AccessKeys

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39 comments found.

I just upload last actualisation and there are futures i ordered. Thank You. But threre are two things: 1. Team slider – there are no customisation for Custom Button Link (it is always blue :-)) 2. Team slider – there are still problem to add more then 10 slides

Hello there,

Thank you for writing in.

We will add the customization settings for team slider button in our upcoming update.And regarding 10 slides issues, the issues has been fixed in our latest updated version of slides.Please check once by installing our latest version of slider.

If you need any further help please do let us know.

Thanks.

Hi, i purchased WP1 Slider Pro Wordpress Plugin. I try to add Mixed Slider. Add Image Slider working perfectly but slider can’t work when add video slider. Slide stop and ”?>” characters show above. Can you help me?

Hello there,

There might be some misconfiguration in backend settings. Could you please send us your site wp-admin login details from the below contact form so that it will be easier for us to inspect and solve the issues.

http://codecanyon.net/user/accesskeys#contact

Thanks.

Hi,

I have version 1.1.0. There is no update available on wp-admin Plugins “page” for WP1-slider-pro. If there is an update, how do I install the update?

Hello there,

Thank you for writing in.

To update the latest version, please go to the download page of your account like below link https://codecanyon.net/downloads and after that on WP1 slider pro there you will see the download button, click on that and select all files and documentation then the latest version will be downloaded.

After that install and activate the plugin.

If you need any further help please do let us know.

Thanks.

fritz16

fritz16 Purchased

hello i purshase wp 1slider pro but , i test carousel not working and horizontal slider also not working . please help me to fix this probleme Purchase code: 8b902e6f-7614-402c-b6b3-4baab72cf4f8

Hello there,

Thank you for writing in.

Could you please send us the login credential so that it will be easier for us to inspect and solve the issues from below form.

http://codecanyon.net/user/accesskeys#contact

Thanks.

Hi,

Slider won’t display properly.

site is biasbustr.com

Inspect elements gives:

navigation.js Failed to load resource: the server responded with a status of 404 (Not Found) skip-link-focus-fix.js Failed to load resource: the server responded with a status of 404 (Not Found) jquery-migrate.min.js?ver=1.4.1&nocache=1:2 JQMIGRATE: Migrate is installed, version 1.4.1 navigation.js Failed to load resource: the server responded with a status of 404 (Not Found) skip-link-focus-fix.js Failed to load resource: the server responded with a status of 404 (Not Found)

Hello there,

Thank you for writing in.

The inspected issues are not related to our plugin,navigation.js ,skip-link-focus-fix.js, jquery-migrate.min.js these js is not in our plugin file.The inspected error are from other plugin or may be from the theme.

There might be some misconfiguration in backend settings, could you please send us the login credential from below contact form so that it will be easier for us to solve the issues.

http://codecanyon.net/user/accesskeys#contact

Thanks.

Hi, I’ve designed a wordpress template using the free version of your plugin, and when i upgraded to pro version everything went wrong : - my js scripts do not work anymore with the pro version (this is really annoying, especially for wow.js and a “scroll to top” script) - a lot of things are loaded even if they are not used (google fonts, js) on EVERY pages of the site, however i’m using the slide only on front page.

How can I lighten your plugin by removing what is not necessary? (Especially the google fonts)

And how do I make my scripts again compatible with my theme and plugin?

You can see the site by logging in with the codes below: https://www.espace-danse-roanne.fr/wp-admin/ id: envato pw: envato

Thanks for your help

Hello there,

Could you please send us the login credential of your site from below contact form so that we will add few code to make the js and fonts load only when the logo is used in the page and make compatible with the theme.

http://codecanyon.net/user/accesskeys#contact

Thanks.

Thanks for your reply but i have manually removed the fonts and files not used by my slider from “wp-1-slider-pro.php”. And i’ve replaced wordpress jquery lib by a version compatible with your plugin AND my scripts. So everything is fine now : )

Hello there,

Thank you for writing in.

That really great that everything is working fine.We have sent the updated slider in your mail.

Please have a look and let us know if you need any further help.

If you really like our plugin and support then please give us your kind rating from below link.

https://codecanyon.net/downloads

Thanks.

After last update everything are great in Team member Slide, but there are to more things: 1. To change custom button color under the slide 2. Made a image URL text field to paste special link after the image click

Hello there,

Thank you for writing in.

We will add these feature in the new version of our plugin and will release it soon.

If you need any further help then please do let us know.

Thanks.

Hello there,

The requested feature has been added to the slider and submitted for the update.

Since the plugin needs to be reviewed by codecanyon for an update and it will take time so could you please send us the login credential from below contact form so that we will update the new code on your site.

http://codecanyon.net/user/accesskeys#contact

Thanks.

Does this plugin have a social sharing feature? I want to create a video slider with my YouTube videos and be able to share each video on different social networks.

Is this possible?

Hello there,

Thank you for writing in.

Currently, these features are not available in our plugin.

Thanks.

ispo77

ispo77 Purchased

Hi, i purchased WP1 Slider Pro Wordpress Plugin and one paze pro as well and i would like to combinate and switch off the slider plugin in paze pro and i want to use wp1 slider pro instead its possible somehow? thx

Hello there,

Thank you for writing in.

