The worst thing is that it’s impossible to apply any changes to the category/tag woocommerce products pages as before: https://www.robertorizzoart.net/product-category/3-d-artworks/ https://www.robertorizzoart.net/product-tag/owls/

I’m desperately trying to set the layout of that pages exactly as this products main one: https://www.robertorizzoart.net/shop-online/

Actually I have to say that ALL the problems are concentrated in the woocommerce pages. I really don’t understand why before it was so easy to customize ALL THE PAGES and why you changed so deeply a great plugin getting it worse.

I’m working hard from two days to bring things back to how they were before but it’s very frustrating and and an unnerving loss of time.

Bob​

Hi, can you please leave a ticket here leaving your WordPress credentials (make a private ticket) and we’ll help you with your issue.

Best regards!

Hi There,

Yes, I fixed bugs on WooCommerce pages and some bugs on single and template customization.

I will fix these bugs and release a new update today. Thank you for your help and patience.

Best Regards

Hello,

Are you making a lot of mistakes?

Updates:

4 February 2018
5 February 2018
6 February 2018
7 February 2018

This is a bit unreasonable I think. I’d really appreciate if you could test in advance and fix all of the bugs in one go, rather than pushing out one update a day..

Thanks

Hi,

I do but I published a huge update after a long time and there were some problems that I must fix quickly. Unfortunately, this is not possible to test Yellowpencil with all plugins and themes.

I am sorry about it, I appreciate your patience.

Best Regards

Ok, sorry to hear you ran into a lot of problems, I hope you manage to recover quickly,I’ve removed the plugin for now, maybe come back to it another time.

Best of luck.

Hi, we have tested the update on over 20 most popular themes, and with many premium and free plugins and we came with 0 errors.

What is causing the issue is low performance hosting, and we have released new update fixing the issue.

There’s no way we could test our plugin with every theme, hosting and plugin, but what we do is that we help our customers fix issues and fix plugin issues.

Thanks for understanding!

Best regards!

Two words….beta test!

Hi, we have actually tested the update on over 20 most popular themes, and with many premium and free plugins and we came with 0 errors.

What is causing the issue is low performance hosting, and we have released new update fixing the issue.

There’s no way we could test our plugin with every theme, hosting and plugin, but what we do is that we help our customers fix issues and fix plugin issues.

Thanks for understanding!

Best regards!

I understand and really was just joking. If it takes more tests to have a solid error proof plugin than thats what everyone wants. Keep up the great work!

Hi There,

Yes, we make tests but I think this is not enough. We will make more tests and work more on YellowPencil for better user experience. Thank you!

Best Regards

Hello, in your latest update does not recognize the changes made. Also many things do not work or they do it worse (for example, submenus can not be selected). Are you going to fix the errors soon?

Best, Miguel

Hi There,

I did fix the saving problem with the latest version, this is stable on 7.0.4 but I still work on submenu bugs.

Please send your WordPress login information to support@waspthemes.com, I need test this saving problem.

Best Regards

Ok I go. Thank you

What’s the keyboard shortcut to open the CSS code editor panel?

Hi,

Use é or ” key to open CSS Editor and press ESC to close :)

Best Regards

Ah, I don’t have an è key. Option+~ works though, thanks.

You’re welcome! :)

Bulentd

Bulentd Purchased

Hi, I’m setting google fonts on the site, but I do not have the fonts I want. I ask for your help.

Bulentd

Bulentd Purchased

Sorry, problem was css optimizer..

Hi There,

YellowPencil will load the selected Google Fonts to the page, this must work without a problem. CSS Optimizer maybe breaks some style rules. I recommend you to deactivate CSS optimizer plugin.

Best Regards

Brilliant update Wasp. Brilliant!

Thank you :) I glad you like it! :)

First of all thanks for the long-waited updates!! :)

I’m asking this again because I think it would be an awesome idea and make YP even greater and a replacement for these kind of plugins.

So, since the “view as a guest” function is already achieved for sometime now and I think it’s truly great, do you think you can enable YP for the wp-login.php screen so it can be customized?

Think about it, I think more people will like this and they can get rid of all those “design your login screen” plugins.

I’d like to hear your opinion about it. Thanks!

