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Discussion on WPBakery Page Builder for WordPress

Discussion on WPBakery Page Builder for WordPress

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I’m using VC bundled with a theme and the theme developer told me to ask you about this issue: Just wondering if you know of a solution for using the Visual Composer Tour element with many panels. Is there a way to have the page scroll to the beginning of the content of the panel once it is selected? Eg. if you scroll to the bottom of the page and select the last link in the tour, it scrolls the browser back to the top of the page to display the content (in the case of desktop/laptop browser). For mobile, the browser would scroll “down” to the beginning of the panel content.

Hi, currently there is no such option, but we will take a look on it and see what we can come up with. Thanks for your feedback on this one.

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Hello,

I am using marketify wordpress theme and I would like to know if your plugin could work with marketify.

Hello, Visual Composer works with any properly coded theme. Properly coded means – coded according to WordPress codex. All themes on ThemeForest should be developed according to this codex, so there should be no problem to use VC with them.

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I recently switched my site to WP Engine. I am having problems with one of the pages, “All Courses Masonry”.

Here is the link to the page: http://artschoolvideo.wpengine.com/courses-masonry/

The problems are: 1) The formatting of the courses at the bottom of the page aligns in one line and doesn’t match the rest of the page. 2) Some of the courses repeat.

PLEASE HELP!!!!!!!!!

Hello, in default version of VC there is no “All Carouses Masonry” element – this is something added by your WP theme author, so you have to contact theme author as he/she should be able to help you out with it.

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I purchased VS with the MX theme so I cannot use your bug tracker system:

BUGS:

1) LayerSlider WP Plugin is incompatible with VC!!! Effects: a) page/edit/ frontpage edit button click -> White screen of death b) page/edit/ Presets (“Vorlagen”) save new preset, reports “ok” but dies on saving.

2) totally wrong button name: page/edit/ Presets (“Vorlagen”), has wrong, misleading button name in German: Says ”...laden” (load) but should say ”...sichern” (save) – which is the opposite!

3) Under PHP 5.4 and bug reporting on, there are many errors and warnings, which I assume to have to do with VC

Additional info: We had a fresh install yesterday, so theme and plugins were in sync, as delivered. We are on PHP 5.4

Hi,

could you please inform which version of VC you are using?

As for translate: this is maintained by users so there could be some errors. Will figure that out.

Could you please ask your theme author to open support ticket and provide us with specific warning and errors so we can look on it. Just please be sure to have latest VC installed before that.

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Hi! We got VC with our theme (Campus, sold on Envato). We love it and use it a lot. However, I’m having trouble with VC and another plugin: All-in-one Event Calendar by Timely. Basically, if I use any of the shortcodes or widgets from the Event Calendar in the content area of our site, it crashes the site (and brings down the Apache service on our test server). I guess I have two questions: 1.) Are you aware of this issue? Any possibility that it will get fixed in an update? 2.) Is there a way to exclude VC from running against a specific page?

BTW, running the Timely stuff in the sidebar or calling their shortcodes directly from PHP via a template (i.e., outside of the_content() ) works fine. However, I don’t want our users to have to use a different template on every page that has calendars, event lists, etc. since there may be quite a few of them.

Thanks in advance for your help!

Hi, we have not received any complains before, going to make a research on this one. As for VC loading – in the latest version of VC – VC gets loaded only on pages where there are VC shortcodes, so please ask your theme author to update VC on their side and push it to you so you have latest version.

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Thanks for the reply. It looks like we’re using 4.3.3, so I’ll check with the theme author about getting 4.3.4.

For the issue with the All-in-one Calendar, I did find a few posts in their forums where other users were having this issue:

https://time.ly/forums/topic/memory-allocation-error/ https://time.ly/forums/topic/shortcode-and-visual-composer/ https://time.ly/forums/topic/shortcode-conflict-with-visual-composer/

Thanks again for looking into this!

I believe I used to be able to nest rows inside rows. Now I can’t. It’s driving me nuts since I’m not able to get the column structure I want without resorting to text box shortcode columns.

Any plans on fixing this?

Hi, within row you can insert inner row, but you can not create more then 2 level nesting, as this is a restriction of WordPress which basically does not allow inserting shortcode into shortcode.