The WP1 slider pro can be used by using the shortcode of slider in any page,post or template.If there is switch off option of slider in paze pro then please enable the default theme’s slider and use our shortcode.It will work.

If you need any further help then please do let us know.

Thanks.

Hello there,

Thank you for writing in.

The WP1 slider pro can be used by using the shortcode of slider in any page,post or template.If there is switch off option of slider in paze pro then please enable the default theme’s slider and use our shortcode.It will work.

If you need any further help then please do let us know.

Thanks.

I recently purchased and installed WP 1 Slider Pro. I had previously been using WP 1 Slider and loved it, but have not been able to successfully create a slider since I upgraded. I create the slider and then on the actual page I just get a spinning gear icon with the arrow icons. I have noticed this using many different types of sliders (e.g., team, posts, single). And trying different types within the slider, single versus carousel, etc. Currently, the website is hosted offline and I do not have permissions to share access, so will need step by step directions to fix this issue. Please help.

Hello there,

Thank you for writing in.

You can send the screenshots from below contact form. http://codecanyon.net/user/accesskeys#contact

Thanks

I’m sorry I’m not seeing where to upload the screenshots. Please provide me with an email address where I can send these screenshots.

Hello,

You can upload the screenshots on your site and include the URL of the screenshots in the message.

Thanks.

theoto

theoto Purchased

Hello, I would like to ask a few questions about, WP1 Slider Pro . First i ‘ve noticed that when i use Slider type: Post slider, Post description, and, button link are not visible on mobile devices and low resolutions in general. Is it something i do wrong? Second, is it possible to make post image linkable to avoid using button link?

Thanks.

Hello there,

Thank you for writing in.

Please send us the layout template detail which has been used for post slider in which description and button link is not visible.

The post image can be linkable with few customization.Please send us the login credentials of the site from below contact form and also send us the detail about layout template currently using in the site under which the image should have link property. So that we will add the link to the image.

http://codecanyon.net/user/accesskeys#contact

If you need any further help then please do let us know.

Thanks.

may i enquiry what “slide type” i should select to do this effect : http://demo.accesspressthemes.com/wordpress-plugins/wp-1-slider-pro/video-layer/ pls? i tried “video slide”, but not the same effect as the above web link’s effect. thx.

Hello there,

Thank you for writing in.

Please install the plugin that has been used in the previous site because we have changed some code to fix such issues.

Thanks.

Quote: “install the plugin that has been used in the previous site”, the method is just copy that plugin’s whole directory to new location ; or just copy a specified file is ok?

Hello there,

Thank you for writing in.

Please copy that plugin’s file to a new location.

If you need any further help then please do let us know.

Thanks.

may i ask if post carousel has “lightbox” effect pls? if es, how to set it up pls? thx.

Hello there,

Thank you for writing in.

Currently, the post carousel has not any lightbox effect.We will add this feature in our upcoming update.

Thanks.

Hello there,

We have reply in above comment.

Please have a look into it and let us know if you need any further help.

Thanks.

Hello there,

Thank you for writing in.

It seems one of the slide does not have the image so such issues have occurred please put the image in all slides.

The video width and height can be managed from background video width and background video height in slider setting block as shown in below screenshot.

http://imgur.com/a/GbIOf

Thanks.

Adjust as you said so above, but not work.

Hello there,

Please see the above message and reply in the same comment.

Thanks.

on mobile phone , the slider : http://course.vspecial.org/testdvi/ff/ show image TWICE, i only added one slide, so i think another slide of image is the thumbnail. may i enquiry how to fix this problem pls? thx.

Hello there,

Please send the screenshot or video of the current problem because when we are checking the carousel is working good in mobile.

Please let us know which browser you are using the carousel.

Thanks.

Hello there,

Since it slides so please use two images slides. By using two images the issues will be fixed.

Regarding video issues, we have replied to above comment.

Thanks.

May I enquiry where the data is stored pls? so that I can restore the data when do migration to new WP. Thanks.

Hello there,

Thank you for writing in.

The data is store in wp_post,wp_postmeta,wp_option table of database.

Thanks.

Hi there, i bought this plugin and i installed it correctly in my theme. Now i want to add a new audio slide but everytime if i hit the button to create a new slider nothing happends.Is that a bug? Best regards

Hello there,

Thank you for writing in.

Please send us the login detail of the site from below contact form so that we will inspect and solve the issues.

http://codecanyon.net/user/accesskeys#contact

Thanks.

I think it is Important to say that Soundcloud doesn’t support API with the CLIENT ID. The Option with Soundcloud Slider is useless without.

Hello there,

Thank you for writing in.

Currently, we checked the issues and the client id is working with the URL. Please find your client id from below link and check once more. https://soundcloud.com/you/apps

Thanks.

sfhumph

sfhumph Purchased

Hey,

Trying to get an answer as I configure the plugin for an Ad Agency. Set an email but got no reply yet. . .

77a07aeb-afd2-4269-87a7-c5f50ed576ca – 12 Sep 2017 REGULAR LICENSE

Do you have any CSS code to remove the white background in the video slider? Also I am trying to add a master image to a video in and it is not showing up in the final video slider. it is all uploaded and set within the configurator.

Hello there,

Thank you for writing in.

We are sorry to say that the email about such issues has not been received yet.

Could you please send us the URL of the page where such issues have occurred so that we will look into it and help to resolve the issues.

Thanks.

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