Hi,

PHP Compatibility Checker plugin is buggy, There is no PHP errors. :)

Best Regards

Ok, thanks again :)

You’re welcome :)

Micatuca

Micatuca Purchased

Hi,

Would your plugin allow us to remove certain elements of a plugin. For example on this link: https://social-streams.com/flow/demo/classic-social-media-wall/ We would like to keep the instagram image, but remove the Instagram comments. I’ve attached a screenshot here: https://snag.gy/aHIQN3.jpg
Micatuca

Micatuca Purchased

Hi, cheers for coming back to me. Just installed the plugin and I dont think we can remove that section, just the comments?

Hi There,

Select the element that you want hide and press Delete key or go Right Panel > Extra section and set none value to display property.

display:none property will hide the target elements :)

Best Regards

Micatuca

Micatuca Purchased

Hi, here’s a screenshot of what we are looking at.. we want to remove the large white box to the right side of the pic: https://snag.gy/RM2C4t.jpg

This is a shot of what happens when we follow your instructions: https://snag.gy/XJizaR.jpg

Do you know what we can do to achieve what we want with your plugin?

Thanks in advance

myigit

myigit Purchased

Hello,

I did a little formatting with Yellow Pencil. I have not saved the page. My site was no longer accessible. The server was also unavailable. It didn’t work anymore. The server was offline!

I had to restart the server, when the server was working again I looked into the logs. There was an error in the log with Yellow Pencil. Please tell me what that means. I am very disappointed with the plugin. I want a solution.

here the logs:

2018-02-17 21:16:36Error81.173.230.29 AH01071: Got error ‘PHP message: WordPress-Datenbank-Fehler Query execution was interrupted f\xc3\xbcr Abfrage SELECT post_id, meta_key, meta_value FROM VGT_postmeta WHERE post_id IN (62295,62292,62290,62287,62284,62275,62267,62265,62262,62258,62207,62199,62197,62190,62182,62169,62162,62155,62149,62140,62080,62078,62074,62065,62057,62024,62013,62011,62009,62007,61990,61983,61976,61969,61959,61907,61901,61895,61890,61948,61884,61881,61878,61946,61873,61857,61833,61747,61739,61832,61737,61688,61681,61668,61653,61643,61636,61632,61626,61620,61605,61594,61588,61582,61575,61458,61445,61701,61703,61702,61503,61495,61486,61478,61467,61333,61327,61322,61320,61311,61300,61290,61277,61274,61258,61235,61226,61221,61211,61200,61195,61192,61186,61181,61179,61122,61041,61030,61028,61026,61018,61071,61063,61011,61006,61002,60993,60985,60976,60961,60952,60945,60937,60932,61158,61056,61109,60867,60859,60855,60848,60844,60835,60830,60826,60824,60812,60805,60796,60785,60777,60673,60670,60660,60655,60648,60641,60634,60632,60622,60614,60555,60548,6054…\n’, referer: https://.....com/wp-admin/admin.php?page=yellow-pencil-editor&href= .......

Hi There,

I’m sorry about this issue.

30k website using YellowPencil editor but we are experiencing this problem for the first time, I don’t see any problem with the plugin functions, maybe this problem is about PHP and MySQL version.

Please make sure your server is enough for WordPress system requirements, you can check WordPress requirements from this page.

I will recomment you to request a refund if YellowPencil still does not work after update mysql and php versions.

Best Regards

Congratulations. Hope you will get big Sale :)

traivan98

Thanks a lot! :)

Hi, I’ve been working with visual composer all the time, but I think it is more for designers. I’m thinking to buy a tool for common users, in order to modify their own website (especially from the front end). So my question is: if I buy a theme in order to clients import contents (like B theme for example which has more than 300 templates) can I make clients to modify them by themselves after importing the content. Basically, I’d like to make installations and then clients to make their own sites, so I believe your plugin and the B theme could be the solution, but I don’t know if it is possible to combine them since B theme creates contents by visual composer and revolution slider. Also, an additional question: does this plugin works with multisite? in this case, what license do I need? could it be single one since it’s only one wordpress installation or I need the one for several wordpress. please let me know. thanks.

Hi,

Our plugin works with any plugin or theme, and you can edit any element on your website. So answer on your question is yes.

You would need to buy multiple regular licences for each website which will be using plugin.

Best regards!

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