The company refuses to provide a working installation file. They are well aware of the installation issues, and they require FTP access to your site to complete the installation.
As a church with many members, and to secure our data we cannot share such access to our database and files.
After six months, they yet to fix the issues. It is clear to us they have a hidden agenda to demand such access.
From our experience and within our view, it is our recommendation against Churches purchase of this plugin for privacy protection and the security of your data. Be very cautious!
We will be more then happy to report on their respond to address such issue.