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Reviews for WPLMS Learning Management System App for Education & eLearning

33 Reviews

for Other

The support and set up is not functional most of the time. Mostly outdated and waste of time.

for Customer Support

I respect the WPLMS Developer a lot by putting a lot of effort to make this web-app stand but you guys over here doing the Android and IOS versions are making him look pointless.
Please I can not spend a lot during this times and I do not see the app not performing the way the WPLMS functions.
I have paid extra and given some time for customization requirements of 2 DAYS and it has turn to 2 MONTHS PLUS.
What a rip off ...

for Bugs

i tried to almost 100 times for past two days still cant run in ionic frame work each time i give ionic serve after i debug some new error pops up no support from chat, mail no nothing and also i have already purchased wplms web theme also ,
and i have been working inoic frame past 2 years this very worst development no proper updations or proper documetation

VibeThemes

Author response

You can order a customisation and we give you app in 2 days. Your feedback comes for Ionic framework which has gone through major changes in past years. Many developers are already using our app to develop the app. We’re using it, teaching Ionic is out of scope for this project.

for Bugs

installation is too complex that you have to buy their installation support package. I have tried myself more than 150 times to install by myself by showing their tutorial but all in vain. then I have bought their installation package after long time they gave me my .apk files but it's too slow that we are really desperate.
my suggest PLEASE DON'T WASTE YOUR TIME AND MONEY

VibeThemes

Author response

The customisation only costs $19 for a 5 customisation set. If you’re unable to install Ionic and do not want to order a customisation the best solution would be to get a refund on this and we’ll gladly accept.

for Customer Support

The instalation is nightmare, the documentation is obsolete.
There is no support, nobody answers or gives me a solution to my problems.

VibeThemes

Author response

Please give us a chance to help. This is a review section not a support section. I am unable to locate you by your name, no item comments, no emais and no topics. from your account. on forums. We really can't help if we're unable to locate you. Also, note that issues with Ionic setup is not covered in item support. If you're unable to build app, we can build it for you via our customisation form.

for Documentation Quality

The developer is terrible and having documentation that does not match the files they put out. Support is spotty at best. After wasting numerous weeks trying to get their apps to work, I'm giving up. The system looks very promising, but even some basic thought to releasing the product with a basic readme file would have helped immensely. Otherwise get ready to pretty much reverse engineer the whole thing by yourself.

VibeThemes

Author response

The documentation was update din November 2019 and tested with all the latest modules. Please check this course : https://wplms.io/course/getting-started-with-wplms-mobile-app/
Also, for stepwise installation : https://gist.github.com/MrVibe/3beb7c429d34eb55f0bc64c4ddbda816
We're available for help, please continue the discussion.

for Customer Support

The attention provided by the team is excellent, a little delayed due to time zone difference but besides that they answered all my doubts, all my problemas and solved all and each one of them. They supported me with several issues once the service was concluded, so I can say that particularly Harry showed off with his work and attention provided in the customization of my app. I would totally recomnd their customization service.

for Customer Support

Support takes their time, but they try to get a solution for the issues the app may have.

for Documentation Quality

a lot of bugs App not working yet Although I installed all packages. old documentation.

VibeThemes

Author response

Package install is Ionic section, not WPLMS app. You're just not able to setup the Ionic project, so you've not been able to install the App which means the code we're selling is not executing. Also, it seems you've not even tried to contact us for help. Please contact us, send me email at vibethemes@gmail.com

for Customer Support

Worse customer support ever, stay away from this people they don't even seem to speak english and when a problem escalates they talk bulshit in public saying they will fix it but they never do.

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