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Having an issue that I can’t seem to find information on.

First – I’ve bought multiple themes that have included Visual Composer – but unfortunately, none of them work to set up a support account on your site – is there a way to get a support account when you’ve bought vc as part of a theme?

Second – I’ve had this happen on two different themes purchased with vc where two of us are working on development simultaneously and things seem to go a bit bonkers – shuffles sections, saves wrong, basically breaks/undoes work.

Is this a problem you’re aware of – can multiple users use vc at the same time or is there something else we should be looking at.

Love the utility, love using it…but just ran across this again today.

Thanks,

Hello,

if you got Visual Composer within a theme there is no option to use official WPBakery support and receive direct updates. In such case you need to ask your theme author for assistance on this one.

As for simultaneous work – this is restriction by WordPress, not VC. Even if you work within Classic editor it will be the same way.

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Hello

How to block loading visual composer custom.css in all posts/pages unless the post/page does not have custom style for visual composer elements.

I am using visual composer bundled with Route Wordpress Theme.

Hi, as custom.css may be used for something else, not only Visual Composer this is why it is always loaded. If you want to change it you should write a custom code which will check it when to load custom.css

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Hello,

I have a problem with the columns on my website. When i make rows with more than one column it shows in the backend, but when you watch the webpage every column changed into a row.

www.doehetzelfsynhaeve.be On the homepage you see a title and than 4 rows with a picture, in the backend you see 4 columns.

Have you seen this problem before?

greetz Marjolein

Hello,

it seems js_composer.css is not loading on your site. You should add this code to functions.php : function vc_enqueue_main_css_forever() { wp_enqueue_style(‘js_composer_front’); } add_action(‘wp_enqueue_scripts’, ‘vc_enqueue_main_css_forever’);

Also you can contact your theme author and inform him/her about this issue. So author can “inform” theme that on certain pages js_composer.css should be loaded even it is “not in the page content”.

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Where did the Extra ID name go? Can’t find it anymore on the new update.

Hi, what do you mean by extra id? Extra class name? It is at the bottom of param window of elements.

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Hi, When I am using visual composer on posts, excerpts doesnt come up on homepage.

How can I pull excerpt from posts to homepage widget section while using visual composer on posts?

Thank you.

Hi, you can add custom excerpt to the posts. It seems that plugin you are using for widget section just cuts out all shortcodes and content within those shortcodes, so there is nothing left after this “cut”.

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Pre sale – How do I know if this plugin works on my website homepage?

See: http://www.wallpapersbiblicos.com/

Hi, you have to check if your WordPress theme has been built according to official WordPress codex. You can also ask it to your theme developer. If so, then it also has content area defined – which is used by Visual Composer – then you can use VC with no problem. In general, Visual Composer works with any properly coded WP theme.

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I really like Vc its a great and simple plugin builder, btw Sorry maybe im to late ask this question : i have more than 1 website (my own websites) , can i use my regular lisense to all my sites ?

thank you

Hi, thanks for appreciation of VC – means a lot to us. As for your question – at the moment Envato does not offer multi-use license type, so you will need 1 regular license for every site you want to use VC. If you have 2 sites, you will need 2 regular licenses and so on.

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Got the plugin together with Startup responsive theme. When I activate it though, the entire backend crashes and I am unable to reach it. I have to manually uninstall the plugin by deleting the plugin folder via FTP and then I can reach my backend again. Any suggestions, because I would love to use this great plugin!

Hi, we had not experienced anything like that before – also we did not received any similar issues. You should talk to your theme author as it seems that it is something related to this specific theme.

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Hi, I bought this plugin for a client last year, and when we went to update it we’ve run into a major problem. When you go to a page it shows the short code in the classic view, but when you move to Backend Editor it appears to be a brand new blank page. And when I try and load the Frontend Editor it just stalls and doesn’t load.

Even in Backend Editor after doing nothing, if I hit save, the page is the same and when its done saving it reverts back to the classic mode with the shortcode listed.

I need to turn the site back over to my clients ASAP so any help would be greatly appreciated! If needed may have to try and revert to an older version of the site or plugin.

Thank you! Caroline

Hi, could you please open support ticket at support.wpbakery.com and provide us with site credentials so our support team can take a look at your site and help you out. Also please point to some specific section where we can see and/or replicate problem – this will fasten up support process.

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Thank you for the response! It ends up being a cache issue. It worked on other browsers and computers. When I cleared the cache on the browser I was using it worked. Sorry for the alarm, but at least there was an easy answer!

Hi, the theme I bought a while back hasn’t been working properly, and came with a built in Visual Composer. So, I’m not sure if my problems have to do with the messages:

"Your theme has bundled outdated copies of WooCommerce template files"

“Hola! Please activate your copy of Visual Composer to receive automatic updates”.

As I can’t seem to update the license as this is not correct, should I buy Visual Composer and validate the key so I can get the new updates for VC and Woocommerce, so that my theme can work properly?

The theme people have a horrible service so I don’t want to be dealing with them anymore. I have tried several developers, and non of them can fix my issues, they all advice to buy a new theme, but I can’t find similar theme to my liking. If you can advise, it would be highly appreciated. Thanks!

Hi, as for Woo commerce – you should be able to update it under Plugins, as it is free of charge. As for Visual Composer – in order to receive direct updates you will need to purchase direct license – by doing so you will receive lifetime updates free or charge and also have access to official support.

As for specific theme – I can not recommend any, as there are a lot of good theme authors and good themes, so it would be unfair to advert one of them. Also theme choice depends on what you want to achieve with your site and what are the most important functions/features you need there.

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Hi guys!

In /js_composer/assets/js/backend/composer-custom-views.js on lines 509-512

'click > .vc_controls .column_delete,.wpb_vc_accordion_tab > .vc_controls .vc_control-btn-delete':'deleteShortcode',
            'click > .vc_controls .column_add,.wpb_vc_accordion_tab >  .vc_controls .vc_control-btn-prepend':'addElement',
            'click > .vc_controls .column_edit,.wpb_vc_accordion_tab >  .vc_controls .vc_control-btn-edit':'editElement',
            'click > .vc_controls .column_clone,.wpb_vc_accordion_tab > .vc_controls .vc_control-btn-clone':'clone',

please replace them with:

'click > [data-element_type] > .vc_controls .vc_control-btn-delete':'deleteShortcode',
            'click > [data-element_type] >  .vc_controls .vc_control-btn-prepend':'addElement',
            'click > [data-element_type] >  .vc_controls .vc_control-btn-edit':'editElement',
            'click > [data-element_type] > .vc_controls .vc_control-btn-clone':'clone',

as it breaks custom shortcodes which use accordion exstension.

Please let know Mickey about it.

Thanks!

Hi, I forwarded this to our dev team to check – will see what they come with.

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Discussed with our dev team – they would love to discuss it with you. Please open support ticket at support.wpbakery.com and send over your shortcode.

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Hi, i have a theme (Plexus) with VC integrated but my issue is it make bug when i activate plugin LayerSlider. It’s make blank page when i use Fronten Editor. When i want to use FrontenEditor without bug, i have to desactivate Slider. Is that possible to receive an update or release ?

Thanks for your answer

The theme provider should be able to provide you with the latest update with no problems, as he/she have free access to latest version of VC. We do not send plugin directly – it is automated process – some users download it from codecanyon, other set up auto-update which requires valid purchase key for Visual Composer.

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yes i understand.

i told them, but it seems they does not want…

Just installed the plugin on a website with the newest version of WPML. From what I can see of the earlier comments, Visual Composer should be able to work with that. However, the content doesn’t show up. Solution?

Hi, do you get any error messages in console? Please open support ticket at support.wpbakery.com and provide us with site credentials so our support team can access your site and help you out.

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Hi, is it possible to change the number of items in a row of portfolio grid?

By default there are 3 elements per row, i would like to have 4.

Within grid param window there is option to change element number within row.

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Where i find grid param window please?

Just rollover on the grid and there should be edit option. Nevertheless just saw – you mentioned “portfolio grid” – in default version of VC there is no such element and it may be something added by your WP theme author, so you should contact theme author for assistance on this one.

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